TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Does the job Very helpful and time saving if you have investments. Occasionally asks questions that you are at a loss as to what is required.
Date published: 2022-02-28
Rated 5 out of 5 by from Great! Everything was explained and checked- I had no problem
Date published: 2022-02-28
Rated 5 out of 5 by from Super Easy! Super Easy to use and navigate yourself through the steps!
Date published: 2022-02-28
Rated 4 out of 5 by from hmmm i think it went from being start for free then omg its over 200 and i am not sure why i had live help i didn't even use it.. i believe in pay for what you get.. but i wouldn't choose to have live help.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Review CD took an extremely long time to load, over 30 mins??? Neither of our W02s woulkd import.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use The cliff notes on the side are mostly helpful and overall the software is easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Simplifies My Life After many years of having my taxes prepared for several hundred dollars, I decided to use TT to prepare my return myself. It was a breeze with the electronic downloads of tax documents from banks and investment firms. I used TT Live and spoke with a tax expert which gave me confidence that I'd done everything correctly and save a lot of money.
Date published: 2022-02-28
Rated 5 out of 5 by from GREAT MY EXPERIENCE WAS GREAT I DEFINITELY RECOMMEND TURBO TAX
Date published: 2022-02-28
Rated 4 out of 5 by from turbotax is pretty good I had a problem automatically retrieving 1099 R information from Prudential. When I attempted to retrieve a second 1099, the system simply replaced the first one. There were different tracking numbers. I tried several times and just gave up and entered the second one manually. Initially i neglected to add the income tax withheld. This was a real annoyance...
Date published: 2022-02-28
Rated 5 out of 5 by from 2021 Home & Business Turbo Tax Easy to follow instructions and quick tax return processing
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12929
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Does the job Very helpful and time saving if you have investments. Occasionally asks questions that you are at a loss as to what is required.
Date published: 2022-02-28
Rated 5 out of 5 by from Great! Everything was explained and checked- I had no problem
Date published: 2022-02-28
Rated 5 out of 5 by from Super Easy! Super Easy to use and navigate yourself through the steps!
Date published: 2022-02-28
Rated 4 out of 5 by from hmmm i think it went from being start for free then omg its over 200 and i am not sure why i had live help i didn't even use it.. i believe in pay for what you get.. but i wouldn't choose to have live help.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Review CD took an extremely long time to load, over 30 mins??? Neither of our W02s woulkd import.
Date published: 2022-02-28
Rated 4 out of 5 by from Easy to use The cliff notes on the side are mostly helpful and overall the software is easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Simplifies My Life After many years of having my taxes prepared for several hundred dollars, I decided to use TT to prepare my return myself. It was a breeze with the electronic downloads of tax documents from banks and investment firms. I used TT Live and spoke with a tax expert which gave me confidence that I'd done everything correctly and save a lot of money.
Date published: 2022-02-28
Rated 5 out of 5 by from GREAT MY EXPERIENCE WAS GREAT I DEFINITELY RECOMMEND TURBO TAX
Date published: 2022-02-28
Rated 4 out of 5 by from turbotax is pretty good I had a problem automatically retrieving 1099 R information from Prudential. When I attempted to retrieve a second 1099, the system simply replaced the first one. There were different tracking numbers. I tried several times and just gave up and entered the second one manually. Initially i neglected to add the income tax withheld. This was a real annoyance...
Date published: 2022-02-28
Rated 5 out of 5 by from 2021 Home & Business Turbo Tax Easy to follow instructions and quick tax return processing
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 12929