TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
LuCarr from
Turbo Tax - suggested updates
Overall I like the application for it's easy of use, however there are some suggested changes. I select guide me through the steps, but I have to continuously click on the next part of either Income or deductions. Second, why do I need to enter my bank information for twice, once for Federal refund and a second time for State refund. Would it be possible to have an option to check a box Same depost informatin for both Federal and State?
Date published: 2022-02-28
Rated 3 out of 5 by
Eastup from
Awesome
Very good excellent good software and will use again
Date published: 2022-02-28
Rated 5 out of 5 by
Patricia Bananas from
So helpful and easy!
Patricia was very kind and patient with my lack of computer skill. She put me at ease and guided me when I needed it. Thank you! You're the top banana!!
Date published: 2022-02-28
Rated 5 out of 5 by
Joriii from
Very User friendly!
This is my second year using TurboTax, I absolutely love it and plan to use it every year moving forward.
Date published: 2022-02-28
Rated 2 out of 5 by
LPiggy from
Can Be Frustating
TurboTax does make filing taxes easy. But this year a ran into an expensive headache. I was going through my federal taxes when I learned that I qualified for a $4 tax credit from a retirement credit thing. Because of this $4, I needed to upgrade to TurboTax Deluxe. After clearing the form and seeing if I could fill it out without requiring me to pay more money than I'm getting in return, I found out that there was no way around it and that I was going to have to pay the $40 for deluxe. Well, I get to the end and it turns out that it costs an additional $40 because I filed my state taxes. So thanks TurboTax for taking $80 from me so I could get a $4 credit to my federal taxes.
Date published: 2022-02-28
Rated 5 out of 5 by
MeliEspe2022 from
By far the best self service
I was so nervous, but great experience, no more paying tons money to file
Date published: 2022-02-28
Rated 5 out of 5 by
caro123s from
My 7th year using Turbo Tax!
Turbo Tax makes filing so easy for us. I honestly look forward to filing my taxes because it is so easy. I've used it since 2015 and have never had any issues.
Date published: 2022-02-28
Rated 5 out of 5 by
mphillips1487Tax from
Turbo Tax Live - well worth it
We used Turbo Tax Live this year. Our Tax Expert was very knowledgeable and helpful. It was easy to communicate with him online and by phone. I would recommend for you to use Turbo Tax Live for all your tax needs and questions.
Date published: 2022-02-28
Rated 5 out of 5 by
KPN99 from
Greatetaxsoftware
Process to complete filing is easy and accurate. I enjoy filing
Date published: 2022-02-28
Rated 5 out of 5 by
godsplan81 from
turbo tax is the best
yous are awesome i didnt go live but someone helped me thru messaging and it helped me alot thanks i highly recomend them
All TurboTax® Offerings Reviews - Page 13026
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
LuCarr from
Turbo Tax - suggested updates
Overall I like the application for it's easy of use, however there are some suggested changes. I select guide me through the steps, but I have to continuously click on the next part of either Income or deductions. Second, why do I need to enter my bank information for twice, once for Federal refund and a second time for State refund. Would it be possible to have an option to check a box Same depost informatin for both Federal and State?
Date published: 2022-02-28
Rated 3 out of 5 by
Eastup from
Awesome
Very good excellent good software and will use again
Date published: 2022-02-28
Rated 5 out of 5 by
Patricia Bananas from
So helpful and easy!
Patricia was very kind and patient with my lack of computer skill. She put me at ease and guided me when I needed it. Thank you! You're the top banana!!
Date published: 2022-02-28
Rated 5 out of 5 by
Joriii from
Very User friendly!
This is my second year using TurboTax, I absolutely love it and plan to use it every year moving forward.
Date published: 2022-02-28
Rated 2 out of 5 by
LPiggy from
Can Be Frustating
TurboTax does make filing taxes easy. But this year a ran into an expensive headache. I was going through my federal taxes when I learned that I qualified for a $4 tax credit from a retirement credit thing. Because of this $4, I needed to upgrade to TurboTax Deluxe. After clearing the form and seeing if I could fill it out without requiring me to pay more money than I'm getting in return, I found out that there was no way around it and that I was going to have to pay the $40 for deluxe. Well, I get to the end and it turns out that it costs an additional $40 because I filed my state taxes. So thanks TurboTax for taking $80 from me so I could get a $4 credit to my federal taxes.
Date published: 2022-02-28
Rated 5 out of 5 by
MeliEspe2022 from
By far the best self service
I was so nervous, but great experience, no more paying tons money to file
Date published: 2022-02-28
Rated 5 out of 5 by
caro123s from
My 7th year using Turbo Tax!
Turbo Tax makes filing so easy for us. I honestly look forward to filing my taxes because it is so easy. I've used it since 2015 and have never had any issues.
Date published: 2022-02-28
Rated 5 out of 5 by
mphillips1487Tax from
Turbo Tax Live - well worth it
We used Turbo Tax Live this year. Our Tax Expert was very knowledgeable and helpful. It was easy to communicate with him online and by phone. I would recommend for you to use Turbo Tax Live for all your tax needs and questions.
Date published: 2022-02-28
Rated 5 out of 5 by
KPN99 from
Greatetaxsoftware
Process to complete filing is easy and accurate. I enjoy filing
Date published: 2022-02-28
Rated 5 out of 5 by
godsplan81 from
turbo tax is the best
yous are awesome i didnt go live but someone helped me thru messaging and it helped me alot thanks i highly recomend them
All TurboTax® Offerings Reviews - Page 13026
Date published: 2022-02-28