TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
Harold 59 from
Turbo Tax makes tax filing EASY!
This is my 8th year of preparing taxes on my own. Turbo Tax makes the journey great. The online tools and additional resources are available throughout the entire process. Live assistance is also on standby should you need assistance. Thank you Turbo Tax.
Date published: 2023-02-16
Rated 2 out of 5 by
Jaegunz from
It used to be better
I don't make much as it is, and all you see is them gunning to charge more fees for things to make me receive less. Just wish I was able to file state taxes for free.
Date published: 2023-02-16
Rated 5 out of 5 by
Archie123993 from
Turbo Tax is the MAN!
It was easy to do, you feel like a million bucks, guaranteed :)
Date published: 2023-02-16
Rated 5 out of 5 by
SWEETCHICKS from
EASY STRESSLESS
IT WAS QUICK AND EASY, STRESSLESS .I WILL BE USING IT AGAIN.
Date published: 2023-02-16
Rated 1 out of 5 by
Malweyah from
for me it sucke
Turbo Tax forced fees I continued to decline but at the end it did charge me if not then I could not do it.
Date published: 2023-02-16
Rated 5 out of 5 by
BlockHead1978 from
TurboTax is a fantastic tool that makes me so happ
Its easy, its quick....and i feel confident with backed support. Love it
Date published: 2023-02-16
Rated 5 out of 5 by
iman88 from
easy!
Its super easy - a little pricey in my opinion but it works like charm.
Date published: 2023-02-16
Rated 2 out of 5 by
LCPunhappyuser from
Most frustrating year ever
I have used TurboTax in some form since 2005. This year was awful. I kept getting things kicked back, and while using the app the only payment choices are Apple pay or paying with your return, which is an extra $39. I should not have to be forced to use Apple pay on the app! I also should not have to skip endless "upgrade" options and be forced to review information every single time I go into a section in the same session. More expensive than ever this year and instead of being easier to use it was more difficult. I couldn't find answers to my questions in the app, but a quick google search gave me solid answers for free, so what am I paying extra for? So disappointing! For the first time ever I am considering switching to a competitor for my 2023 taxes.
Date published: 2023-02-16
Rated 5 out of 5 by
E Warren from
Easy to Use
I have been using TURBO for 7yrs now....it's very easy to use and affordable
Date published: 2023-02-16
Rated 4 out of 5 by
robert2823 from
easy to follow along
Nice to get this done. A fee to file was a surprise
All TurboTax® Offerings Reviews - Page 12975
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Harold 59 from
Turbo Tax makes tax filing EASY!
This is my 8th year of preparing taxes on my own. Turbo Tax makes the journey great. The online tools and additional resources are available throughout the entire process. Live assistance is also on standby should you need assistance. Thank you Turbo Tax.
Date published: 2023-02-16
Rated 2 out of 5 by
Jaegunz from
It used to be better
I don't make much as it is, and all you see is them gunning to charge more fees for things to make me receive less. Just wish I was able to file state taxes for free.
Date published: 2023-02-16
Rated 5 out of 5 by
Archie123993 from
Turbo Tax is the MAN!
It was easy to do, you feel like a million bucks, guaranteed :)
Date published: 2023-02-16
Rated 5 out of 5 by
SWEETCHICKS from
EASY STRESSLESS
IT WAS QUICK AND EASY, STRESSLESS .I WILL BE USING IT AGAIN.
Date published: 2023-02-16
Rated 1 out of 5 by
Malweyah from
for me it sucke
Turbo Tax forced fees I continued to decline but at the end it did charge me if not then I could not do it.
Date published: 2023-02-16
Rated 5 out of 5 by
BlockHead1978 from
TurboTax is a fantastic tool that makes me so happ
Its easy, its quick....and i feel confident with backed support. Love it
Date published: 2023-02-16
Rated 5 out of 5 by
iman88 from
easy!
Its super easy - a little pricey in my opinion but it works like charm.
Date published: 2023-02-16
Rated 2 out of 5 by
LCPunhappyuser from
Most frustrating year ever
I have used TurboTax in some form since 2005. This year was awful. I kept getting things kicked back, and while using the app the only payment choices are Apple pay or paying with your return, which is an extra $39. I should not have to be forced to use Apple pay on the app! I also should not have to skip endless "upgrade" options and be forced to review information every single time I go into a section in the same session. More expensive than ever this year and instead of being easier to use it was more difficult. I couldn't find answers to my questions in the app, but a quick google search gave me solid answers for free, so what am I paying extra for? So disappointing! For the first time ever I am considering switching to a competitor for my 2023 taxes.
Date published: 2023-02-16
Rated 5 out of 5 by
E Warren from
Easy to Use
I have been using TURBO for 7yrs now....it's very easy to use and affordable
Date published: 2023-02-16
Rated 4 out of 5 by
robert2823 from
easy to follow along
Nice to get this done. A fee to file was a surprise
All TurboTax® Offerings Reviews - Page 12975
Date published: 2023-02-16