TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 5 out of 5 by
P1800 from
Turbo Tax was excellent
Expert Matthew was excellent - resolved all ambiguities on the spot
Date published: 2022-03-17
Rated 5 out of 5 by
Lenny S from
Christina from TurboTax
Christina was absolutely fantastic to work with and I think whoever gets to work with her are in for an absolute treat. She was great to work with
Date published: 2022-03-17
Rated 4 out of 5 by
NewTexan1 from
Easy, fast & efficient.
Just the way I like things. Fast and easy. Done in less than 30 minutes.
Date published: 2022-03-17
Rated 5 out of 5 by
SMLPaul from
Makes Taxes Easy & Less Painful
Walked me through the entire process. Well organized and easy to follow. Put numbers on the myriad forms that need to be filed to comply with Federal Government (IRS) Regulations
Date published: 2022-03-17
Rated 1 out of 5 by
mea1944 from
It is very unfriendly
In trying to get answers even to printing forms was not user friendly. I used another online before and will be going back to that.
Date published: 2022-03-17
Rated 5 out of 5 by
KMSLV from
Quick and Easy to use!
I greatly appreciate how quick and easy this platform is. I used it last year as well, and everything flows so well.
Date published: 2022-03-17
Rated 5 out of 5 by
Large L from
Have used for years
I have used TT for over 20 years and it gets easier each year.
Date published: 2022-03-17
Rated 5 out of 5 by
Pastor Bob from
Overall, very good. Helps a lot.
Only complaint is that it is a little hard finding where to enter the 4 quarterly installment payments (1040 ES). A question appears: did you make ES payments. The boxes should pop up as soon as you answer Yes. But, it takes some hunting and guessing to get to the boxes to enter ES payments.
Date published: 2022-03-17
Rated 4 out of 5 by
Ahens from
TT Experts make filing complex taxes easy peasy!
My tax situation this year was very complex. But Cory, TTL Expert was so helpful in identifying and correcting issues in my forms & giving me the confidence that everything is accurate and looks good! While Live chat is great, its weird to not be able to talk to expert and only see them and chat via the chat box.
Date published: 2022-03-17
Rated 1 out of 5 by
null from
Turbo Tax 2021 won't read TurboTax 2020's PDF file
I just purchased TurboTax 2021 Premium. It won't read (or load) TurboTax 2020 Premium saved tax return file (.pdf). I regenerated the tax return from Turbo Tax 2020 and it says it cannot get any information from the file. What a disappointment.
All TurboTax® Offerings Reviews - Page 12928
Date published: 2022-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
P1800 from
Turbo Tax was excellent
Expert Matthew was excellent - resolved all ambiguities on the spot
Date published: 2022-03-17
Rated 5 out of 5 by
Lenny S from
Christina from TurboTax
Christina was absolutely fantastic to work with and I think whoever gets to work with her are in for an absolute treat. She was great to work with
Date published: 2022-03-17
Rated 4 out of 5 by
NewTexan1 from
Easy, fast & efficient.
Just the way I like things. Fast and easy. Done in less than 30 minutes.
Date published: 2022-03-17
Rated 5 out of 5 by
SMLPaul from
Makes Taxes Easy & Less Painful
Walked me through the entire process. Well organized and easy to follow. Put numbers on the myriad forms that need to be filed to comply with Federal Government (IRS) Regulations
Date published: 2022-03-17
Rated 1 out of 5 by
mea1944 from
It is very unfriendly
In trying to get answers even to printing forms was not user friendly. I used another online before and will be going back to that.
Date published: 2022-03-17
Rated 5 out of 5 by
KMSLV from
Quick and Easy to use!
I greatly appreciate how quick and easy this platform is. I used it last year as well, and everything flows so well.
Date published: 2022-03-17
Rated 5 out of 5 by
Large L from
Have used for years
I have used TT for over 20 years and it gets easier each year.
Date published: 2022-03-17
Rated 5 out of 5 by
Pastor Bob from
Overall, very good. Helps a lot.
Only complaint is that it is a little hard finding where to enter the 4 quarterly installment payments (1040 ES). A question appears: did you make ES payments. The boxes should pop up as soon as you answer Yes. But, it takes some hunting and guessing to get to the boxes to enter ES payments.
Date published: 2022-03-17
Rated 4 out of 5 by
Ahens from
TT Experts make filing complex taxes easy peasy!
My tax situation this year was very complex. But Cory, TTL Expert was so helpful in identifying and correcting issues in my forms & giving me the confidence that everything is accurate and looks good! While Live chat is great, its weird to not be able to talk to expert and only see them and chat via the chat box.
Date published: 2022-03-17
Rated 1 out of 5 by
null from
Turbo Tax 2021 won't read TurboTax 2020's PDF file
I just purchased TurboTax 2021 Premium. It won't read (or load) TurboTax 2020 Premium saved tax return file (.pdf). I regenerated the tax return from Turbo Tax 2020 and it says it cannot get any information from the file. What a disappointment.
All TurboTax® Offerings Reviews - Page 12928
Date published: 2022-03-17