TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by Budeye66 from Awesome team It was easy and fast great team on stand bye. Turbo the best
Date published: 2023-02-17
Rated 5 out of 5 by LP00 from Turbo Tax is Awesome Great product! Instructions and guidance were easy to follow.
Date published: 2023-02-17
Rated 1 out of 5 by not happy in Tx from long hours with no communication hours spent on the phone while constantly being placed on hold. 2 mins of conversation and then on hold for very lengthy periods of time
Date published: 2023-02-17
Rated 1 out of 5 by Jdkdjdjdkdj from TurboTax pulls fast ones on people You must click that you don’t want a service and it’s set up as you denying an even more expensive service and at the end of of your filing they make you pay the money that you didn’t want to pay, but if you don’t want to pay it you can’t simply go back and change the option they just make you delete the whole return and start over. Not professional business. The paid service provides nothing but a “live” chat that doesn’t really do anything for you at all
Date published: 2023-02-17
Rated 5 out of 5 by Cenita from TurboTax is amazing Anna and Tamyra Were both excellent and had amazing patience and understanding with my income tax. Couldn't have been paired with better people. They explained everything in detail and patiently answered questions.
Date published: 2023-02-17
Rated 5 out of 5 by EasyAlwayz from Great TurboTax is very easy to use because it is extremely user friendly. I have been using it for years.
Date published: 2023-02-17
Rated 5 out of 5 by mybobo from turbo tax made it simple would recommend turbo tax to anyone, better than using h&r block
Date published: 2023-02-17
Rated 4 out of 5 by Teshah1982 from Tax filing Not understanding why I'm paying state but that's not tubos fault but was looking for why?
Date published: 2023-02-17
Rated 3 out of 5 by ATD71 from It's good, but.... Overall satisfied; however, to charge an additional fee of more than the cost for basic plan I used is ridiculous. $34 for Turbo Tax plus an additional $39 to pay using my refund. Not today and not ever, I changed payment method and used my card. What if someone doesn't have a credit card/Debit card? They have to pay twice.
Date published: 2023-02-17
Rated 5 out of 5 by vtblackdog from Easy to navigate Really like the year over year transfer of personal info
All TurboTax® Offerings Reviews - Page 12988
Date published: 2023-02-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Budeye66 from Awesome team It was easy and fast great team on stand bye. Turbo the best
Date published: 2023-02-17
Rated 5 out of 5 by LP00 from Turbo Tax is Awesome Great product! Instructions and guidance were easy to follow.
Date published: 2023-02-17
Rated 1 out of 5 by not happy in Tx from long hours with no communication hours spent on the phone while constantly being placed on hold. 2 mins of conversation and then on hold for very lengthy periods of time
Date published: 2023-02-17
Rated 1 out of 5 by Jdkdjdjdkdj from TurboTax pulls fast ones on people You must click that you don’t want a service and it’s set up as you denying an even more expensive service and at the end of of your filing they make you pay the money that you didn’t want to pay, but if you don’t want to pay it you can’t simply go back and change the option they just make you delete the whole return and start over. Not professional business. The paid service provides nothing but a “live” chat that doesn’t really do anything for you at all
Date published: 2023-02-17
Rated 5 out of 5 by Cenita from TurboTax is amazing Anna and Tamyra Were both excellent and had amazing patience and understanding with my income tax. Couldn't have been paired with better people. They explained everything in detail and patiently answered questions.
Date published: 2023-02-17
Rated 5 out of 5 by EasyAlwayz from Great TurboTax is very easy to use because it is extremely user friendly. I have been using it for years.
Date published: 2023-02-17
Rated 5 out of 5 by mybobo from turbo tax made it simple would recommend turbo tax to anyone, better than using h&r block
Date published: 2023-02-17
Rated 4 out of 5 by Teshah1982 from Tax filing Not understanding why I'm paying state but that's not tubos fault but was looking for why?
Date published: 2023-02-17
Rated 3 out of 5 by ATD71 from It's good, but.... Overall satisfied; however, to charge an additional fee of more than the cost for basic plan I used is ridiculous. $34 for Turbo Tax plus an additional $39 to pay using my refund. Not today and not ever, I changed payment method and used my card. What if someone doesn't have a credit card/Debit card? They have to pay twice.
Date published: 2023-02-17
Rated 5 out of 5 by vtblackdog from Easy to navigate Really like the year over year transfer of personal info
All TurboTax® Offerings Reviews - Page 12988
Date published: 2023-02-17