TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Made filing taxes per comprehensive and efficient! My expert was quick, efficient, and was able to accommodate my schedule. It was so easy and convenient!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is great and easy 1st time filing my own taxes with turbo tax and it was a seamless experience.
Date published: 2023-02-16
Rated 5 out of 5 by from Love turbo tax! Always easy to use and helpful every time! I recommend them to everyone
Date published: 2023-02-16
Rated 1 out of 5 by from TurboTax is Turbo bad Why charge a fee for taking what's owed out of my return? That's an insanely horrid practice, so calm down with those nonsensical miserly policies Mr. Krabs. Just take your silly extra $39 profit that you call a "fee".
Date published: 2023-02-16
Rated 3 out of 5 by from Clear UI/Support, Pricing Could Still Improve Pros - I really enjoyed the Live Support I received from Miranda, and with my employment status changing it was really nice to have someone answer my questions quickly with little wait time. The UI is still a great product and really simple/streamlined to make filing taxes easy. Con - the price for the service always feels like a soft jab at the member, and I find it frustrating that you'd reduce the price discount to file on 2/13/23 right before the 2/15 IRS guidelines to wait for tax documentation. I find it primarily annoying because I was waiting for 1099 documents to be furnished by my institution, which ended up not applying to my financial situation or require further action, so my frustration lies with both my financial institution and turbo tax's pricing increase occurring 2-days ago.
Date published: 2023-02-16
Rated 1 out of 5 by from Sucks this year The 2021 turbo tax experience was very disappointing. Doing taxes was NOT a piece of cake this year.
Date published: 2023-02-16
Rated 5 out of 5 by from Easiest way to file your taxes I was able to complete my tax returns in record time. I feel confident in the accuracy using TurboTax.
Date published: 2023-02-16
Rated 5 out of 5 by from Service is top notch! Robin and Antoine were great quick and effecient They were very knowledagble.
Date published: 2023-02-16
Rated 2 out of 5 by from Not liking the prices I paid the $ 126.00 and then you turn around and tell me I still need to pay the state of North Carolina, I paid all of them with my credit card, why am I paying again?
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo taxes Agents Mrs Pia was a great help and resolved the issue i was having.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12952
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made filing taxes per comprehensive and efficient! My expert was quick, efficient, and was able to accommodate my schedule. It was so easy and convenient!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is great and easy 1st time filing my own taxes with turbo tax and it was a seamless experience.
Date published: 2023-02-16
Rated 5 out of 5 by from Love turbo tax! Always easy to use and helpful every time! I recommend them to everyone
Date published: 2023-02-16
Rated 1 out of 5 by from TurboTax is Turbo bad Why charge a fee for taking what's owed out of my return? That's an insanely horrid practice, so calm down with those nonsensical miserly policies Mr. Krabs. Just take your silly extra $39 profit that you call a "fee".
Date published: 2023-02-16
Rated 3 out of 5 by from Clear UI/Support, Pricing Could Still Improve Pros - I really enjoyed the Live Support I received from Miranda, and with my employment status changing it was really nice to have someone answer my questions quickly with little wait time. The UI is still a great product and really simple/streamlined to make filing taxes easy. Con - the price for the service always feels like a soft jab at the member, and I find it frustrating that you'd reduce the price discount to file on 2/13/23 right before the 2/15 IRS guidelines to wait for tax documentation. I find it primarily annoying because I was waiting for 1099 documents to be furnished by my institution, which ended up not applying to my financial situation or require further action, so my frustration lies with both my financial institution and turbo tax's pricing increase occurring 2-days ago.
Date published: 2023-02-16
Rated 1 out of 5 by from Sucks this year The 2021 turbo tax experience was very disappointing. Doing taxes was NOT a piece of cake this year.
Date published: 2023-02-16
Rated 5 out of 5 by from Easiest way to file your taxes I was able to complete my tax returns in record time. I feel confident in the accuracy using TurboTax.
Date published: 2023-02-16
Rated 5 out of 5 by from Service is top notch! Robin and Antoine were great quick and effecient They were very knowledagble.
Date published: 2023-02-16
Rated 2 out of 5 by from Not liking the prices I paid the $ 126.00 and then you turn around and tell me I still need to pay the state of North Carolina, I paid all of them with my credit card, why am I paying again?
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo taxes Agents Mrs Pia was a great help and resolved the issue i was having.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12952