TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Turbo sucks I use Turbo only because I did the year before. At the end I always get charged more than I anticipated. I only wanted to pay the $39 for IN state form but it always gets the deluxe added even though I do not check that box
Date published: 2023-02-16
Rated 2 out of 5 by from For the 100th time I do NOT want to upgrade. Used turbo tax for years. This year seemed a little more of a pain. And frustrated with the fact they ask you to upgrade after every page.
Date published: 2023-02-16
Rated 2 out of 5 by from Buffering... This app sure spends a lot of time buffering and I know it's not my internet. Sometimes it just like forgets what it's doing. Definitely glitchy. I've used turbo tax plenty and never had a problem but the app this year really stinks. Do better turbotax!
Date published: 2023-02-16
Rated 5 out of 5 by from Easy to work with! I've been using turbo tax for many years and it's very easy to navigate!
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome Service! fast, reliable, straight forward, and experts on call within minutes!!!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is so user friendly! Have used turbo tax for many years , always been the best. Always easy to use
Date published: 2023-02-16
Rated 5 out of 5 by from Good source affordable Help was there when needed walk through by expert was easy for most part
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax is user friendly User friendly and agents are there right away to help
Date published: 2023-02-16
Rated 3 out of 5 by from The website was up and down all day We have used Turbo Tax for at least 8 Yrs. This time it was frustrating. Website was very slow. Took 2 days to finish. Love Turbo Tax as a rule. But not a great experience this time. But Will try again next year
Date published: 2023-02-16
Rated 5 out of 5 by from REALLY AMAZING! First time filing alone and still got all the help I needed!
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo sucks I use Turbo only because I did the year before. At the end I always get charged more than I anticipated. I only wanted to pay the $39 for IN state form but it always gets the deluxe added even though I do not check that box
Date published: 2023-02-16
Rated 2 out of 5 by from For the 100th time I do NOT want to upgrade. Used turbo tax for years. This year seemed a little more of a pain. And frustrated with the fact they ask you to upgrade after every page.
Date published: 2023-02-16
Rated 2 out of 5 by from Buffering... This app sure spends a lot of time buffering and I know it's not my internet. Sometimes it just like forgets what it's doing. Definitely glitchy. I've used turbo tax plenty and never had a problem but the app this year really stinks. Do better turbotax!
Date published: 2023-02-16
Rated 5 out of 5 by from Easy to work with! I've been using turbo tax for many years and it's very easy to navigate!
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome Service! fast, reliable, straight forward, and experts on call within minutes!!!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is so user friendly! Have used turbo tax for many years , always been the best. Always easy to use
Date published: 2023-02-16
Rated 5 out of 5 by from Good source affordable Help was there when needed walk through by expert was easy for most part
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax is user friendly User friendly and agents are there right away to help
Date published: 2023-02-16
Rated 3 out of 5 by from The website was up and down all day We have used Turbo Tax for at least 8 Yrs. This time it was frustrating. Website was very slow. Took 2 days to finish. Love Turbo Tax as a rule. But not a great experience this time. But Will try again next year
Date published: 2023-02-16
Rated 5 out of 5 by from REALLY AMAZING! First time filing alone and still got all the help I needed!
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12996