TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Works like a charm Very easily and self explanatory and excellent help from live agents
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is wonderful! Great service! They are very helpful n understanding. Appreciate it the great service!
Date published: 2022-02-14
Rated 5 out of 5 by from Awrsome They are just awesome!!! Its really easy and really quick. Makes life easy!!!
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to use and excellent support The prompts are easy to follow and the system directs simply and efficiently.
Date published: 2022-02-14
Rated 3 out of 5 by from that's a hell of a bait and switch it went from free to $350. real quick. easier to use last season. def got me hung up a few times
Date published: 2022-02-14
Rated 5 out of 5 by from never had a problem with turbo tax turbotax has always been great. i have occasionally used other software but turbo tax is the most thorough
Date published: 2022-02-14
Rated 5 out of 5 by from Super easy! Super easy and self explained! I will be using turbo tax every year
Date published: 2022-02-14
Rated 5 out of 5 by from GREAT PRODUCT EASY TO USE, JUST FOLLOW THE PROMTS AND YOUR DONE.
Date published: 2022-02-14
Rated 1 out of 5 by from Terrible! I originally filed on 24JAN2022. The federal and NJ returns were both rejected. I went back in and "revisited" the returns and refiled. Both were again rejected. Another email instructing me to to "revisit" my returns was received. I did and they were both rejected again. The error code was REJ002 internal error on all 3 occasions. After a 50 minute call with a specialist I guess there's a form for underestimating my tax estimated payments that is a NJ form which is unavailable until 24FEB2022, which is why the returns are being rejected!!! I had to share my screen so he could determine which form it was!!! What the heck? As I had to upgrade to the deluxe version to file I'm more than ired. My returns are 3 W-2, no itemized deductions, nothing else but $20 for interest on my savings. Unbelievable that Turbo Tax cannot manage to file a simple return.
Date published: 2022-02-14
Rated 5 out of 5 by from you guys are wonderful They helped me step by step and i was confident in my tax filing.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13005
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works like a charm Very easily and self explanatory and excellent help from live agents
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax is wonderful! Great service! They are very helpful n understanding. Appreciate it the great service!
Date published: 2022-02-14
Rated 5 out of 5 by from Awrsome They are just awesome!!! Its really easy and really quick. Makes life easy!!!
Date published: 2022-02-14
Rated 5 out of 5 by from Easy to use and excellent support The prompts are easy to follow and the system directs simply and efficiently.
Date published: 2022-02-14
Rated 3 out of 5 by from that's a hell of a bait and switch it went from free to $350. real quick. easier to use last season. def got me hung up a few times
Date published: 2022-02-14
Rated 5 out of 5 by from never had a problem with turbo tax turbotax has always been great. i have occasionally used other software but turbo tax is the most thorough
Date published: 2022-02-14
Rated 5 out of 5 by from Super easy! Super easy and self explained! I will be using turbo tax every year
Date published: 2022-02-14
Rated 5 out of 5 by from GREAT PRODUCT EASY TO USE, JUST FOLLOW THE PROMTS AND YOUR DONE.
Date published: 2022-02-14
Rated 1 out of 5 by from Terrible! I originally filed on 24JAN2022. The federal and NJ returns were both rejected. I went back in and "revisited" the returns and refiled. Both were again rejected. Another email instructing me to to "revisit" my returns was received. I did and they were both rejected again. The error code was REJ002 internal error on all 3 occasions. After a 50 minute call with a specialist I guess there's a form for underestimating my tax estimated payments that is a NJ form which is unavailable until 24FEB2022, which is why the returns are being rejected!!! I had to share my screen so he could determine which form it was!!! What the heck? As I had to upgrade to the deluxe version to file I'm more than ired. My returns are 3 W-2, no itemized deductions, nothing else but $20 for interest on my savings. Unbelievable that Turbo Tax cannot manage to file a simple return.
Date published: 2022-02-14
Rated 5 out of 5 by from you guys are wonderful They helped me step by step and i was confident in my tax filing.
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13005