TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy to navigate User friendly for the most part. Goes through all the steps to make sure you don’t miss a possible deduction.
Date published: 2022-02-14
Rated 5 out of 5 by from I'm glad I used Turbo Tax. Thank you! Worked great and it's easy to get explanations especially for unusual items
Date published: 2022-02-14
Rated 5 out of 5 by from Always use TurboTax I have returned to TurboTax every year and have never had a problem!
Date published: 2022-02-14
Rated 1 out of 5 by from $39 to file, $2 payment HSA info is auto-filled....why do I have to pay $39 to file my state taxes because of HSA?
Date published: 2022-02-14
Rated 4 out of 5 by from Turbotax seemed more complicated My live chat person Dahlia was fantastic. She made sure i made it through the entire process, even after she solved my initial problem.
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to Use Easy to Use! Simple and to the point. Recommended to anyone
Date published: 2022-02-14
Rated 5 out of 5 by from great time saver Turbo Tax was easier than I expected. It is much less complicated than the previous services I used in the last few years. Information was transferred quickly.
Date published: 2022-02-14
Rated 2 out of 5 by from Over priced I didn't like the hidden fees in the efile choice this year. Just because you choose a certain option you shouldn't be charged an additional fee in the amount of 39.00. It's unfair to consumer who is already paying for the service that was suppose to be free.
Date published: 2022-02-14
Rated 4 out of 5 by from couldn't have done it without their help only problem was being charged for a service I didn't select. had to go back and cancel
Date published: 2022-02-14
Rated 3 out of 5 by from Could be better I love the "live chat" tool...as an idea. It would be helpful if the TT Reps knew what they were talking about. I couldn't submit my returns and kept getting an error message. The live chat rep told me to try again in a couple days. I asked TT on FB and got a better response. I was finally able to resolve the issue by asking a friend how they did theirs. I paid $200 to TT find the answer myself.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to navigate User friendly for the most part. Goes through all the steps to make sure you don’t miss a possible deduction.
Date published: 2022-02-14
Rated 5 out of 5 by from I'm glad I used Turbo Tax. Thank you! Worked great and it's easy to get explanations especially for unusual items
Date published: 2022-02-14
Rated 5 out of 5 by from Always use TurboTax I have returned to TurboTax every year and have never had a problem!
Date published: 2022-02-14
Rated 1 out of 5 by from $39 to file, $2 payment HSA info is auto-filled....why do I have to pay $39 to file my state taxes because of HSA?
Date published: 2022-02-14
Rated 4 out of 5 by from Turbotax seemed more complicated My live chat person Dahlia was fantastic. She made sure i made it through the entire process, even after she solved my initial problem.
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to Use Easy to Use! Simple and to the point. Recommended to anyone
Date published: 2022-02-14
Rated 5 out of 5 by from great time saver Turbo Tax was easier than I expected. It is much less complicated than the previous services I used in the last few years. Information was transferred quickly.
Date published: 2022-02-14
Rated 2 out of 5 by from Over priced I didn't like the hidden fees in the efile choice this year. Just because you choose a certain option you shouldn't be charged an additional fee in the amount of 39.00. It's unfair to consumer who is already paying for the service that was suppose to be free.
Date published: 2022-02-14
Rated 4 out of 5 by from couldn't have done it without their help only problem was being charged for a service I didn't select. had to go back and cancel
Date published: 2022-02-14
Rated 3 out of 5 by from Could be better I love the "live chat" tool...as an idea. It would be helpful if the TT Reps knew what they were talking about. I couldn't submit my returns and kept getting an error message. The live chat rep told me to try again in a couple days. I asked TT on FB and got a better response. I was finally able to resolve the issue by asking a friend how they did theirs. I paid $200 to TT find the answer myself.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13007