TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Nathanvp from
Turbo Tax is Awesome
Very easy and fast. I was very satisfied with everything.
Date published: 2022-03-13
Rated 5 out of 5 by
JBSz from
Always Use Turbo Tax
I've used Turbo Tax for years. It walks you through the process step by step. Makes doing taxes a pleasure rather than a chore.
Date published: 2022-03-13
Rated 5 out of 5 by
michelle3622 from
turbo tax great
very easy, quick and simple to use. I will recommend
Date published: 2022-03-13
Rated 5 out of 5 by
Joe12340987 from
Chi was awesome!
Chi was very responsive an helpful with the entire process!
Date published: 2022-03-13
Rated 5 out of 5 by
ShanT583 from
Love TurboTax
Of all the tax software out there for the average filer, TurboTax has got them all beat for ease of use.
Date published: 2022-03-13
Rated 1 out of 5 by
Decade Old customer SCORP from
BROKEN THIS YEAR NO EFILE.. Due to 8825 Worksheet.
Multiple complaints on turbotax "help" ref SafeHarbor/RREE/QBI No help.. SINCE FEBRUARY.. Very Disappointed. Left multiple help requests.. the "best answer" was.. "looks like you'll have to file by mail".. Not what I signed up or paid for. Been using for OVER A DECADE.
Date published: 2022-03-13
Rated 3 out of 5 by
Person O from
Forcing me to upgrade
There are certain deduction that is not available for the free version. Buyer beware!
Date published: 2022-03-13
Rated 1 out of 5 by
nobody was here from
WON'T USE TURBOTAX AGAIN
ANTIQUATED PROGRAM. Can't calculate state returns. Doesn't have necessary codes for state returns, have to go to state site and find--might as well use state's site to file for free and save $25 fee for e-filing state return. Can't make screen shots of current work. Every year can't login to my account "somethin happened, try again" get code sent to my phone and get to next step, "CALL CUSTOMER SERVICE." Useless
Date published: 2022-03-13
Rated 4 out of 5 by
Booker2022 from
Very Helpful!
Very helpful and useful! Definitely will use again next year!
Date published: 2022-03-13
Rated 3 out of 5 by
Too Active Trader from
Need an edition for professional traders
In this age of internet trading, limitation of 10,000 schedule D entries is simply too small. Also, when there are lots of entries, some of the action, specifically, save/exit is very very very slow. Fix this problem please. It was the same last year too.
All TurboTax® Offerings Reviews - Page 12988
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nathanvp from
Turbo Tax is Awesome
Very easy and fast. I was very satisfied with everything.
Date published: 2022-03-13
Rated 5 out of 5 by
JBSz from
Always Use Turbo Tax
I've used Turbo Tax for years. It walks you through the process step by step. Makes doing taxes a pleasure rather than a chore.
Date published: 2022-03-13
Rated 5 out of 5 by
michelle3622 from
turbo tax great
very easy, quick and simple to use. I will recommend
Date published: 2022-03-13
Rated 5 out of 5 by
Joe12340987 from
Chi was awesome!
Chi was very responsive an helpful with the entire process!
Date published: 2022-03-13
Rated 5 out of 5 by
ShanT583 from
Love TurboTax
Of all the tax software out there for the average filer, TurboTax has got them all beat for ease of use.
Date published: 2022-03-13
Rated 1 out of 5 by
Decade Old customer SCORP from
BROKEN THIS YEAR NO EFILE.. Due to 8825 Worksheet.
Multiple complaints on turbotax "help" ref SafeHarbor/RREE/QBI No help.. SINCE FEBRUARY.. Very Disappointed. Left multiple help requests.. the "best answer" was.. "looks like you'll have to file by mail".. Not what I signed up or paid for. Been using for OVER A DECADE.
Date published: 2022-03-13
Rated 3 out of 5 by
Person O from
Forcing me to upgrade
There are certain deduction that is not available for the free version. Buyer beware!
Date published: 2022-03-13
Rated 1 out of 5 by
nobody was here from
WON'T USE TURBOTAX AGAIN
ANTIQUATED PROGRAM. Can't calculate state returns. Doesn't have necessary codes for state returns, have to go to state site and find--might as well use state's site to file for free and save $25 fee for e-filing state return. Can't make screen shots of current work. Every year can't login to my account "somethin happened, try again" get code sent to my phone and get to next step, "CALL CUSTOMER SERVICE." Useless
Date published: 2022-03-13
Rated 4 out of 5 by
Booker2022 from
Very Helpful!
Very helpful and useful! Definitely will use again next year!
Date published: 2022-03-13
Rated 3 out of 5 by
Too Active Trader from
Need an edition for professional traders
In this age of internet trading, limitation of 10,000 schedule D entries is simply too small. Also, when there are lots of entries, some of the action, specifically, save/exit is very very very slow. Fix this problem please. It was the same last year too.
All TurboTax® Offerings Reviews - Page 12988
Date published: 2022-03-13