TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax is awful, not user friendly at all Nothing but trouble. Took hours to do a simple basic tax return for State and Federal. Finally got thru it, printed everything off and mailed the Feds the taxes I owed, sent the State info and hours later, I get an email telling me my e-file was rejected! this happened after TurboTax said everything was complete, etc. I did not comply to the class action suit against TurboTax for over charging but now I am contemplating as to whether should ever use them again? its suppose to be easier to file, not harder!
Date published: 2021-04-08
Rated 5 out of 5 by from turbo tax The service was easy. we are having difficulty printing the return
Date published: 2021-04-08
Rated 4 out of 5 by from turbo tax is incredibly helpful I don't particularly care for the way they try to push the more expensive products on you, but it helped me a ton and got me a way bigger return than I would have gotten filing on my own. I didn't even know about etc!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbotax is very easy to use and understand It is very easy to use and understand overall. The helpful tips and explanations to certain sections are extremely helpful and informative for beginner tax filers.
Date published: 2021-04-08
Rated 1 out of 5 by from More obnoxious than last year Y'all have gotten relentless in bullying your customers into product upgrades, and sneakily charging $40 extra to have your fees deducted from federal refunds. Glad I noticed that and got to spend an extra ten minutes figuring out how to pay TurboTax $100 to file State and Federal. It would have been free to file if I hadn't received a Health Insurance Credit? Give me a break. This is my last year using Turbotax.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is very easy to use. I am confident that my taxes are done right. This is my 2nd year with them and I highly recommend using this product for your tax needs.
Date published: 2021-04-08
Rated 5 out of 5 by from Easiest way to file taxes Been using Turbo Tax for 8 years. They make it so easy!
Date published: 2021-04-08
Rated 1 out of 5 by from Turbo Tax Confused. Keeps wasting my time. Iwould like to finish my tax return before it keeps trying to sell me stuff and take reviews.
Date published: 2021-04-08
Rated 5 out of 5 by from turbo is the best way to do taxes They had all mu last years information and when I put in my new information everything went very smoothly and quickly. They explained anything I had problems with.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax made filing easy and convenient. Well this was my first time filing by myself online at TurboTax. I thought it would be kind of strenuous at first but it was very straight forward as they guide you to the required forms you need and where to place each items in that bracket.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 1293
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax is awful, not user friendly at all Nothing but trouble. Took hours to do a simple basic tax return for State and Federal. Finally got thru it, printed everything off and mailed the Feds the taxes I owed, sent the State info and hours later, I get an email telling me my e-file was rejected! this happened after TurboTax said everything was complete, etc. I did not comply to the class action suit against TurboTax for over charging but now I am contemplating as to whether should ever use them again? its suppose to be easier to file, not harder!
Date published: 2021-04-08
Rated 5 out of 5 by from turbo tax The service was easy. we are having difficulty printing the return
Date published: 2021-04-08
Rated 4 out of 5 by from turbo tax is incredibly helpful I don't particularly care for the way they try to push the more expensive products on you, but it helped me a ton and got me a way bigger return than I would have gotten filing on my own. I didn't even know about etc!
Date published: 2021-04-08
Rated 5 out of 5 by from Turbotax is very easy to use and understand It is very easy to use and understand overall. The helpful tips and explanations to certain sections are extremely helpful and informative for beginner tax filers.
Date published: 2021-04-08
Rated 1 out of 5 by from More obnoxious than last year Y'all have gotten relentless in bullying your customers into product upgrades, and sneakily charging $40 extra to have your fees deducted from federal refunds. Glad I noticed that and got to spend an extra ten minutes figuring out how to pay TurboTax $100 to file State and Federal. It would have been free to file if I hadn't received a Health Insurance Credit? Give me a break. This is my last year using Turbotax.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is very easy to use. I am confident that my taxes are done right. This is my 2nd year with them and I highly recommend using this product for your tax needs.
Date published: 2021-04-08
Rated 5 out of 5 by from Easiest way to file taxes Been using Turbo Tax for 8 years. They make it so easy!
Date published: 2021-04-08
Rated 1 out of 5 by from Turbo Tax Confused. Keeps wasting my time. Iwould like to finish my tax return before it keeps trying to sell me stuff and take reviews.
Date published: 2021-04-08
Rated 5 out of 5 by from turbo is the best way to do taxes They had all mu last years information and when I put in my new information everything went very smoothly and quickly. They explained anything I had problems with.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax made filing easy and convenient. Well this was my first time filing by myself online at TurboTax. I thought it would be kind of strenuous at first but it was very straight forward as they guide you to the required forms you need and where to place each items in that bracket.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 1293