TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Lied to me multiple times by multiple people. I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by from ok cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is easy to understand and use two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by from Very Easy to Use! Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by from Turbo tax a little difficult I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by from bull forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by from good software, disappointing number of ads program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo for the win Quick and easy!! Been using turbo for over three years. Soo efficient.
Date published: 2023-02-17
Rated 1 out of 5 by from Didn't Want TurboTax Live Assisted Deluxe I didn't want the Live Assisted Deluxe Package. I couldn't change the package. The only way to get out of the Live Assisted Deluxe was to clear & start over. So basically I would have wasted all the time only to have to start over in order to use the package that I wanted, Do It Yourself Deluxe which is$50 cheaper,
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 13014
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Lied to me multiple times by multiple people. I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by from ok cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax is easy to understand and use two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by from Very Easy to Use! Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by from Turbo tax a little difficult I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by from bull forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by from good software, disappointing number of ads program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo for the win Quick and easy!! Been using turbo for over three years. Soo efficient.
Date published: 2023-02-17
Rated 1 out of 5 by from Didn't Want TurboTax Live Assisted Deluxe I didn't want the Live Assisted Deluxe Package. I couldn't change the package. The only way to get out of the Live Assisted Deluxe was to clear & start over. So basically I would have wasted all the time only to have to start over in order to use the package that I wanted, Do It Yourself Deluxe which is$50 cheaper,
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 13014