TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome team It was easy and fast great team on stand bye. Turbo the best
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is Awesome Great product! Instructions and guidance were easy to follow.
Date published: 2023-02-17
Rated 1 out of 5 by from long hours with no communication hours spent on the phone while constantly being placed on hold. 2 mins of conversation and then on hold for very lengthy periods of time
Date published: 2023-02-17
Rated 1 out of 5 by from TurboTax pulls fast ones on people You must click that you don’t want a service and it’s set up as you denying an even more expensive service and at the end of of your filing they make you pay the money that you didn’t want to pay, but if you don’t want to pay it you can’t simply go back and change the option they just make you delete the whole return and start over. Not professional business. The paid service provides nothing but a “live” chat that doesn’t really do anything for you at all
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is amazing Anna and Tamyra Were both excellent and had amazing patience and understanding with my income tax. Couldn't have been paired with better people. They explained everything in detail and patiently answered questions.
Date published: 2023-02-17
Rated 5 out of 5 by from Great TurboTax is very easy to use because it is extremely user friendly. I have been using it for years.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax made it simple would recommend turbo tax to anyone, better than using h&r block
Date published: 2023-02-17
Rated 4 out of 5 by from Tax filing Not understanding why I'm paying state but that's not tubos fault but was looking for why?
Date published: 2023-02-17
Rated 3 out of 5 by from It's good, but.... Overall satisfied; however, to charge an additional fee of more than the cost for basic plan I used is ridiculous. $34 for Turbo Tax plus an additional $39 to pay using my refund. Not today and not ever, I changed payment method and used my card. What if someone doesn't have a credit card/Debit card? They have to pay twice.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to navigate Really like the year over year transfer of personal info
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome team It was easy and fast great team on stand bye. Turbo the best
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo Tax is Awesome Great product! Instructions and guidance were easy to follow.
Date published: 2023-02-17
Rated 1 out of 5 by from long hours with no communication hours spent on the phone while constantly being placed on hold. 2 mins of conversation and then on hold for very lengthy periods of time
Date published: 2023-02-17
Rated 1 out of 5 by from TurboTax pulls fast ones on people You must click that you don’t want a service and it’s set up as you denying an even more expensive service and at the end of of your filing they make you pay the money that you didn’t want to pay, but if you don’t want to pay it you can’t simply go back and change the option they just make you delete the whole return and start over. Not professional business. The paid service provides nothing but a “live” chat that doesn’t really do anything for you at all
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is amazing Anna and Tamyra Were both excellent and had amazing patience and understanding with my income tax. Couldn't have been paired with better people. They explained everything in detail and patiently answered questions.
Date published: 2023-02-17
Rated 5 out of 5 by from Great TurboTax is very easy to use because it is extremely user friendly. I have been using it for years.
Date published: 2023-02-17
Rated 5 out of 5 by from turbo tax made it simple would recommend turbo tax to anyone, better than using h&r block
Date published: 2023-02-17
Rated 4 out of 5 by from Tax filing Not understanding why I'm paying state but that's not tubos fault but was looking for why?
Date published: 2023-02-17
Rated 3 out of 5 by from It's good, but.... Overall satisfied; however, to charge an additional fee of more than the cost for basic plan I used is ridiculous. $34 for Turbo Tax plus an additional $39 to pay using my refund. Not today and not ever, I changed payment method and used my card. What if someone doesn't have a credit card/Debit card? They have to pay twice.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to navigate Really like the year over year transfer of personal info
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12988