TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Excellent service and Live chat! Pamela was very helpful and very nice to work with. We had a bit of trouble with the screen share function but that was probably due to me not using Windows or macOS. I was using Linux, But we got everything working and she ran me through the rest of fixing my.. Whatever that was. I couldn't have probably finished it without Pamelas help. She was very quick, Polite, Professional, and Resourceful. I've used TurboTax in the past and I'll continue to use it each year! It's simply the easiest way to do my taxes!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was easy and free! TurboTax was easy to use and helped us with the information needed to file, step by step.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Interface Haven’t done my own taxes in a few years but Turbo Tax made it easy to file
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome This was my first time using , it was fast and easy will use again
Date published: 2021-02-22
Rated 5 out of 5 by from so dang simple been using turbo for at least 15 years and it gets simpler all the time. too bad the IRS cant figure out how to simplify the tax system
Date published: 2021-02-22
Rated 5 out of 5 by from Very Good Excellent support from the taxes expert. Great explanations and time offered.
Date published: 2021-02-22
Rated 4 out of 5 by from Simple & easy to use. We purchase Max so we can be prepared for anything.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome Using Turbo Tax is very practical and I look forward to filing my taxes in the future. .
Date published: 2021-02-22
Rated 1 out of 5 by from Critical software bug rejected my 1099-B I invest with Betterment and used the secure transmission to import my 1099-B form. TurboTax informed me that I would need to pay $90 in order to fill out Schedule D. Because Schedule D lists individual sales and some of them have a very small disallowed wash sale loss value (<$1), and TurboTax doesn't recognize decimal point values, these fields were rejected and I was only given an option to print my return and file manually. I finally decided to delete all the records from the automatic import and manually enter the values myself -- which meant that the $90 was a waste of money, which I couldn't even get refunded because it had already been paid. Extremely misleading and unsatisfactory experience.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Great online experience. The program was eased to use.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent service and Live chat! Pamela was very helpful and very nice to work with. We had a bit of trouble with the screen share function but that was probably due to me not using Windows or macOS. I was using Linux, But we got everything working and she ran me through the rest of fixing my.. Whatever that was. I couldn't have probably finished it without Pamelas help. She was very quick, Polite, Professional, and Resourceful. I've used TurboTax in the past and I'll continue to use it each year! It's simply the easiest way to do my taxes!
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was easy and free! TurboTax was easy to use and helped us with the information needed to file, step by step.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy Interface Haven’t done my own taxes in a few years but Turbo Tax made it easy to file
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome This was my first time using , it was fast and easy will use again
Date published: 2021-02-22
Rated 5 out of 5 by from so dang simple been using turbo for at least 15 years and it gets simpler all the time. too bad the IRS cant figure out how to simplify the tax system
Date published: 2021-02-22
Rated 5 out of 5 by from Very Good Excellent support from the taxes expert. Great explanations and time offered.
Date published: 2021-02-22
Rated 4 out of 5 by from Simple & easy to use. We purchase Max so we can be prepared for anything.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Awesome Using Turbo Tax is very practical and I look forward to filing my taxes in the future. .
Date published: 2021-02-22
Rated 1 out of 5 by from Critical software bug rejected my 1099-B I invest with Betterment and used the secure transmission to import my 1099-B form. TurboTax informed me that I would need to pay $90 in order to fill out Schedule D. Because Schedule D lists individual sales and some of them have a very small disallowed wash sale loss value (<$1), and TurboTax doesn't recognize decimal point values, these fields were rejected and I was only given an option to print my return and file manually. I finally decided to delete all the records from the automatic import and manually enter the values myself -- which meant that the $90 was a waste of money, which I couldn't even get refunded because it had already been paid. Extremely misleading and unsatisfactory experience.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Great online experience. The program was eased to use.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12963