TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Taxes made simple! I love turbo tax because they dumb down taxes and ask simple questions, with a bit of occasional humor. I am lost when there's a tax form infront of me. Thank you Turbotax!
Date published: 2021-02-22
Rated 3 out of 5 by from Frustrating trying to refile Frustrating to refile due to a software update needed by Turbo Tax for Oregon tax filing. HELP couldn't help us with our question about whether we would be charged for this refiling and phone number wouldn't help us. Would have been best if email sent to us explained that refilings like this would not be charged again.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was great! This was my first time filing taxes and turbotax made it so easy!
Date published: 2021-02-22
Rated 3 out of 5 by from it is ok Your online FREE cost me $70 more than we started the process..
Date published: 2021-02-22
Rated 1 out of 5 by from Deceptive Charges I file a simple 1040 tax return--no itemized deductions, no unusual circumstances. Because I made ONE estimated tax payment, I had to purchase the Deluxe version for both Federal AND state. Even though I entered the estimated payment manually, I accept that that's not allowed on the free version, but this didn't apply to my state return, why did I have to pay the Deluxe fee for it also? I felt very trapped in to purchasing a service that I did not need.
Date published: 2021-02-22
Rated 2 out of 5 by from Glitch In general, Turbo Tax is excellent. I have used it over the last 20 years. This year, for some reason, when it was time to review the federal and state taxes, the program asked me again for the W-2 and some 1099 INT forms. When I reentered them, the program doubled my income! I had to go back again to delete them. This happened twice.
Date published: 2021-02-22
Rated 3 out of 5 by from I usually really enjoy it, but a little less this When I first started using Turbo Tax, I was given the option of using the prepaid Visa and chose to do so. It has been super easy to use, and the stimulus payments were near instantaneous. The Credit Karma business added to the end of this return was definitely not well planned, as it lacked the most basic explanation of what using Credit Karma entailed.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome awesome adhf pef;dngvaeolfhvnp zear jvn alrwfnhvaesjln vzjl eodf
Date published: 2021-02-22
Rated 5 out of 5 by from I will always file with TurboTax from now on Was the easiest and most helpful thing I have done. Easy to do.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbotax Turbo tax has a lot of information/resources available and is set up to guide you through the tax filing process seamlessly.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made simple! I love turbo tax because they dumb down taxes and ask simple questions, with a bit of occasional humor. I am lost when there's a tax form infront of me. Thank you Turbotax!
Date published: 2021-02-22
Rated 3 out of 5 by from Frustrating trying to refile Frustrating to refile due to a software update needed by Turbo Tax for Oregon tax filing. HELP couldn't help us with our question about whether we would be charged for this refiling and phone number wouldn't help us. Would have been best if email sent to us explained that refilings like this would not be charged again.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax was great! This was my first time filing taxes and turbotax made it so easy!
Date published: 2021-02-22
Rated 3 out of 5 by from it is ok Your online FREE cost me $70 more than we started the process..
Date published: 2021-02-22
Rated 1 out of 5 by from Deceptive Charges I file a simple 1040 tax return--no itemized deductions, no unusual circumstances. Because I made ONE estimated tax payment, I had to purchase the Deluxe version for both Federal AND state. Even though I entered the estimated payment manually, I accept that that's not allowed on the free version, but this didn't apply to my state return, why did I have to pay the Deluxe fee for it also? I felt very trapped in to purchasing a service that I did not need.
Date published: 2021-02-22
Rated 2 out of 5 by from Glitch In general, Turbo Tax is excellent. I have used it over the last 20 years. This year, for some reason, when it was time to review the federal and state taxes, the program asked me again for the W-2 and some 1099 INT forms. When I reentered them, the program doubled my income! I had to go back again to delete them. This happened twice.
Date published: 2021-02-22
Rated 3 out of 5 by from I usually really enjoy it, but a little less this When I first started using Turbo Tax, I was given the option of using the prepaid Visa and chose to do so. It has been super easy to use, and the stimulus payments were near instantaneous. The Credit Karma business added to the end of this return was definitely not well planned, as it lacked the most basic explanation of what using Credit Karma entailed.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome awesome adhf pef;dngvaeolfhvnp zear jvn alrwfnhvaesjln vzjl eodf
Date published: 2021-02-22
Rated 5 out of 5 by from I will always file with TurboTax from now on Was the easiest and most helpful thing I have done. Easy to do.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbotax Turbo tax has a lot of information/resources available and is set up to guide you through the tax filing process seamlessly.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12958