TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Dyamite from
great
step by step help will use turbo tax next year !!!!
Date published: 2021-02-16
Rated 1 out of 5 by
MR 1998 from
Turbo Tax Got Me For My Paper
I chose the option to pay $30 to file my taxes. Turbo Tax forced me me to upgrade where they charged me $40 to file federal, $40 to file state, and $40 because I requested the fee to be taken out of my refund. I have never experienced this before and neither have any of my friends. Not sure if I am going to use turbo tax next year...
Date published: 2021-02-16
Rated 5 out of 5 by
AnnBEgan from
one and done
In less than two hours, I use all my gathered info and get it done
Date published: 2021-02-16
Rated 5 out of 5 by
Pappy79 from
Amazingly Simple
We find that TurboTax is easy, yet thorough. (Maximum refund is nice as well!)
Date published: 2021-02-16
Rated 5 out of 5 by
Rolo12 from
Great
So helpful thanks, I really appreciate you service
Date published: 2021-02-16
Rated 3 out of 5 by
melissa K from
Turbo Tax is a decent company
I have been having some issues with My AGI number the past few years. and it truly sucks. But turbo tax hasnt helped me much with that. I am thinking about using another source for my taxes. Its really difficult on my end. But the past two years i have used them they were alright.
Date published: 2021-02-16
Rated 5 out of 5 by
Brittdb89 from
LOVE LOVE LOVE
I typically use turbo tax to file my taxes, but last year I went through HRBlock... now I'm back! I will never stray away again.
Date published: 2021-02-16
Rated 5 out of 5 by
Nutterbutter625 from
TurboTax is the easiest way to make taxes simple
TurboTax is good enough I've never had to even use the representatives. This application is very well coded and set up quite streamlined and foolproof like.
Date published: 2021-02-16
Rated 3 out of 5 by
Cathie M from
Easy Interface but TOO MUCH UPSELLING
I have been a TurboTax user for about 10 years and find the user interface extremely easy to use. HOWEVER - there is now far too much upselling - to the point where I will seriously consider NOT using it for 2021
Date published: 2021-02-16
Rated 3 out of 5 by
deatiga from
Only three stars
I have used and thought Turbo Tax was excellent - 5 stars - until this year. The changes to it were not goo. I had to get help three times. This should not have happened. When I tried to e-file I had nothing but trouble, and have been on the telephone for 2.5 HOURS to get it settled. Asia, with whom I spoke, was terrific, and she did get it fixed. She was patient, helpful, charming, and went the extra mile to help. She is terrific - Turbo Tax - not so much.
All TurboTax® Offerings Reviews - Page 12984
Date published: 2021-02-16
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Dyamite from
great
step by step help will use turbo tax next year !!!!
Date published: 2021-02-16
Rated 1 out of 5 by
MR 1998 from
Turbo Tax Got Me For My Paper
I chose the option to pay $30 to file my taxes. Turbo Tax forced me me to upgrade where they charged me $40 to file federal, $40 to file state, and $40 because I requested the fee to be taken out of my refund. I have never experienced this before and neither have any of my friends. Not sure if I am going to use turbo tax next year...
Date published: 2021-02-16
Rated 5 out of 5 by
AnnBEgan from
one and done
In less than two hours, I use all my gathered info and get it done
Date published: 2021-02-16
Rated 5 out of 5 by
Pappy79 from
Amazingly Simple
We find that TurboTax is easy, yet thorough. (Maximum refund is nice as well!)
Date published: 2021-02-16
Rated 5 out of 5 by
Rolo12 from
Great
So helpful thanks, I really appreciate you service
Date published: 2021-02-16
Rated 3 out of 5 by
melissa K from
Turbo Tax is a decent company
I have been having some issues with My AGI number the past few years. and it truly sucks. But turbo tax hasnt helped me much with that. I am thinking about using another source for my taxes. Its really difficult on my end. But the past two years i have used them they were alright.
Date published: 2021-02-16
Rated 5 out of 5 by
Brittdb89 from
LOVE LOVE LOVE
I typically use turbo tax to file my taxes, but last year I went through HRBlock... now I'm back! I will never stray away again.
Date published: 2021-02-16
Rated 5 out of 5 by
Nutterbutter625 from
TurboTax is the easiest way to make taxes simple
TurboTax is good enough I've never had to even use the representatives. This application is very well coded and set up quite streamlined and foolproof like.
Date published: 2021-02-16
Rated 3 out of 5 by
Cathie M from
Easy Interface but TOO MUCH UPSELLING
I have been a TurboTax user for about 10 years and find the user interface extremely easy to use. HOWEVER - there is now far too much upselling - to the point where I will seriously consider NOT using it for 2021
Date published: 2021-02-16
Rated 3 out of 5 by
deatiga from
Only three stars
I have used and thought Turbo Tax was excellent - 5 stars - until this year. The changes to it were not goo. I had to get help three times. This should not have happened. When I tried to e-file I had nothing but trouble, and have been on the telephone for 2.5 HOURS to get it settled. Asia, with whom I spoke, was terrific, and she did get it fixed. She was patient, helpful, charming, and went the extra mile to help. She is terrific - Turbo Tax - not so much.
All TurboTax® Offerings Reviews - Page 12984
Date published: 2021-02-16