TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use TurboTax is very user friendly and will take you step by step through the entire process. I highly recommend using this app it’s quick and easy.
Date published: 2023-01-29
Rated 5 out of 5 by from So Easy Easy, fast, had a question and it was answered quickly.
Date published: 2023-01-29
Rated 5 out of 5 by from Sr. IT Service Delivery Manager; Office/Remote Outstanding lady. great knowledge, very friendly. good
Date published: 2023-01-29
Rated 5 out of 5 by from Fast and Easy! Easy to file, prefilled information really helps and helpful resources.
Date published: 2023-01-29
Rated 5 out of 5 by from I have confidence in TurboTax I like the guidance I get when preparing a return and I think the info boxes give adequate explanations. This is why I use it year after year.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to complete and file. Have been using TurboTax for over 10 years. No problems at all.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbro Tax is so convenient! I always have a great experience using Turbo Tax and I will continue to use this site to complete my taxes! So convenient and easy to use with live experts to help you through it all!
Date published: 2023-01-29
Rated 5 out of 5 by from Review I haven't had any issues filling my taxes with Turbo tax.
Date published: 2023-01-29
Rated 5 out of 5 by from turbox is great i always have a good experience been using Turbox Tax fpr years
Date published: 2023-01-29
Rated 2 out of 5 by from Difficulty in getting adequate help for filing tax I have been using turbo tax for more than 5 years. This year it had significant difficulty in retrieving tax documents automatically (1099NEC, 1099DEV). I also had to pay extra at the end to get the "premier version" just to process these forms. Turbo tax also made significant errors in extrapolating data from the automatically retrieved forms. I had to try to for 3 days to submit my taxes as it said "efile not available". None of the live support could explain to me why this is happening. Live support was very poor as the tax "experts" failed to understand my questions and also did extended time to answer (some times more than 10 minutes) just to reply to a simple question.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1297
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use TurboTax is very user friendly and will take you step by step through the entire process. I highly recommend using this app it’s quick and easy.
Date published: 2023-01-29
Rated 5 out of 5 by from So Easy Easy, fast, had a question and it was answered quickly.
Date published: 2023-01-29
Rated 5 out of 5 by from Sr. IT Service Delivery Manager; Office/Remote Outstanding lady. great knowledge, very friendly. good
Date published: 2023-01-29
Rated 5 out of 5 by from Fast and Easy! Easy to file, prefilled information really helps and helpful resources.
Date published: 2023-01-29
Rated 5 out of 5 by from I have confidence in TurboTax I like the guidance I get when preparing a return and I think the info boxes give adequate explanations. This is why I use it year after year.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to complete and file. Have been using TurboTax for over 10 years. No problems at all.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbro Tax is so convenient! I always have a great experience using Turbo Tax and I will continue to use this site to complete my taxes! So convenient and easy to use with live experts to help you through it all!
Date published: 2023-01-29
Rated 5 out of 5 by from Review I haven't had any issues filling my taxes with Turbo tax.
Date published: 2023-01-29
Rated 5 out of 5 by from turbox is great i always have a good experience been using Turbox Tax fpr years
Date published: 2023-01-29
Rated 2 out of 5 by from Difficulty in getting adequate help for filing tax I have been using turbo tax for more than 5 years. This year it had significant difficulty in retrieving tax documents automatically (1099NEC, 1099DEV). I also had to pay extra at the end to get the "premier version" just to process these forms. Turbo tax also made significant errors in extrapolating data from the automatically retrieved forms. I had to try to for 3 days to submit my taxes as it said "efile not available". None of the live support could explain to me why this is happening. Live support was very poor as the tax "experts" failed to understand my questions and also did extended time to answer (some times more than 10 minutes) just to reply to a simple question.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1297