TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very helpful. 5 years strong This is my 5th year using it, but needed additional help since I have additional income and have gotten into stocks/crytocurrency, so wanted more support. Only took a few hours. Makes it simple by asking the right questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Kmccutcheon The expert I talked to was awesome!!! Keep up the good work turbotax.
Date published: 2021-02-22
Rated 2 out of 5 by from Product is Fine, Customer Service is meh... Purchased hard copy of Turbo Tax Deluxe at Sams for $50. Went to install on my machine, and the machine was too old and it would not install. But now I could not return it since i opened it. After a frustrating 20 minutes trying to find a number to call, and a 45 minute wait, I got a hold of a customer service rep, who gave me a redemption code for a federal return and supposedly one state. When I finished my taxes I entered the code and it showed a credit of $40 online, with no state. When i went to pay, it ignored the code and charged me for everything. So paid twice for Turbo Tax Deluxe to file my taxes, because it did not show the full amount until it was charged. Also if the in store box is $50 for Federal and one state, why do they charge $40 and $40 independently online?
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great It was easy, simple and very fast. I recommend using!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awsome!!! Easy to use with helpful hints along the way! Way to Go!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great I love doing my taxes here I’ve been with turbo tax for years
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is so simple to use. Super easy to use, Helpful tax experts on hand to help. Max refund.
Date published: 2021-02-22
Rated 5 out of 5 by from made simple and low stress First time using this. very easy and helpful. Had to ask the expert. she called on time and was extremely helpful in correcting the problems
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax did the job All went well, with a little help. Done...............
Date published: 2021-02-22
Rated 5 out of 5 by from i loved it and the help was awesome they were incredible! all of my questions were answered and i could have talked to them all day because they were so friendly. it was a new filing status for me this year so i had a lot of questions that were all fully answered
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13026
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very helpful. 5 years strong This is my 5th year using it, but needed additional help since I have additional income and have gotten into stocks/crytocurrency, so wanted more support. Only took a few hours. Makes it simple by asking the right questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Kmccutcheon The expert I talked to was awesome!!! Keep up the good work turbotax.
Date published: 2021-02-22
Rated 2 out of 5 by from Product is Fine, Customer Service is meh... Purchased hard copy of Turbo Tax Deluxe at Sams for $50. Went to install on my machine, and the machine was too old and it would not install. But now I could not return it since i opened it. After a frustrating 20 minutes trying to find a number to call, and a 45 minute wait, I got a hold of a customer service rep, who gave me a redemption code for a federal return and supposedly one state. When I finished my taxes I entered the code and it showed a credit of $40 online, with no state. When i went to pay, it ignored the code and charged me for everything. So paid twice for Turbo Tax Deluxe to file my taxes, because it did not show the full amount until it was charged. Also if the in store box is $50 for Federal and one state, why do they charge $40 and $40 independently online?
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great It was easy, simple and very fast. I recommend using!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awsome!!! Easy to use with helpful hints along the way! Way to Go!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great I love doing my taxes here I’ve been with turbo tax for years
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is so simple to use. Super easy to use, Helpful tax experts on hand to help. Max refund.
Date published: 2021-02-22
Rated 5 out of 5 by from made simple and low stress First time using this. very easy and helpful. Had to ask the expert. she called on time and was extremely helpful in correcting the problems
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax did the job All went well, with a little help. Done...............
Date published: 2021-02-22
Rated 5 out of 5 by from i loved it and the help was awesome they were incredible! all of my questions were answered and i could have talked to them all day because they were so friendly. it was a new filing status for me this year so i had a lot of questions that were all fully answered
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13026