TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very cool In using the service I experienced a great and easy method to filing my taxes, thankyou.
Date published: 2022-02-27
Rated 4 out of 5 by from Long time user Still easy to use, but fees have seemingly gone up, and they find ways to nickel and dime you at every turn...just enough to make you irritated, but not enough to dissuade me from using it.
Date published: 2022-02-27
Rated 5 out of 5 by from Great help Turbo tax experts were fabulous. Explained to me why my refund/owed money was the way it was.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is so easy to use and the customer service is EXCELLENT!! The representatives are always caring and patient. I have recommended Turbo Tax to all my friends and relatives! Many of them now use Turbo Tax!
Date published: 2022-02-27
Rated 5 out of 5 by from Great! Easy to use! Have used for seveyears now! now! Will use again!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Continue to use.....always very user friendly.....never had a problem
Date published: 2022-02-27
Rated 5 out of 5 by from easy to use for taxes Turbotax makes it easy to use and file your taxes. Gives you guidance throughout and recommendations.
Date published: 2022-02-27
Rated 2 out of 5 by from software difficulties and no help from company We had difficulties with the business software. We chose turbo tax because we use quickbooks and wanted to import our information. After multiple attempts we finally had to input everything manually. We then had filing issues, the program kept saying transmission errors. We called customer service and received no help with the issues. upon investigating the issue online we found out we were not the only people having these issues. Very disappointed in the software and company and will not be using it again
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is excellent I spoke with a live tax expert Latasha she helped me and was very patient with me.
Date published: 2022-02-27
Rated 3 out of 5 by from Software issues Because I used to self-employed TurboTax in previous years it wouldn’t let me change to the regular tax situation now that I’m not self-employed and I was on the phone with tax professional for over an hour trying to figure out how to get it to change never did figure it out how do use a discount code
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12960
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very cool In using the service I experienced a great and easy method to filing my taxes, thankyou.
Date published: 2022-02-27
Rated 4 out of 5 by from Long time user Still easy to use, but fees have seemingly gone up, and they find ways to nickel and dime you at every turn...just enough to make you irritated, but not enough to dissuade me from using it.
Date published: 2022-02-27
Rated 5 out of 5 by from Great help Turbo tax experts were fabulous. Explained to me why my refund/owed money was the way it was.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is so easy to use and the customer service is EXCELLENT!! The representatives are always caring and patient. I have recommended Turbo Tax to all my friends and relatives! Many of them now use Turbo Tax!
Date published: 2022-02-27
Rated 5 out of 5 by from Great! Easy to use! Have used for seveyears now! now! Will use again!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Continue to use.....always very user friendly.....never had a problem
Date published: 2022-02-27
Rated 5 out of 5 by from easy to use for taxes Turbotax makes it easy to use and file your taxes. Gives you guidance throughout and recommendations.
Date published: 2022-02-27
Rated 2 out of 5 by from software difficulties and no help from company We had difficulties with the business software. We chose turbo tax because we use quickbooks and wanted to import our information. After multiple attempts we finally had to input everything manually. We then had filing issues, the program kept saying transmission errors. We called customer service and received no help with the issues. upon investigating the issue online we found out we were not the only people having these issues. Very disappointed in the software and company and will not be using it again
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is excellent I spoke with a live tax expert Latasha she helped me and was very patient with me.
Date published: 2022-02-27
Rated 3 out of 5 by from Software issues Because I used to self-employed TurboTax in previous years it wouldn’t let me change to the regular tax situation now that I’m not self-employed and I was on the phone with tax professional for over an hour trying to figure out how to get it to change never did figure it out how do use a discount code
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 12960