TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from thanks for the help I enjoyed my experience it was simple and not stressful at all. thanks
Date published: 2021-02-15
Rated 5 out of 5 by from Easy, detailed,efficient, helpful Great experience... been using over 10 years one mistake but service n outcome exceptional.. thanks always turbotax
Date published: 2021-02-15
Rated 5 out of 5 by from Love TurboTax! I love the using TurboTax because they make it simple to file. There are specific, easy to understand instructions on each step.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is great! Every year I use Turbo tax it beats easier. It is used friendly and does cost much. Thank you Turbo Tax!
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent It was so much easier than going to someone and having to sit there. Being asked a bunch of questions we don’t understand. Not only that but it’s so much cheaper using turbo tax. We will definitely file with you again!
Date published: 2021-02-15
Rated 3 out of 5 by from Trust but verify Last year I submitted my tax return early when the irs and state agency wasn’t even accepting the reruns yet. When the federal started accepting turbotax came out with an software update. State was not accepting because an electronic form wasn’t updated, it took two weeks. My numbers where screwed up since federal was accepted but not state. So when turbo tax does it’s verifying check at the end it flagged it a couple of things after my federal was accepted. Idk even know what I change but I requested help to make sure everything was straight and they kept saying wait until IRS contacts you for a request which I did but it was nerve racking. eventually it got accepted but waiting for a flag this year. TurboTax did the same this year, they advertise there accepting tax returns and you plug in your info. Then they come out with a software change when federal and state actually start accepting which in my case screwed up my numbers last year.
Date published: 2021-02-15
Rated 5 out of 5 by from Great upgrades and additions I really appreciated the upgrades you made to the software. Specifically for the calls with tax professionals made it easy to cut through the noise and find mistakes from previous years. Hopefully I won't have to deal with anymore in the future.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is great easy and quick to use Turbo Tax for even tax returns that are itemized.
Date published: 2021-02-15
Rated 5 out of 5 by from Easy peasy I've done my taxes with turbo tax for 5 years now and will keep doing so for a long time to come !!
Date published: 2021-02-15
Rated 3 out of 5 by from TOO EXPENSIVE!!!!!!! It is crazy that because I invested in the stock market that I have to pay for the non free service!! I didn't even utilize the live chat. It was not nessacary! You have a great product, but should really rethink how much it costs!!!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from thanks for the help I enjoyed my experience it was simple and not stressful at all. thanks
Date published: 2021-02-15
Rated 5 out of 5 by from Easy, detailed,efficient, helpful Great experience... been using over 10 years one mistake but service n outcome exceptional.. thanks always turbotax
Date published: 2021-02-15
Rated 5 out of 5 by from Love TurboTax! I love the using TurboTax because they make it simple to file. There are specific, easy to understand instructions on each step.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is great! Every year I use Turbo tax it beats easier. It is used friendly and does cost much. Thank you Turbo Tax!
Date published: 2021-02-15
Rated 5 out of 5 by from Excellent It was so much easier than going to someone and having to sit there. Being asked a bunch of questions we don’t understand. Not only that but it’s so much cheaper using turbo tax. We will definitely file with you again!
Date published: 2021-02-15
Rated 3 out of 5 by from Trust but verify Last year I submitted my tax return early when the irs and state agency wasn’t even accepting the reruns yet. When the federal started accepting turbotax came out with an software update. State was not accepting because an electronic form wasn’t updated, it took two weeks. My numbers where screwed up since federal was accepted but not state. So when turbo tax does it’s verifying check at the end it flagged it a couple of things after my federal was accepted. Idk even know what I change but I requested help to make sure everything was straight and they kept saying wait until IRS contacts you for a request which I did but it was nerve racking. eventually it got accepted but waiting for a flag this year. TurboTax did the same this year, they advertise there accepting tax returns and you plug in your info. Then they come out with a software change when federal and state actually start accepting which in my case screwed up my numbers last year.
Date published: 2021-02-15
Rated 5 out of 5 by from Great upgrades and additions I really appreciated the upgrades you made to the software. Specifically for the calls with tax professionals made it easy to cut through the noise and find mistakes from previous years. Hopefully I won't have to deal with anymore in the future.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is great easy and quick to use Turbo Tax for even tax returns that are itemized.
Date published: 2021-02-15
Rated 5 out of 5 by from Easy peasy I've done my taxes with turbo tax for 5 years now and will keep doing so for a long time to come !!
Date published: 2021-02-15
Rated 3 out of 5 by from TOO EXPENSIVE!!!!!!! It is crazy that because I invested in the stock market that I have to pay for the non free service!! I didn't even utilize the live chat. It was not nessacary! You have a great product, but should really rethink how much it costs!!!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12971