TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Turbo Tax is Moderate I did not want to pay for the extra features, and I had clicked no to the upgrade and at the end of my filing it made me pay $128 for a service I did not know I was using. I was unhappy because I was not putting this amount on my credit card, so it was forced to come out of my refund. No where in the beginning of the process did it tell me that I wouldn't be able to file my taxes without paying this amount. I am thankful that the overall process was easy but I did not like that I was forced to pay for a service I denied multiple times. I did not have any issues the previous year and only found out that the terms could change at the very end of the process.
Date published: 2023-02-16
Rated 5 out of 5 by from Satisfied I opted for the free filing and was still able to get help from a live person and help from there catalog of resources on different topics. Because I'm military, my State taxes were also free.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is awesome The detailed questions really helped us out. Very easy to use.
Date published: 2023-02-16
Rated 5 out of 5 by from Love Turbo Tax! Turbo tax is awesome I have used it for years! Easy to use and explains each step.
Date published: 2023-02-16
Rated 5 out of 5 by from Very User Friendly Definitely a go to choice. Simple and to the point. Makes life a lot easier.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy and Quick Excellent experience - 8 years running. Be back next year :)
Date published: 2023-02-16
Rated 5 out of 5 by from Great service Great, easy and fast service!!! Highly recommended
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax was super easy to use!!! This was my first time ever filing my taxes myself. TurboTax mad it very simple and easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax is great. It was a good idea that I decided to do my taxes on Turbo tax this year. I got assistance from an expert who herself was knowledgeable and helped ne cleared up a mistake I had made.
Date published: 2023-02-16
Rated 4 out of 5 by from Not to bad Not bad I’m happy so far my results has been good so far im going to use next year
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13010
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax is Moderate I did not want to pay for the extra features, and I had clicked no to the upgrade and at the end of my filing it made me pay $128 for a service I did not know I was using. I was unhappy because I was not putting this amount on my credit card, so it was forced to come out of my refund. No where in the beginning of the process did it tell me that I wouldn't be able to file my taxes without paying this amount. I am thankful that the overall process was easy but I did not like that I was forced to pay for a service I denied multiple times. I did not have any issues the previous year and only found out that the terms could change at the very end of the process.
Date published: 2023-02-16
Rated 5 out of 5 by from Satisfied I opted for the free filing and was still able to get help from a live person and help from there catalog of resources on different topics. Because I'm military, my State taxes were also free.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is awesome The detailed questions really helped us out. Very easy to use.
Date published: 2023-02-16
Rated 5 out of 5 by from Love Turbo Tax! Turbo tax is awesome I have used it for years! Easy to use and explains each step.
Date published: 2023-02-16
Rated 5 out of 5 by from Very User Friendly Definitely a go to choice. Simple and to the point. Makes life a lot easier.
Date published: 2023-02-16
Rated 5 out of 5 by from Easy and Quick Excellent experience - 8 years running. Be back next year :)
Date published: 2023-02-16
Rated 5 out of 5 by from Great service Great, easy and fast service!!! Highly recommended
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax was super easy to use!!! This was my first time ever filing my taxes myself. TurboTax mad it very simple and easy.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax is great. It was a good idea that I decided to do my taxes on Turbo tax this year. I got assistance from an expert who herself was knowledgeable and helped ne cleared up a mistake I had made.
Date published: 2023-02-16
Rated 4 out of 5 by from Not to bad Not bad I’m happy so far my results has been good so far im going to use next year
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 13010