TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Keeok92 from
TurboTax was very easy to use
Helped out step by step. Had an issue and it helped me get through it.
Date published: 2022-02-24
Rated 4 out of 5 by
Valylily from
Turbo Tax is easy and the reps are helpful
I was impressed with the speed and accuracy that the representatives help you with. they answered my questions, not even my tax preparer knew. I like the feature of choosing the free options, and not having to upgrade till the end since you never know if you will need help or not. I would definitely recommend.
Date published: 2022-02-24
Rated 5 out of 5 by
CMSDHP from
Turbo Tax is Good
Turbo Tax sends nice reminders which gets me to file earlier. Software is very easy to follow along with.
Date published: 2022-02-24
Rated 2 out of 5 by
Bob2258 from
Great service
It was good and all I had a great time experiencing how to do my taxes
Date published: 2022-02-24
Rated 3 out of 5 by
Annichka from
Easy process
The easy to fill forms made it easy to do business tax
Date published: 2022-02-24
Rated 3 out of 5 by
Complainer2 from
Not so sure about payment things
I paid for Turbo Tax Premium in Nov. 2021 and was charged $179 (additional) to be able to file. Now I need to deal with "billing" to try to get my $179 refunded. It was confusing getting on the proper site - apparently I was on "online" when I should have been on "download".
Date published: 2022-02-24
Rated 5 out of 5 by
JB2445 from
Excellent Live Help
Had a tricky review due to working in one state, living in another, and then moving during the year. Live support was incredibly patient and detail oriented; they worked through my review, fixed every mistake, and got me a larger refund than I was originally expected.
Date published: 2022-02-24
Rated 5 out of 5 by
Carol080848 from
Use
Very easy to use. It was too slow uploading my tax returns for review.
Date published: 2022-02-24
Rated 5 out of 5 by
Wayne3333 from
Great
Great product. I would recommend this to all of my friends
Date published: 2022-02-24
Rated 5 out of 5 by
Foxyfit from
TurboTax Live is Great!
Easy to use site with full explanation of tax preparation process. Tax Expert was knowledgeable, professional, and friendly.
All TurboTax® Offerings Reviews - Page 12925
Date published: 2022-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Keeok92 from
TurboTax was very easy to use
Helped out step by step. Had an issue and it helped me get through it.
Date published: 2022-02-24
Rated 4 out of 5 by
Valylily from
Turbo Tax is easy and the reps are helpful
I was impressed with the speed and accuracy that the representatives help you with. they answered my questions, not even my tax preparer knew. I like the feature of choosing the free options, and not having to upgrade till the end since you never know if you will need help or not. I would definitely recommend.
Date published: 2022-02-24
Rated 5 out of 5 by
CMSDHP from
Turbo Tax is Good
Turbo Tax sends nice reminders which gets me to file earlier. Software is very easy to follow along with.
Date published: 2022-02-24
Rated 2 out of 5 by
Bob2258 from
Great service
It was good and all I had a great time experiencing how to do my taxes
Date published: 2022-02-24
Rated 3 out of 5 by
Annichka from
Easy process
The easy to fill forms made it easy to do business tax
Date published: 2022-02-24
Rated 3 out of 5 by
Complainer2 from
Not so sure about payment things
I paid for Turbo Tax Premium in Nov. 2021 and was charged $179 (additional) to be able to file. Now I need to deal with "billing" to try to get my $179 refunded. It was confusing getting on the proper site - apparently I was on "online" when I should have been on "download".
Date published: 2022-02-24
Rated 5 out of 5 by
JB2445 from
Excellent Live Help
Had a tricky review due to working in one state, living in another, and then moving during the year. Live support was incredibly patient and detail oriented; they worked through my review, fixed every mistake, and got me a larger refund than I was originally expected.
Date published: 2022-02-24
Rated 5 out of 5 by
Carol080848 from
Use
Very easy to use. It was too slow uploading my tax returns for review.
Date published: 2022-02-24
Rated 5 out of 5 by
Wayne3333 from
Great
Great product. I would recommend this to all of my friends
Date published: 2022-02-24
Rated 5 out of 5 by
Foxyfit from
TurboTax Live is Great!
Easy to use site with full explanation of tax preparation process. Tax Expert was knowledgeable, professional, and friendly.
All TurboTax® Offerings Reviews - Page 12925
Date published: 2022-02-24