TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Amazing Help I needed help with amending my 2022 taxes and I got on the phone with Atilola! She was amazing! Quick and easy process to fix as well, I am still new to filing taxes but Turbo Tax and their great staff make it easy!
Date published: 2023-02-16
Rated 1 out of 5 by from I probably won't use Turbo Tax premier again Last year my tax return was simple, done on my own time, and I was able to response and provide documentation at my own convenience. This year, my tax return was on my tax provider's schedule, I had to meet with him during business hours three days in a row, causing me to be late for work each day. When I first met my expert, he informed me he only had 1 hour before he got off work, and my return would take 2 hours. This caused me to have to call in late for work the next two days in order to make time to meet with him. The commercials said be ready to not do your taxes. I felt like I did more work this year than last year. I plan to use the services again next year as well, because I can't make a judgement off of one bad experience when the first was great, however, if next year is similar to this year, I will not be using the service in the future.
Date published: 2023-02-16
Rated 5 out of 5 by from GREAT and EASY FANTASTIC. Great Experience. easy to use and walks you through all the steps
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax and fast and easy! Fast and easy to use. Customer service is great Def recommend
Date published: 2023-02-16
Rated 4 out of 5 by from turbo tax easy to use Took a minute to fill in information. However, the software is thorough and easy to use. Saved money on HR Block.
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is the bomb Simple and easy to do I would recommend it to all of my friends and family
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax is a great product The only negative is for the third year in a row - I have only been able to import 1 W2. I have never been able to do 2 of them. I dont see this as a limitation anywhere and both of our companies have the download capability. So I always have to enter 1 of them manually. Other than that, this is a great product and I have bought for more than 10 years
Date published: 2023-02-16
Rated 5 out of 5 by from Was very easy Well always worried about fraud and TurboTax was painless and easy to operate
Date published: 2023-02-16
Rated 3 out of 5 by from filed it was easy to use i would recommend you to use it if you want to pay for it.
Date published: 2023-02-16
Rated 2 out of 5 by from Very expensive Maybe if TurboTax didn't spend so much on SuperBowl ads, they could charge a more reasonable price for their product.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Help I needed help with amending my 2022 taxes and I got on the phone with Atilola! She was amazing! Quick and easy process to fix as well, I am still new to filing taxes but Turbo Tax and their great staff make it easy!
Date published: 2023-02-16
Rated 1 out of 5 by from I probably won't use Turbo Tax premier again Last year my tax return was simple, done on my own time, and I was able to response and provide documentation at my own convenience. This year, my tax return was on my tax provider's schedule, I had to meet with him during business hours three days in a row, causing me to be late for work each day. When I first met my expert, he informed me he only had 1 hour before he got off work, and my return would take 2 hours. This caused me to have to call in late for work the next two days in order to make time to meet with him. The commercials said be ready to not do your taxes. I felt like I did more work this year than last year. I plan to use the services again next year as well, because I can't make a judgement off of one bad experience when the first was great, however, if next year is similar to this year, I will not be using the service in the future.
Date published: 2023-02-16
Rated 5 out of 5 by from GREAT and EASY FANTASTIC. Great Experience. easy to use and walks you through all the steps
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax and fast and easy! Fast and easy to use. Customer service is great Def recommend
Date published: 2023-02-16
Rated 4 out of 5 by from turbo tax easy to use Took a minute to fill in information. However, the software is thorough and easy to use. Saved money on HR Block.
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is the bomb Simple and easy to do I would recommend it to all of my friends and family
Date published: 2023-02-16
Rated 5 out of 5 by from Turbotax is a great product The only negative is for the third year in a row - I have only been able to import 1 W2. I have never been able to do 2 of them. I dont see this as a limitation anywhere and both of our companies have the download capability. So I always have to enter 1 of them manually. Other than that, this is a great product and I have bought for more than 10 years
Date published: 2023-02-16
Rated 5 out of 5 by from Was very easy Well always worried about fraud and TurboTax was painless and easy to operate
Date published: 2023-02-16
Rated 3 out of 5 by from filed it was easy to use i would recommend you to use it if you want to pay for it.
Date published: 2023-02-16
Rated 2 out of 5 by from Very expensive Maybe if TurboTax didn't spend so much on SuperBowl ads, they could charge a more reasonable price for their product.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12942