TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Sharlened from
Turbo tax is TERRIBLE!!
I've used the product for 6 years and this will be the last time. I've entered my bank account information - it hasn't processed several weeks later and Turbo tax has no way to see where its hung up.
Date published: 2022-04-29
Rated 5 out of 5 by
MaggieB25 from
Excellent fast seamless
The process was simple prices are reasonable. Never left my home
Date published: 2022-04-29
Rated 5 out of 5 by
Terrykmsn from
Very good service
The experience was awesome from start to finish. The tax expert was very knowledgeable,
Date published: 2022-04-29
Rated 4 out of 5 by
Bk0606 from
easy
Easy experience for my first time filing self employed!
Date published: 2022-04-29
Rated 5 out of 5 by
melkaup from
Super User Friendly
All the explanations for questions and and general information are so helpful!
Date published: 2022-04-29
Rated 5 out of 5 by
Cadillac 1470 from
Turbo Tax deluxe
Great experience using Turbo Tax Deluxe, very knowledgeable tax experts.
Date published: 2022-04-28
Rated 5 out of 5 by
me ki from
Turbo is tax = turbotax
Way to turbo your tax. Get what I deserve and max my turbo.
Date published: 2022-04-28
Rated 5 out of 5 by
JBINROK from
You have done it again!
Turbotax accurately and quickly explained to someone who had difficulty understanding the complexity of taxation terminologies.
Date published: 2022-04-28
Rated 5 out of 5 by
The other Rick from
Intuitive, thorough, and secure.
“Fast” felt redundant for a product with “Turbo” in its name. As a rule, the IRS isn’t big on feedback, however, given the chance, I don’t think they would have used any of the adjectives above were I to prepare my taxes personally.
Date published: 2022-04-28
Rated 2 out of 5 by
LC49 from
TurboTax is becoming less benficial each year
* The "File" drop-down menu didn't work, so no access to the capabilities on that menu. * Only way to save the file was to exit. * FAQ files tend to be generic and answer relatively benign questions. The ones that require knowledge of the tax codes not evident through readding the IRS pubs were not answered. * Tech support tried to be helpful, but was not able to resolve why this program ran so slowly and many of the capabilities could not be accessed. * I had to go outside of the program to find a number for customer service.
All TurboTax® Offerings Reviews - Page 131
Date published: 2022-04-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Sharlened from
Turbo tax is TERRIBLE!!
I've used the product for 6 years and this will be the last time. I've entered my bank account information - it hasn't processed several weeks later and Turbo tax has no way to see where its hung up.
Date published: 2022-04-29
Rated 5 out of 5 by
MaggieB25 from
Excellent fast seamless
The process was simple prices are reasonable. Never left my home
Date published: 2022-04-29
Rated 5 out of 5 by
Terrykmsn from
Very good service
The experience was awesome from start to finish. The tax expert was very knowledgeable,
Date published: 2022-04-29
Rated 4 out of 5 by
Bk0606 from
easy
Easy experience for my first time filing self employed!
Date published: 2022-04-29
Rated 5 out of 5 by
melkaup from
Super User Friendly
All the explanations for questions and and general information are so helpful!
Date published: 2022-04-29
Rated 5 out of 5 by
Cadillac 1470 from
Turbo Tax deluxe
Great experience using Turbo Tax Deluxe, very knowledgeable tax experts.
Date published: 2022-04-28
Rated 5 out of 5 by
me ki from
Turbo is tax = turbotax
Way to turbo your tax. Get what I deserve and max my turbo.
Date published: 2022-04-28
Rated 5 out of 5 by
JBINROK from
You have done it again!
Turbotax accurately and quickly explained to someone who had difficulty understanding the complexity of taxation terminologies.
Date published: 2022-04-28
Rated 5 out of 5 by
The other Rick from
Intuitive, thorough, and secure.
“Fast” felt redundant for a product with “Turbo” in its name. As a rule, the IRS isn’t big on feedback, however, given the chance, I don’t think they would have used any of the adjectives above were I to prepare my taxes personally.
Date published: 2022-04-28
Rated 2 out of 5 by
LC49 from
TurboTax is becoming less benficial each year
* The "File" drop-down menu didn't work, so no access to the capabilities on that menu. * Only way to save the file was to exit. * FAQ files tend to be generic and answer relatively benign questions. The ones that require knowledge of the tax codes not evident through readding the IRS pubs were not answered. * Tech support tried to be helpful, but was not able to resolve why this program ran so slowly and many of the capabilities could not be accessed. * I had to go outside of the program to find a number for customer service.
All TurboTax® Offerings Reviews - Page 131
Date published: 2022-04-28