TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Reliable and accurate It's nice that they didn't penalize those with 1099-G Forms this year. However, they are not up to speed with IRS Form 8915-E for those who had to take Retirement distributions due to COVID job loss. They recommend not filing the form.
Date published: 2021-02-22
Rated 4 out of 5 by from A big help most of the time. Taxes seemed more complicated than past years.(maybe its my age and a different computer,
Date published: 2021-02-22
Rated 5 out of 5 by from Leslie was fabulous Without Leslie i would have not been able to do it, man!
Date published: 2021-02-22
Rated 3 out of 5 by from New Format not user-friendly harder to navigate through programs than previous years.
Date published: 2021-02-22
Rated 5 out of 5 by from BEST DIY WAY TO FILE YOUR TAXES I've been using it for years and it has improved every year with the change of the tax codes. It gives you more information on how to get more back and not owe the IRS.
Date published: 2021-02-22
Rated 1 out of 5 by from Tried to charge me $40 to get a refund deposited. Tried to slip in a $40 charge right at the end or prep to get the refund deposited into my account electronically. Took a few different tries using the back button to find the spot to get rid of the charge. That was ridiculous.
Date published: 2021-02-22
Rated 3 out of 5 by from It took me all day to do my taxes! I don't know if I had a bad internet connection or if it was the software, but I had to start and restart the app all day. The app never did connect to my Bank to get my interest income, I had to enter it my self. My worst experience ever with TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Rocks Just wish it was not as expensive. Maybe you could find a way to lower expenses
Date published: 2021-02-22
Rated 4 out of 5 by from Awesome! This was my first time doing my own taxes, and TurboTax made it super easy. There were only a couple of confusing questions that I had to receive outside help to answer.
Date published: 2021-02-22
Rated 5 out of 5 by from great program Only had one problem with the 1099-R and the wrong zip code
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Reliable and accurate It's nice that they didn't penalize those with 1099-G Forms this year. However, they are not up to speed with IRS Form 8915-E for those who had to take Retirement distributions due to COVID job loss. They recommend not filing the form.
Date published: 2021-02-22
Rated 4 out of 5 by from A big help most of the time. Taxes seemed more complicated than past years.(maybe its my age and a different computer,
Date published: 2021-02-22
Rated 5 out of 5 by from Leslie was fabulous Without Leslie i would have not been able to do it, man!
Date published: 2021-02-22
Rated 3 out of 5 by from New Format not user-friendly harder to navigate through programs than previous years.
Date published: 2021-02-22
Rated 5 out of 5 by from BEST DIY WAY TO FILE YOUR TAXES I've been using it for years and it has improved every year with the change of the tax codes. It gives you more information on how to get more back and not owe the IRS.
Date published: 2021-02-22
Rated 1 out of 5 by from Tried to charge me $40 to get a refund deposited. Tried to slip in a $40 charge right at the end or prep to get the refund deposited into my account electronically. Took a few different tries using the back button to find the spot to get rid of the charge. That was ridiculous.
Date published: 2021-02-22
Rated 3 out of 5 by from It took me all day to do my taxes! I don't know if I had a bad internet connection or if it was the software, but I had to start and restart the app all day. The app never did connect to my Bank to get my interest income, I had to enter it my self. My worst experience ever with TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Rocks Just wish it was not as expensive. Maybe you could find a way to lower expenses
Date published: 2021-02-22
Rated 4 out of 5 by from Awesome! This was my first time doing my own taxes, and TurboTax made it super easy. There were only a couple of confusing questions that I had to receive outside help to answer.
Date published: 2021-02-22
Rated 5 out of 5 by from great program Only had one problem with the 1099-R and the wrong zip code
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12940