TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Buyer Beware Every year before this I've never had a problem. But this year I had a problem when I went to work on my Hawaii State Taxes.... somehow tt got confused and corrupted my 2020 tt. Luckily I'd saved all my paper copies so I could re input my data.
Date published: 2021-02-16
Rated 5 out of 5 by from VERY EASY TO FOLLOW IT WAS A GOOD EXPERIENCE AND EASY TO FOLLOW INSTRUCTIONS
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax IS Awesome! I have been using TurboTax for years! It is great to have my information copied from my previous submission to the current one!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Awesome We have filed with Turbo Tax for the last several years and have found it easy. The format is simple and easy to follow I love being able to go back and review or Turbo Tax looking over or reviewing for extra deductions we may have missed or forgotten
Date published: 2021-02-16
Rated 5 out of 5 by from great Turbo Tax I Loved the way that this system is so easy to use. And it allows me to enter my information with ease.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbotax is Great! This was one of the easiest tax preparations I have encountered so far! I did have an issue not being able to submit and read online that others were having the same issue. All I did was delete my state returns and I had to redo them. All the information was copied over from the Federal and it worked! They helped me get more return than my regular tax preparer. Highly recommend and will definitely be using this again!
Date published: 2021-02-16
Rated 5 out of 5 by from TT 2021 Easy to follow instructions. Tells you when you can skip a step because based on your info you "Don't Qualify" for that exemption.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Very straightforward and easy to follow. I was impressed by the step process and format.
Date published: 2021-02-16
Rated 4 out of 5 by from It was ok I didnt feel like the live chat was much help and it didnt really answer my questions but i feel like it gave me an idea of what i needed to do.
Date published: 2021-02-16
Rated 3 out of 5 by from Need to upgrade software Software is not up to date with current events. Employee was most helpful with resolution with troubleshooting through the problem though!!!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12945
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Buyer Beware Every year before this I've never had a problem. But this year I had a problem when I went to work on my Hawaii State Taxes.... somehow tt got confused and corrupted my 2020 tt. Luckily I'd saved all my paper copies so I could re input my data.
Date published: 2021-02-16
Rated 5 out of 5 by from VERY EASY TO FOLLOW IT WAS A GOOD EXPERIENCE AND EASY TO FOLLOW INSTRUCTIONS
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax IS Awesome! I have been using TurboTax for years! It is great to have my information copied from my previous submission to the current one!
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is Awesome We have filed with Turbo Tax for the last several years and have found it easy. The format is simple and easy to follow I love being able to go back and review or Turbo Tax looking over or reviewing for extra deductions we may have missed or forgotten
Date published: 2021-02-16
Rated 5 out of 5 by from great Turbo Tax I Loved the way that this system is so easy to use. And it allows me to enter my information with ease.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbotax is Great! This was one of the easiest tax preparations I have encountered so far! I did have an issue not being able to submit and read online that others were having the same issue. All I did was delete my state returns and I had to redo them. All the information was copied over from the Federal and it worked! They helped me get more return than my regular tax preparer. Highly recommend and will definitely be using this again!
Date published: 2021-02-16
Rated 5 out of 5 by from TT 2021 Easy to follow instructions. Tells you when you can skip a step because based on your info you "Don't Qualify" for that exemption.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Very straightforward and easy to follow. I was impressed by the step process and format.
Date published: 2021-02-16
Rated 4 out of 5 by from It was ok I didnt feel like the live chat was much help and it didnt really answer my questions but i feel like it gave me an idea of what i needed to do.
Date published: 2021-02-16
Rated 3 out of 5 by from Need to upgrade software Software is not up to date with current events. Employee was most helpful with resolution with troubleshooting through the problem though!!!
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12945