TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax was excellent Expert Matthew was excellent - resolved all ambiguities on the spot
Date published: 2022-03-17
Rated 5 out of 5 by from Christina from TurboTax Christina was absolutely fantastic to work with and I think whoever gets to work with her are in for an absolute treat. She was great to work with
Date published: 2022-03-17
Rated 4 out of 5 by from Easy, fast & efficient. Just the way I like things. Fast and easy. Done in less than 30 minutes.
Date published: 2022-03-17
Rated 5 out of 5 by from Makes Taxes Easy & Less Painful Walked me through the entire process. Well organized and easy to follow. Put numbers on the myriad forms that need to be filed to comply with Federal Government (IRS) Regulations
Date published: 2022-03-17
Rated 1 out of 5 by from It is very unfriendly In trying to get answers even to printing forms was not user friendly. I used another online before and will be going back to that.
Date published: 2022-03-17
Rated 5 out of 5 by from Quick and Easy to use! I greatly appreciate how quick and easy this platform is. I used it last year as well, and everything flows so well.
Date published: 2022-03-17
Rated 5 out of 5 by from Have used for years I have used TT for over 20 years and it gets easier each year.
Date published: 2022-03-17
Rated 5 out of 5 by from Overall, very good. Helps a lot. Only complaint is that it is a little hard finding where to enter the 4 quarterly installment payments (1040 ES). A question appears: did you make ES payments. The boxes should pop up as soon as you answer Yes. But, it takes some hunting and guessing to get to the boxes to enter ES payments.
Date published: 2022-03-17
Rated 4 out of 5 by from TT Experts make filing complex taxes easy peasy! My tax situation this year was very complex. But Cory, TTL Expert was so helpful in identifying and correcting issues in my forms & giving me the confidence that everything is accurate and looks good! While Live chat is great, its weird to not be able to talk to expert and only see them and chat via the chat box.
Date published: 2022-03-17
Rated 1 out of 5 by from Turbo Tax 2021 won't read TurboTax 2020's PDF file I just purchased TurboTax 2021 Premium. It won't read (or load) TurboTax 2020 Premium saved tax return file (.pdf). I regenerated the tax return from Turbo Tax 2020 and it says it cannot get any information from the file. What a disappointment.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 12928
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was excellent Expert Matthew was excellent - resolved all ambiguities on the spot
Date published: 2022-03-17
Rated 5 out of 5 by from Christina from TurboTax Christina was absolutely fantastic to work with and I think whoever gets to work with her are in for an absolute treat. She was great to work with
Date published: 2022-03-17
Rated 4 out of 5 by from Easy, fast & efficient. Just the way I like things. Fast and easy. Done in less than 30 minutes.
Date published: 2022-03-17
Rated 5 out of 5 by from Makes Taxes Easy & Less Painful Walked me through the entire process. Well organized and easy to follow. Put numbers on the myriad forms that need to be filed to comply with Federal Government (IRS) Regulations
Date published: 2022-03-17
Rated 1 out of 5 by from It is very unfriendly In trying to get answers even to printing forms was not user friendly. I used another online before and will be going back to that.
Date published: 2022-03-17
Rated 5 out of 5 by from Quick and Easy to use! I greatly appreciate how quick and easy this platform is. I used it last year as well, and everything flows so well.
Date published: 2022-03-17
Rated 5 out of 5 by from Have used for years I have used TT for over 20 years and it gets easier each year.
Date published: 2022-03-17
Rated 5 out of 5 by from Overall, very good. Helps a lot. Only complaint is that it is a little hard finding where to enter the 4 quarterly installment payments (1040 ES). A question appears: did you make ES payments. The boxes should pop up as soon as you answer Yes. But, it takes some hunting and guessing to get to the boxes to enter ES payments.
Date published: 2022-03-17
Rated 4 out of 5 by from TT Experts make filing complex taxes easy peasy! My tax situation this year was very complex. But Cory, TTL Expert was so helpful in identifying and correcting issues in my forms & giving me the confidence that everything is accurate and looks good! While Live chat is great, its weird to not be able to talk to expert and only see them and chat via the chat box.
Date published: 2022-03-17
Rated 1 out of 5 by from Turbo Tax 2021 won't read TurboTax 2020's PDF file I just purchased TurboTax 2021 Premium. It won't read (or load) TurboTax 2020 Premium saved tax return file (.pdf). I regenerated the tax return from Turbo Tax 2020 and it says it cannot get any information from the file. What a disappointment.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 12928