TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from GREAT GREAT GREAT TurboTax is a user-friendly tax preparation software program. TurboTax walks you through your state and federal taxes with clear prompts, letting you pay, file and receive returns immediately. TurboTax subtracts its fees from your federal refund with your permission. TurboTax also guarantees to cover any IRS or state debt resulting from a calculation error.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes life easy during tax time I have used TurboTax for years now. I have not once had an issue and it makes life easy during tax time. No appointments to schedule, just log in and enter tax information and it’s done!
Date published: 2022-02-28
Rated 5 out of 5 by from Really Good Stuff! I've been using TurboTax for years now, it's so easy to use and everything I need to do my taxes is in one place. I enter all my info and even efile my Fed and state taxes from the same application. The double check reviews are a nice feature to ensure I'm not missing anything or made any errors. The updates on filing are also a big plus - getting confirmation from the IRS and state that my forms have been received and accepted is a huge peace of mind.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome it was easy and helpful did not need to use a agent
Date published: 2022-02-28
Rated 5 out of 5 by from Great job by Eli at Turbotax.Intuit Eli was personable & professional. I had an issue that the previous Turbotax.Intuit caller could not resolve. Eli listened to my problem & my request. We worked down to the Social Security worksheet and Eli quickly told me to change one number which resolved the last and worst (because the issue was none taxable and because the worksheet was challenging without correcting suggestions) issue. But Eli came to my rescue! Great job Eli. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by from great as always I had to use the online Chat and she was GREAT !! without her help I could not have filed
Date published: 2022-02-28
Rated 5 out of 5 by from great Very easy to use. long time user. I recommend this product,
Date published: 2022-02-28
Rated 5 out of 5 by from Very helpful service Lovely tone of the specialist's voice guided me through the process
Date published: 2022-02-28
Rated 5 out of 5 by from 2021 Review It is easy as can be, especially with a simple return. There is no second guessing, just do what it says and you are golden.
Date published: 2022-02-28
Rated 2 out of 5 by from HR Block is easier and much cheaper Help center never answered my questions. Live chat somewhat better
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12950
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT GREAT GREAT TurboTax is a user-friendly tax preparation software program. TurboTax walks you through your state and federal taxes with clear prompts, letting you pay, file and receive returns immediately. TurboTax subtracts its fees from your federal refund with your permission. TurboTax also guarantees to cover any IRS or state debt resulting from a calculation error.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes life easy during tax time I have used TurboTax for years now. I have not once had an issue and it makes life easy during tax time. No appointments to schedule, just log in and enter tax information and it’s done!
Date published: 2022-02-28
Rated 5 out of 5 by from Really Good Stuff! I've been using TurboTax for years now, it's so easy to use and everything I need to do my taxes is in one place. I enter all my info and even efile my Fed and state taxes from the same application. The double check reviews are a nice feature to ensure I'm not missing anything or made any errors. The updates on filing are also a big plus - getting confirmation from the IRS and state that my forms have been received and accepted is a huge peace of mind.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome it was easy and helpful did not need to use a agent
Date published: 2022-02-28
Rated 5 out of 5 by from Great job by Eli at Turbotax.Intuit Eli was personable & professional. I had an issue that the previous Turbotax.Intuit caller could not resolve. Eli listened to my problem & my request. We worked down to the Social Security worksheet and Eli quickly told me to change one number which resolved the last and worst (because the issue was none taxable and because the worksheet was challenging without correcting suggestions) issue. But Eli came to my rescue! Great job Eli. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by from great as always I had to use the online Chat and she was GREAT !! without her help I could not have filed
Date published: 2022-02-28
Rated 5 out of 5 by from great Very easy to use. long time user. I recommend this product,
Date published: 2022-02-28
Rated 5 out of 5 by from Very helpful service Lovely tone of the specialist's voice guided me through the process
Date published: 2022-02-28
Rated 5 out of 5 by from 2021 Review It is easy as can be, especially with a simple return. There is no second guessing, just do what it says and you are golden.
Date published: 2022-02-28
Rated 2 out of 5 by from HR Block is easier and much cheaper Help center never answered my questions. Live chat somewhat better
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12950