TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from It is Great! It was very helpful. The lie chat was wonderful and the lady helping my went slow so I could figure it out!
Date published: 2021-02-22
Rated 1 out of 5 by from No city tax forms included or filed No city tax forms prepared or even suggested...city taxes not filed no help
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is very simple and easy. Explained everything well.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax was great I had a great experience using TurboTax I will recommend this to anyone is very easy and very helpful and it's not time consuming
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax New Notifications Once I completed the tax return, I received a notification that the IRS could reject and you might need to complete an amended return due to Form 1095-A and Form W-2C - Social Security (SS) respectively. Neither of them apply to my spouse nor I so I am not sure why send that notification. My salary was high in which I met the SS max for the year and my spouse pay stubs reflected the right SS amount.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is very convenient and easy to use It is easy for straightforward tax calculation and comes with great integration with brokerages and banks. The support is also excellent and very helpful. Highly recommend it. I've been doing my taxes with them for the 3rd year and I'm very satisfied.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is definitely user friendly and reliable I have been using Turbo Tax for years and is my go-to product for filing taxes. It is user-friendly, make it easy and quick to file. I haven't had major issues with them and it seems like every year they are adding new things like easy access to tax experts and able to search and ask questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Site, Easy to Use Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use. Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by from super convenient had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12942
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It is Great! It was very helpful. The lie chat was wonderful and the lady helping my went slow so I could figure it out!
Date published: 2021-02-22
Rated 1 out of 5 by from No city tax forms included or filed No city tax forms prepared or even suggested...city taxes not filed no help
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is very simple and easy. Explained everything well.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax was great I had a great experience using TurboTax I will recommend this to anyone is very easy and very helpful and it's not time consuming
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax New Notifications Once I completed the tax return, I received a notification that the IRS could reject and you might need to complete an amended return due to Form 1095-A and Form W-2C - Social Security (SS) respectively. Neither of them apply to my spouse nor I so I am not sure why send that notification. My salary was high in which I met the SS max for the year and my spouse pay stubs reflected the right SS amount.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is very convenient and easy to use It is easy for straightforward tax calculation and comes with great integration with brokerages and banks. The support is also excellent and very helpful. Highly recommend it. I've been doing my taxes with them for the 3rd year and I'm very satisfied.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is definitely user friendly and reliable I have been using Turbo Tax for years and is my go-to product for filing taxes. It is user-friendly, make it easy and quick to file. I haven't had major issues with them and it seems like every year they are adding new things like easy access to tax experts and able to search and ask questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Site, Easy to Use Site is Very User-Friendly. Questions are simple and to the point, some information can be automatically updated with document numbers. I used the 24/7 live help at 10:37 pm and got a call back within 15 minutes and was a big help with the screen share.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use. Turbo Tax is easy and straight forward. It's easy to search for answers to popular tax questions. The live help actually calls you and helps answer your questions.
Date published: 2021-02-22
Rated 5 out of 5 by from super convenient had never filed before and this was honestly as easy as filling out a google form. will continue to use
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12942