TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Does the job I love the software; works great, easy to use, and the e-file option is terrific. Only thing keeping it from 5 stars: add on prices seem slightly exorbitant. I got Premier on Amazon on sale for ~$50. Granted, this was a sale price, but an extra state was an additional $40; 80% of the original price for a 2nd state seems a bit unfair, plus separate charges to e-file in each state, totaling an additional $40. A total of $80 just to complete my state taxes, about 100% of the total cost of the entire Premier software package at list cost. My taxes are not particularly complicated; I have one employer and one income source; I just simply happen to live right on a state border, so this makes me feel a bit a victim of circumstance.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome Awesome and easy. they asked easy questions and did all the thinking
Date published: 2021-02-15
Rated 5 out of 5 by from Easy Peasy Love how Turbotax covers all the bases and incorporates a good review process
Date published: 2021-02-15
Rated 5 out of 5 by from Love TurboTax The lady that helped me was very helpful and fixed my problems !
Date published: 2021-02-15
Rated 4 out of 5 by from Loyal user Appreciate the general ease of using Turbo Tax each year. Would have rated 5 stars, however, the charitable tax portion was hard to go back to fix not understanding that one can file charitable cash donations even though one is taking the standard deduction. I'm still not certain I completed this correctly.
Date published: 2021-02-15
Rated 5 out of 5 by from Simple, Clear and Effective From beginning to end and everything in between, Turbo Tax has streamlined tax preparation at its finest.
Date published: 2021-02-15
Rated 1 out of 5 by from I will never use you again I have tried several times to get help and I am not getting it. I paid for the max yet I keep getting people on the phone who know know less than I do. I asked her if she is actually a CPA answer was no
Date published: 2021-02-15
Rated 5 out of 5 by from Easy As Ever So quick and easy every single year. Not the cheapest method, but the most reliable with the greatest peace of mind. I especially like the MAX add-on for added peace of mind.
Date published: 2021-02-15
Rated 5 out of 5 by from verygood ihad a terrible time getting into my account but once I did it was great
Date published: 2021-02-15
Rated 5 out of 5 by from super easy to use I had used a different service last year but i found that your site had a better service in a no cost filing as I have very few deductions I also found it very easy to navigate your forms thank you for helping those of us on a fixed income
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12956
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Does the job I love the software; works great, easy to use, and the e-file option is terrific. Only thing keeping it from 5 stars: add on prices seem slightly exorbitant. I got Premier on Amazon on sale for ~$50. Granted, this was a sale price, but an extra state was an additional $40; 80% of the original price for a 2nd state seems a bit unfair, plus separate charges to e-file in each state, totaling an additional $40. A total of $80 just to complete my state taxes, about 100% of the total cost of the entire Premier software package at list cost. My taxes are not particularly complicated; I have one employer and one income source; I just simply happen to live right on a state border, so this makes me feel a bit a victim of circumstance.
Date published: 2021-02-15
Rated 5 out of 5 by from Awesome Awesome and easy. they asked easy questions and did all the thinking
Date published: 2021-02-15
Rated 5 out of 5 by from Easy Peasy Love how Turbotax covers all the bases and incorporates a good review process
Date published: 2021-02-15
Rated 5 out of 5 by from Love TurboTax The lady that helped me was very helpful and fixed my problems !
Date published: 2021-02-15
Rated 4 out of 5 by from Loyal user Appreciate the general ease of using Turbo Tax each year. Would have rated 5 stars, however, the charitable tax portion was hard to go back to fix not understanding that one can file charitable cash donations even though one is taking the standard deduction. I'm still not certain I completed this correctly.
Date published: 2021-02-15
Rated 5 out of 5 by from Simple, Clear and Effective From beginning to end and everything in between, Turbo Tax has streamlined tax preparation at its finest.
Date published: 2021-02-15
Rated 1 out of 5 by from I will never use you again I have tried several times to get help and I am not getting it. I paid for the max yet I keep getting people on the phone who know know less than I do. I asked her if she is actually a CPA answer was no
Date published: 2021-02-15
Rated 5 out of 5 by from Easy As Ever So quick and easy every single year. Not the cheapest method, but the most reliable with the greatest peace of mind. I especially like the MAX add-on for added peace of mind.
Date published: 2021-02-15
Rated 5 out of 5 by from verygood ihad a terrible time getting into my account but once I did it was great
Date published: 2021-02-15
Rated 5 out of 5 by from super easy to use I had used a different service last year but i found that your site had a better service in a no cost filing as I have very few deductions I also found it very easy to navigate your forms thank you for helping those of us on a fixed income
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12956