TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax was very easy to use Helped out step by step. Had an issue and it helped me get through it.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo Tax is easy and the reps are helpful I was impressed with the speed and accuracy that the representatives help you with. they answered my questions, not even my tax preparer knew. I like the feature of choosing the free options, and not having to upgrade till the end since you never know if you will need help or not. I would definitely recommend.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Good Turbo Tax sends nice reminders which gets me to file earlier. Software is very easy to follow along with.
Date published: 2022-02-24
Rated 2 out of 5 by from Great service It was good and all I had a great time experiencing how to do my taxes
Date published: 2022-02-24
Rated 3 out of 5 by from Easy process The easy to fill forms made it easy to do business tax
Date published: 2022-02-24
Rated 3 out of 5 by from Not so sure about payment things I paid for Turbo Tax Premium in Nov. 2021 and was charged $179 (additional) to be able to file. Now I need to deal with "billing" to try to get my $179 refunded. It was confusing getting on the proper site - apparently I was on "online" when I should have been on "download".
Date published: 2022-02-24
Rated 5 out of 5 by from Excellent Live Help Had a tricky review due to working in one state, living in another, and then moving during the year. Live support was incredibly patient and detail oriented; they worked through my review, fixed every mistake, and got me a larger refund than I was originally expected.
Date published: 2022-02-24
Rated 5 out of 5 by from Use Very easy to use. It was too slow uploading my tax returns for review.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great product. I would recommend this to all of my friends
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax Live is Great! Easy to use site with full explanation of tax preparation process. Tax Expert was knowledgeable, professional, and friendly.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 12925
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was very easy to use Helped out step by step. Had an issue and it helped me get through it.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo Tax is easy and the reps are helpful I was impressed with the speed and accuracy that the representatives help you with. they answered my questions, not even my tax preparer knew. I like the feature of choosing the free options, and not having to upgrade till the end since you never know if you will need help or not. I would definitely recommend.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Good Turbo Tax sends nice reminders which gets me to file earlier. Software is very easy to follow along with.
Date published: 2022-02-24
Rated 2 out of 5 by from Great service It was good and all I had a great time experiencing how to do my taxes
Date published: 2022-02-24
Rated 3 out of 5 by from Easy process The easy to fill forms made it easy to do business tax
Date published: 2022-02-24
Rated 3 out of 5 by from Not so sure about payment things I paid for Turbo Tax Premium in Nov. 2021 and was charged $179 (additional) to be able to file. Now I need to deal with "billing" to try to get my $179 refunded. It was confusing getting on the proper site - apparently I was on "online" when I should have been on "download".
Date published: 2022-02-24
Rated 5 out of 5 by from Excellent Live Help Had a tricky review due to working in one state, living in another, and then moving during the year. Live support was incredibly patient and detail oriented; they worked through my review, fixed every mistake, and got me a larger refund than I was originally expected.
Date published: 2022-02-24
Rated 5 out of 5 by from Use Very easy to use. It was too slow uploading my tax returns for review.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great product. I would recommend this to all of my friends
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax Live is Great! Easy to use site with full explanation of tax preparation process. Tax Expert was knowledgeable, professional, and friendly.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 12925