TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and walk you through all form. Always my first and only choice. Never had a problem. Been using for 6 yrs plus.
Date published: 2022-02-14
Rated 5 out of 5 by from Good website Little to not much of a fee and its understandable.
Date published: 2022-02-14
Rated 5 out of 5 by from Why haven't I done this sooner. I was a little hesitant about filling out my own taxes but thanks the easy and intuitive system from TurboTax it was not as scary as I thought. I would highly recommend anyone to try this out once and see for yourself how easy it was to file your own taxes.
Date published: 2022-02-14
Rated 1 out of 5 by from Terrible experience with Turbotax this year Filling out the forms was similar to the way it was before, which I always found reasonable. BUT while I was filling out the forms the basic product I selected upfront switched from $0 to the most expensive product option automatically without notifying me. I only found out about it on the payment page once I completed my taxes. I had to deal with a horrible support system to have it reversed. There were also very manipulative upsells which made regular payment options not obvious. Initial phone support (from Live Support) was also misleading and completely incompetent. The automatic phone support system is absolutely terrible and it was nearly impossible to get through to a real person. I'm only thankful to the girl I finally got through at the end who corrected all this nonsense. Will think 10 times before I use Turbotax again.
Date published: 2022-02-14
Rated 5 out of 5 by from FAST AND EASY Fast and easy. Various options to file. Have use it before as well as other software applications but I keep coming back to TurboTax
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is awsom! I have used Turbo Tax for the past five years. It is easy to use, and I am confident that my tax return is processed correctly.
Date published: 2022-02-14
Rated 3 out of 5 by from Good A bit overwhelming at times, not understanding why you have to have 2020 tax returns to e E-file
Date published: 2022-02-14
Rated 4 out of 5 by from Easy to use the system walks you thru very easy steps to file.
Date published: 2022-02-14
Rated 5 out of 5 by from Hey Turbo Tax!! Love this application to file my taxes. Highly Recommend.
Date published: 2022-02-14
Rated 5 out of 5 by from great great Custer services and very knowledgeable in it's service
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12938
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and walk you through all form. Always my first and only choice. Never had a problem. Been using for 6 yrs plus.
Date published: 2022-02-14
Rated 5 out of 5 by from Good website Little to not much of a fee and its understandable.
Date published: 2022-02-14
Rated 5 out of 5 by from Why haven't I done this sooner. I was a little hesitant about filling out my own taxes but thanks the easy and intuitive system from TurboTax it was not as scary as I thought. I would highly recommend anyone to try this out once and see for yourself how easy it was to file your own taxes.
Date published: 2022-02-14
Rated 1 out of 5 by from Terrible experience with Turbotax this year Filling out the forms was similar to the way it was before, which I always found reasonable. BUT while I was filling out the forms the basic product I selected upfront switched from $0 to the most expensive product option automatically without notifying me. I only found out about it on the payment page once I completed my taxes. I had to deal with a horrible support system to have it reversed. There were also very manipulative upsells which made regular payment options not obvious. Initial phone support (from Live Support) was also misleading and completely incompetent. The automatic phone support system is absolutely terrible and it was nearly impossible to get through to a real person. I'm only thankful to the girl I finally got through at the end who corrected all this nonsense. Will think 10 times before I use Turbotax again.
Date published: 2022-02-14
Rated 5 out of 5 by from FAST AND EASY Fast and easy. Various options to file. Have use it before as well as other software applications but I keep coming back to TurboTax
Date published: 2022-02-14
Rated 5 out of 5 by from Turbo Tax is awsom! I have used Turbo Tax for the past five years. It is easy to use, and I am confident that my tax return is processed correctly.
Date published: 2022-02-14
Rated 3 out of 5 by from Good A bit overwhelming at times, not understanding why you have to have 2020 tax returns to e E-file
Date published: 2022-02-14
Rated 4 out of 5 by from Easy to use the system walks you thru very easy steps to file.
Date published: 2022-02-14
Rated 5 out of 5 by from Hey Turbo Tax!! Love this application to file my taxes. Highly Recommend.
Date published: 2022-02-14
Rated 5 out of 5 by from great great Custer services and very knowledgeable in it's service
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 12938