TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from great step by step help will use turbo tax next year !!!!
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo Tax Got Me For My Paper I chose the option to pay $30 to file my taxes. Turbo Tax forced me me to upgrade where they charged me $40 to file federal, $40 to file state, and $40 because I requested the fee to be taken out of my refund. I have never experienced this before and neither have any of my friends. Not sure if I am going to use turbo tax next year...
Date published: 2021-02-16
Rated 5 out of 5 by from one and done In less than two hours, I use all my gathered info and get it done
Date published: 2021-02-16
Rated 5 out of 5 by from Amazingly Simple We find that TurboTax is easy, yet thorough. (Maximum refund is nice as well!)
Date published: 2021-02-16
Rated 5 out of 5 by from Great So helpful thanks, I really appreciate you service
Date published: 2021-02-16
Rated 3 out of 5 by from Turbo Tax is a decent company I have been having some issues with My AGI number the past few years. and it truly sucks. But turbo tax hasnt helped me much with that. I am thinking about using another source for my taxes. Its really difficult on my end. But the past two years i have used them they were alright.
Date published: 2021-02-16
Rated 5 out of 5 by from LOVE LOVE LOVE I typically use turbo tax to file my taxes, but last year I went through HRBlock... now I'm back! I will never stray away again.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is the easiest way to make taxes simple TurboTax is good enough I've never had to even use the representatives. This application is very well coded and set up quite streamlined and foolproof like.
Date published: 2021-02-16
Rated 3 out of 5 by from Easy Interface but TOO MUCH UPSELLING I have been a TurboTax user for about 10 years and find the user interface extremely easy to use. HOWEVER - there is now far too much upselling - to the point where I will seriously consider NOT using it for 2021
Date published: 2021-02-16
Rated 3 out of 5 by from Only three stars I have used and thought Turbo Tax was excellent - 5 stars - until this year. The changes to it were not goo. I had to get help three times. This should not have happened. When I tried to e-file I had nothing but trouble, and have been on the telephone for 2.5 HOURS to get it settled. Asia, with whom I spoke, was terrific, and she did get it fixed. She was patient, helpful, charming, and went the extra mile to help. She is terrific - Turbo Tax - not so much.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12984
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from great step by step help will use turbo tax next year !!!!
Date published: 2021-02-16
Rated 1 out of 5 by from Turbo Tax Got Me For My Paper I chose the option to pay $30 to file my taxes. Turbo Tax forced me me to upgrade where they charged me $40 to file federal, $40 to file state, and $40 because I requested the fee to be taken out of my refund. I have never experienced this before and neither have any of my friends. Not sure if I am going to use turbo tax next year...
Date published: 2021-02-16
Rated 5 out of 5 by from one and done In less than two hours, I use all my gathered info and get it done
Date published: 2021-02-16
Rated 5 out of 5 by from Amazingly Simple We find that TurboTax is easy, yet thorough. (Maximum refund is nice as well!)
Date published: 2021-02-16
Rated 5 out of 5 by from Great So helpful thanks, I really appreciate you service
Date published: 2021-02-16
Rated 3 out of 5 by from Turbo Tax is a decent company I have been having some issues with My AGI number the past few years. and it truly sucks. But turbo tax hasnt helped me much with that. I am thinking about using another source for my taxes. Its really difficult on my end. But the past two years i have used them they were alright.
Date published: 2021-02-16
Rated 5 out of 5 by from LOVE LOVE LOVE I typically use turbo tax to file my taxes, but last year I went through HRBlock... now I'm back! I will never stray away again.
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is the easiest way to make taxes simple TurboTax is good enough I've never had to even use the representatives. This application is very well coded and set up quite streamlined and foolproof like.
Date published: 2021-02-16
Rated 3 out of 5 by from Easy Interface but TOO MUCH UPSELLING I have been a TurboTax user for about 10 years and find the user interface extremely easy to use. HOWEVER - there is now far too much upselling - to the point where I will seriously consider NOT using it for 2021
Date published: 2021-02-16
Rated 3 out of 5 by from Only three stars I have used and thought Turbo Tax was excellent - 5 stars - until this year. The changes to it were not goo. I had to get help three times. This should not have happened. When I tried to e-file I had nothing but trouble, and have been on the telephone for 2.5 HOURS to get it settled. Asia, with whom I spoke, was terrific, and she did get it fixed. She was patient, helpful, charming, and went the extra mile to help. She is terrific - Turbo Tax - not so much.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12984