TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JAZZMEAN71 from
GREAT GREAT GREAT
TurboTax is a user-friendly tax preparation software program. TurboTax walks you through your state and federal taxes with clear prompts, letting you pay, file and receive returns immediately. TurboTax subtracts its fees from your federal refund with your permission. TurboTax also guarantees to cover any IRS or state debt resulting from a calculation error.
Date published: 2022-02-28
Rated 5 out of 5 by
Housedj79 from
Turbo Tax makes life easy during tax time
I have used TurboTax for years now. I have not once had an issue and it makes life easy during tax time. No appointments to schedule, just log in and enter tax information and it’s done!
Date published: 2022-02-28
Rated 5 out of 5 by
Reigdon from
Really Good Stuff!
I've been using TurboTax for years now, it's so easy to use and everything I need to do my taxes is in one place. I enter all my info and even efile my Fed and state taxes from the same application. The double check reviews are a nice feature to ensure I'm not missing anything or made any errors. The updates on filing are also a big plus - getting confirmation from the IRS and state that my forms have been received and accepted is a huge peace of mind.
Date published: 2022-02-28
Rated 5 out of 5 by
wizard527 from
turbo tax is awesome
it was easy and helpful did not need to use a agent
Date published: 2022-02-28
Rated 5 out of 5 by
Pete4576 from
Great job by Eli at Turbotax.Intuit
Eli was personable & professional. I had an issue that the previous Turbotax.Intuit caller could not resolve. Eli listened to my problem & my request. We worked down to the Social Security worksheet and Eli quickly told me to change one number which resolved the last and worst (because the issue was none taxable and because the worksheet was challenging without correcting suggestions) issue. But Eli came to my rescue! Great job Eli. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by
mega34678 from
great as always
I had to use the online Chat and she was GREAT !! without her help I could not have filed
Date published: 2022-02-28
Rated 5 out of 5 by
wap55 from
great
Very easy to use. long time user. I recommend this product,
Date published: 2022-02-28
Rated 5 out of 5 by
Izzy5793 from
Very helpful service
Lovely tone of the specialist's voice guided me through the process
Date published: 2022-02-28
Rated 5 out of 5 by
SSG Chris from
2021 Review
It is easy as can be, especially with a simple return. There is no second guessing, just do what it says and you are golden.
Date published: 2022-02-28
Rated 2 out of 5 by
ina68 from
HR Block is easier and much cheaper
Help center never answered my questions. Live chat somewhat better
All TurboTax® Offerings Reviews - Page 12950
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JAZZMEAN71 from
GREAT GREAT GREAT
TurboTax is a user-friendly tax preparation software program. TurboTax walks you through your state and federal taxes with clear prompts, letting you pay, file and receive returns immediately. TurboTax subtracts its fees from your federal refund with your permission. TurboTax also guarantees to cover any IRS or state debt resulting from a calculation error.
Date published: 2022-02-28
Rated 5 out of 5 by
Housedj79 from
Turbo Tax makes life easy during tax time
I have used TurboTax for years now. I have not once had an issue and it makes life easy during tax time. No appointments to schedule, just log in and enter tax information and it’s done!
Date published: 2022-02-28
Rated 5 out of 5 by
Reigdon from
Really Good Stuff!
I've been using TurboTax for years now, it's so easy to use and everything I need to do my taxes is in one place. I enter all my info and even efile my Fed and state taxes from the same application. The double check reviews are a nice feature to ensure I'm not missing anything or made any errors. The updates on filing are also a big plus - getting confirmation from the IRS and state that my forms have been received and accepted is a huge peace of mind.
Date published: 2022-02-28
Rated 5 out of 5 by
wizard527 from
turbo tax is awesome
it was easy and helpful did not need to use a agent
Date published: 2022-02-28
Rated 5 out of 5 by
Pete4576 from
Great job by Eli at Turbotax.Intuit
Eli was personable & professional. I had an issue that the previous Turbotax.Intuit caller could not resolve. Eli listened to my problem & my request. We worked down to the Social Security worksheet and Eli quickly told me to change one number which resolved the last and worst (because the issue was none taxable and because the worksheet was challenging without correcting suggestions) issue. But Eli came to my rescue! Great job Eli. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by
mega34678 from
great as always
I had to use the online Chat and she was GREAT !! without her help I could not have filed
Date published: 2022-02-28
Rated 5 out of 5 by
wap55 from
great
Very easy to use. long time user. I recommend this product,
Date published: 2022-02-28
Rated 5 out of 5 by
Izzy5793 from
Very helpful service
Lovely tone of the specialist's voice guided me through the process
Date published: 2022-02-28
Rated 5 out of 5 by
SSG Chris from
2021 Review
It is easy as can be, especially with a simple return. There is no second guessing, just do what it says and you are golden.
Date published: 2022-02-28
Rated 2 out of 5 by
ina68 from
HR Block is easier and much cheaper
Help center never answered my questions. Live chat somewhat better
All TurboTax® Offerings Reviews - Page 12950
Date published: 2022-02-28