TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very Impressed I was very impressed and very pleased with my experience with filing today. I have always had good experiences filing using Turbo Tax, it makes filing a lot quicker and far more painless to handle than a lot of places. I will be recommending Turbo Tax to everyone I know. Thank you for making a very useful method of filing taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from ERIC M. saved my day!!!!! I've used Turbo Tax for almost 10 years! I thought about using H&R Block and uploaded my info to their system and they couldn't even upload my personal information correctly....duplicates in some places and missed info elsewhere?!?! So, I switched back to Turbo Tax right away. In a world with little to ZERO customer service, Eric M. with Turbo Tax was wonderful once I finally was able to speak with a live person (him, personally). Turbo Tax kept trying to get me to upgrade and the program somehow created and transferred an unnecessary document to my Tax Return. I sent a request to have someone call me back (21 minutes was a long time to wait for the call back). HOWEVER, due to Eric's awesome attention and skill, I felt very confident with my Tax Return results and he stayed on the line with me until my taxes were complete, checked and submitted! THANKS, Eric M.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome and painless Started using Turbo Tax last year and enjoyed the ease of it all!
Date published: 2021-02-22
Rated 5 out of 5 by from Love the simplicity! This is the first year I haven’t went to a Jackson Hewitt or H&R Block . Finally had the confidence to do it myself and turbo Tax has made it such an easy process. Just sitting thinking to myself why hadn’t I tried this before ? Lol . Highly recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME Turbo Tax was easy to use however I needed help from one of its reps which was named Kim. She was awesome in helping me to file part year residency state returns. She was very pleasant and patient. GREAT JOB KIM!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from I enjoy the speed and ease of filing my taxes. I have used this form of filing my taxes for several years. I just hate that I end up paying when it says free. Not sure about that. Otherwise it is simple and quick.
Date published: 2021-02-22
Rated 4 out of 5 by from Great! Filed through here twice now and it is so easy and helpful
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is awesome Easy to access love turbo tax been using turbo tax for years great service
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use for anyone love it turbo tax helps with any questions you might have and helps with all your tax needs
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax 2020 Was A Taxing Year for Everyone Turbo Tax had some issues this year with false flags encountered during the process. One issue was the false identification of Form 7202, Credits for Sick Leave and Family Leave for Certain Self-Employed Individuals that was marked as incomplete requiring the tax return to be submitted by paper only. I conducted research and determined this form was an error encountered by many other users and was able to delete the unnecessary form. The second issue was a false flag that stated a corrected W2, called W2-C would need to be generated by my employer for improper amounts for withholding of social security taxes when no such correction was required. These two significant errors resulted in me giving a lower grade this year for this service.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12957
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Impressed I was very impressed and very pleased with my experience with filing today. I have always had good experiences filing using Turbo Tax, it makes filing a lot quicker and far more painless to handle than a lot of places. I will be recommending Turbo Tax to everyone I know. Thank you for making a very useful method of filing taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from ERIC M. saved my day!!!!! I've used Turbo Tax for almost 10 years! I thought about using H&R Block and uploaded my info to their system and they couldn't even upload my personal information correctly....duplicates in some places and missed info elsewhere?!?! So, I switched back to Turbo Tax right away. In a world with little to ZERO customer service, Eric M. with Turbo Tax was wonderful once I finally was able to speak with a live person (him, personally). Turbo Tax kept trying to get me to upgrade and the program somehow created and transferred an unnecessary document to my Tax Return. I sent a request to have someone call me back (21 minutes was a long time to wait for the call back). HOWEVER, due to Eric's awesome attention and skill, I felt very confident with my Tax Return results and he stayed on the line with me until my taxes were complete, checked and submitted! THANKS, Eric M.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome and painless Started using Turbo Tax last year and enjoyed the ease of it all!
Date published: 2021-02-22
Rated 5 out of 5 by from Love the simplicity! This is the first year I haven’t went to a Jackson Hewitt or H&R Block . Finally had the confidence to do it myself and turbo Tax has made it such an easy process. Just sitting thinking to myself why hadn’t I tried this before ? Lol . Highly recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is AWESOME Turbo Tax was easy to use however I needed help from one of its reps which was named Kim. She was awesome in helping me to file part year residency state returns. She was very pleasant and patient. GREAT JOB KIM!!!!!
Date published: 2021-02-22
Rated 5 out of 5 by from I enjoy the speed and ease of filing my taxes. I have used this form of filing my taxes for several years. I just hate that I end up paying when it says free. Not sure about that. Otherwise it is simple and quick.
Date published: 2021-02-22
Rated 4 out of 5 by from Great! Filed through here twice now and it is so easy and helpful
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo is awesome Easy to access love turbo tax been using turbo tax for years great service
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use for anyone love it turbo tax helps with any questions you might have and helps with all your tax needs
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax 2020 Was A Taxing Year for Everyone Turbo Tax had some issues this year with false flags encountered during the process. One issue was the false identification of Form 7202, Credits for Sick Leave and Family Leave for Certain Self-Employed Individuals that was marked as incomplete requiring the tax return to be submitted by paper only. I conducted research and determined this form was an error encountered by many other users and was able to delete the unnecessary form. The second issue was a false flag that stated a corrected W2, called W2-C would need to be generated by my employer for improper amounts for withholding of social security taxes when no such correction was required. These two significant errors resulted in me giving a lower grade this year for this service.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12957