TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Nice experience Thanks! Susan was great! Quick process. Thanks again.
Date published: 2023-03-11
Rated 5 out of 5 by from Great tax site It’s always been wonderful, quick and easy to use!
Date published: 2023-03-11
Rated 3 out of 5 by from Sour on the unexpected filing fees The program continues to be user friendly but it seems each year, Intuit finds another sneaky way to collect more fees and add on expenses. It's not the same value as it used to be. Did not appreciate the surprise $50 fee for filing AFTER all the input was complete. Intuit is disingenuous with their fee structure in both Turbo Tax and Quicken and Quicken Payroll. Don't think we don't notice.
Date published: 2023-03-11
Rated 3 out of 5 by from Desk top vs. online tax return I purchased a desktop copy of Turbo Tax but somehow ended up in an online version (even though I'm sure I used the installation code for the desktop), got all the way to the end, and was being charged for the online version. One of your office staff kindly helped me understand what I had done but it was not possible to move the info over and I had to start over again. It would be good for TT to figure out how to ensure this doesn't happen to users who don't know the difference between the two.
Date published: 2023-03-11
Rated 5 out of 5 by from So Simple I have used Turbo Tax for many years for personal and business. It's the only way to go when you're a commoner and can't afford a high dollar accountant.
Date published: 2023-03-11
Rated 4 out of 5 by from quick and easy very fast and convenient for those who don't have a lot to claim.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is TOTES AWESOME! Ease of use and comprehensive assistance. I have used Turbo Tax for 8 years and will continue to use.
Date published: 2023-03-11
Rated 5 out of 5 by from Quick and easy Simple way to get your best refund. Easy instructions and great tax tools.
Date published: 2023-03-11
Rated 4 out of 5 by from Great to talk to someone Very helpful glad randy help me will use again next time
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is great! Very seemless and easy! Great experience with TurboTax!
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Nice experience Thanks! Susan was great! Quick process. Thanks again.
Date published: 2023-03-11
Rated 5 out of 5 by from Great tax site It’s always been wonderful, quick and easy to use!
Date published: 2023-03-11
Rated 3 out of 5 by from Sour on the unexpected filing fees The program continues to be user friendly but it seems each year, Intuit finds another sneaky way to collect more fees and add on expenses. It's not the same value as it used to be. Did not appreciate the surprise $50 fee for filing AFTER all the input was complete. Intuit is disingenuous with their fee structure in both Turbo Tax and Quicken and Quicken Payroll. Don't think we don't notice.
Date published: 2023-03-11
Rated 3 out of 5 by from Desk top vs. online tax return I purchased a desktop copy of Turbo Tax but somehow ended up in an online version (even though I'm sure I used the installation code for the desktop), got all the way to the end, and was being charged for the online version. One of your office staff kindly helped me understand what I had done but it was not possible to move the info over and I had to start over again. It would be good for TT to figure out how to ensure this doesn't happen to users who don't know the difference between the two.
Date published: 2023-03-11
Rated 5 out of 5 by from So Simple I have used Turbo Tax for many years for personal and business. It's the only way to go when you're a commoner and can't afford a high dollar accountant.
Date published: 2023-03-11
Rated 4 out of 5 by from quick and easy very fast and convenient for those who don't have a lot to claim.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is TOTES AWESOME! Ease of use and comprehensive assistance. I have used Turbo Tax for 8 years and will continue to use.
Date published: 2023-03-11
Rated 5 out of 5 by from Quick and easy Simple way to get your best refund. Easy instructions and great tax tools.
Date published: 2023-03-11
Rated 4 out of 5 by from Great to talk to someone Very helpful glad randy help me will use again next time
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is great! Very seemless and easy! Great experience with TurboTax!
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1302