TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Turbo Tax is misleading I said no to the audit defense and it added it anyway using a different terminology to hide the fact that I was paying for something I had specifically declined.
Date published: 2022-04-17
Rated 4 out of 5 by from great system but needs some improvement turbo tax was the preferred tax software for webull and coinbase but the import process was everything but as easy as they said. its not just a simple import.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is easy enough fir even me I was able to navigate turbo Ta with out even needing any help. Wat to go making it simple.
Date published: 2022-04-17
Rated 5 out of 5 by from As easy as it gets Hard to imagine an easier way to file. And it's free! Unreal!
Date published: 2022-04-17
Rated 2 out of 5 by from Needs more explanation in many areas or more AI There are many areas in the turbotax for business that requires more explanation or Artificial Itelligence so it can be used by a non-CPA. Most of the time I had to go google for explanation or definition. I think next year I will go to a CPA, it is very frustrating.
Date published: 2022-04-17
Rated 4 out of 5 by from I have been using for over 5 years, very satisfied I had a hard time with W-2's not auto-populating, but somehow, it happened, so all went well
Date published: 2022-04-17
Rated 4 out of 5 by from a little misleading I signed up for a free refund at the beginning and at the end I was forced to pay $59. Then that changed to $98. This is the second maybe third time that I was not able to activate the free return. last year I was told there was a glitch in the system and this year I'm faced with the same issue. I would like a refund please.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Free was great to use! I was a first time user and this platform was very easy to follow & use.
Date published: 2022-04-17
Rated 1 out of 5 by from Sneaking in the fees I finished up the free efile and they said I needed to upgrade to finished. I decided to reluctantly because I was getting frustrated, but it said you could take it out of your refund, so I did it. I then noticed when checking out, they throw in a $39 fee for having them take it out of my refund... so $54 upgrade AND $39 "hidden fee"...$93. They should make sure you know before getting to the end and feel too frustrated to go back...
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy enough to navigate the website and made the process a lot simpler. Great customer support team and answered all of my questions.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1293
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is misleading I said no to the audit defense and it added it anyway using a different terminology to hide the fact that I was paying for something I had specifically declined.
Date published: 2022-04-17
Rated 4 out of 5 by from great system but needs some improvement turbo tax was the preferred tax software for webull and coinbase but the import process was everything but as easy as they said. its not just a simple import.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is easy enough fir even me I was able to navigate turbo Ta with out even needing any help. Wat to go making it simple.
Date published: 2022-04-17
Rated 5 out of 5 by from As easy as it gets Hard to imagine an easier way to file. And it's free! Unreal!
Date published: 2022-04-17
Rated 2 out of 5 by from Needs more explanation in many areas or more AI There are many areas in the turbotax for business that requires more explanation or Artificial Itelligence so it can be used by a non-CPA. Most of the time I had to go google for explanation or definition. I think next year I will go to a CPA, it is very frustrating.
Date published: 2022-04-17
Rated 4 out of 5 by from I have been using for over 5 years, very satisfied I had a hard time with W-2's not auto-populating, but somehow, it happened, so all went well
Date published: 2022-04-17
Rated 4 out of 5 by from a little misleading I signed up for a free refund at the beginning and at the end I was forced to pay $59. Then that changed to $98. This is the second maybe third time that I was not able to activate the free return. last year I was told there was a glitch in the system and this year I'm faced with the same issue. I would like a refund please.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Free was great to use! I was a first time user and this platform was very easy to follow & use.
Date published: 2022-04-17
Rated 1 out of 5 by from Sneaking in the fees I finished up the free efile and they said I needed to upgrade to finished. I decided to reluctantly because I was getting frustrated, but it said you could take it out of your refund, so I did it. I then noticed when checking out, they throw in a $39 fee for having them take it out of my refund... so $54 upgrade AND $39 "hidden fee"...$93. They should make sure you know before getting to the end and feel too frustrated to go back...
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! Easy enough to navigate the website and made the process a lot simpler. Great customer support team and answered all of my questions.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1293