TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 1 out of 5 by DanielEasterling from Lied to me multiple times by multiple people. I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by patty Panda from ok cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by Gregory8218 from turbo tax is easy to understand and use two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by b10h4zrd from Very Easy to Use! Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by studentofthearts2023 from Easy to use Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by Ms Gonzalez from Turbo tax a little difficult I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by themandan1928 from bull forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by Henrico woman from good software, disappointing number of ads program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
Date published: 2023-02-17
Rated 5 out of 5 by Yayyy turbo taxxX from Turbo for the win Quick and easy!! Been using turbo for over three years. Soo efficient.
Date published: 2023-02-17
Rated 1 out of 5 by Elude from Didn't Want TurboTax Live Assisted Deluxe I didn't want the Live Assisted Deluxe Package. I couldn't change the package. The only way to get out of the Live Assisted Deluxe was to clear & start over. So basically I would have wasted all the time only to have to start over in order to use the package that I wanted, Do It Yourself Deluxe which is$50 cheaper,
All TurboTax® Offerings Reviews - Page 13014
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by DanielEasterling from Lied to me multiple times by multiple people. I was given a date to file my taxes. Then I was told I couldn't file them until a later date. The third time I filed I was given a third date. I was also told I would receive a refund for the price of filing through TurboTax. Given a confirmation number, which turned out to be fake. Then told I would receive a discount number, but I had already paid at that point. And the discount number did me no good. And to top it all off, they allowed me to create a second account with the same email address I used the past two years. Find ANY other company to use for filing your taxes.
Date published: 2023-02-17
Rated 3 out of 5 by patty Panda from ok cost of filing fed and state to high should not cost more to include state
Date published: 2023-02-17
Rated 5 out of 5 by Gregory8218 from turbo tax is easy to understand and use two thumbs up, easy to understand/comprehend and thorough
Date published: 2023-02-17
Rated 5 out of 5 by b10h4zrd from Very Easy to Use! Guides pretty well and ensures you are doing things correctly!
Date published: 2023-02-17
Rated 5 out of 5 by studentofthearts2023 from Easy to use Good support, walked me through everything. Simple to use
Date published: 2023-02-17
Rated 3 out of 5 by Ms Gonzalez from Turbo tax a little difficult I had a hard time opening turbo tax through credit karma. I like last years tax return filing. Credit karma. I kept getting locked out.
Date published: 2023-02-17
Rated 1 out of 5 by themandan1928 from bull forced upgrade does not follow the advertised fill for free slogan
Date published: 2023-02-17
Rated 4 out of 5 by Henrico woman from good software, disappointing number of ads program worked, but you have to wade through too many ads. but it is free for people like my with very simple taxes, a W-2.
Date published: 2023-02-17
Rated 5 out of 5 by Yayyy turbo taxxX from Turbo for the win Quick and easy!! Been using turbo for over three years. Soo efficient.
Date published: 2023-02-17
Rated 1 out of 5 by Elude from Didn't Want TurboTax Live Assisted Deluxe I didn't want the Live Assisted Deluxe Package. I couldn't change the package. The only way to get out of the Live Assisted Deluxe was to clear & start over. So basically I would have wasted all the time only to have to start over in order to use the package that I wanted, Do It Yourself Deluxe which is$50 cheaper,
All TurboTax® Offerings Reviews - Page 13014
Date published: 2023-02-17