TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Fix dissallowed wash sale loss error had to fix it manually because i wasnt allowed to input the number 0 when the value was 0.4. had to delete the listing entirely, but the listing was combined with another (same) stock purchase so i ended up paying more in taxes, only 17$ but why am i doing work to fix an error in your system that is going to cost me more money.
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing Had to choose Live help Mohammed was Amazing Took us a bit to sort out an issue but he stuck with it Id have been lost without his Help. I dont usually go with this route because Turbo Tax is really easy to navigate but i had extra income so the extra help was really appreciated
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is good Overall good experience. Did not like the wait time to talk to a an agent.
Date published: 2021-02-22
Rated 1 out of 5 by from errors and spent hours with support I entered all of my information in and when I went to process my state it told me form sets could not be processed. after 3 hours of call backs I finally had to delete my state and redo it seperate. Plus I was charged an extra 50. Working on that back. The last rep I talked to was so helpful.
Date published: 2021-02-22
Rated 2 out of 5 by from Tedious and Limits you Into buying their upgrades Filing with TurboTax feels like repeating the same steps over and over. You have to repeat the same confirmations for the same things multiple times. I was unable to view and edit and form myself without upgrading to premium, and I couldn't file without making the edit. So essentially forced to pay for an upgrade to make an edit on my own form. The reason the edit was needed is that the TurboTax software couldn't handle a certain value being less than 1 but greater than 0 (wash sale in 1099-B) - this should be fixed.
Date published: 2021-02-22
Rated 5 out of 5 by from Great tax tool Easy to use and checked all information submitted. Great price too...
Date published: 2021-02-22
Rated 4 out of 5 by from easy good and easy, some things could be made a little easier to understand but overall you don't need to be a genius to use this
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO IS SAFE AND EASY. I DONT THINK I CAN TRUST ANY OTHER
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is quick and easy! Thank you guys so much for making this process painless.
Date published: 2021-02-22
Rated 5 out of 5 by from WAS GREAT WAS EASY FOR FIRST TIME. IT WAS HELPFUL AND QUICK AND I LEARNED ALOT
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12969
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Fix dissallowed wash sale loss error had to fix it manually because i wasnt allowed to input the number 0 when the value was 0.4. had to delete the listing entirely, but the listing was combined with another (same) stock purchase so i ended up paying more in taxes, only 17$ but why am i doing work to fix an error in your system that is going to cost me more money.
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing Had to choose Live help Mohammed was Amazing Took us a bit to sort out an issue but he stuck with it Id have been lost without his Help. I dont usually go with this route because Turbo Tax is really easy to navigate but i had extra income so the extra help was really appreciated
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax is good Overall good experience. Did not like the wait time to talk to a an agent.
Date published: 2021-02-22
Rated 1 out of 5 by from errors and spent hours with support I entered all of my information in and when I went to process my state it told me form sets could not be processed. after 3 hours of call backs I finally had to delete my state and redo it seperate. Plus I was charged an extra 50. Working on that back. The last rep I talked to was so helpful.
Date published: 2021-02-22
Rated 2 out of 5 by from Tedious and Limits you Into buying their upgrades Filing with TurboTax feels like repeating the same steps over and over. You have to repeat the same confirmations for the same things multiple times. I was unable to view and edit and form myself without upgrading to premium, and I couldn't file without making the edit. So essentially forced to pay for an upgrade to make an edit on my own form. The reason the edit was needed is that the TurboTax software couldn't handle a certain value being less than 1 but greater than 0 (wash sale in 1099-B) - this should be fixed.
Date published: 2021-02-22
Rated 5 out of 5 by from Great tax tool Easy to use and checked all information submitted. Great price too...
Date published: 2021-02-22
Rated 4 out of 5 by from easy good and easy, some things could be made a little easier to understand but overall you don't need to be a genius to use this
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO IS SAFE AND EASY. I DONT THINK I CAN TRUST ANY OTHER
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is quick and easy! Thank you guys so much for making this process painless.
Date published: 2021-02-22
Rated 5 out of 5 by from WAS GREAT WAS EASY FOR FIRST TIME. IT WAS HELPFUL AND QUICK AND I LEARNED ALOT
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12969