TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax was easy and hassle free It was quick, fast , easy and I saved money by filing my taxes myself.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Very easy to work with. Made filing taxes so much easier!
Date published: 2023-02-17
Rated 5 out of 5 by from Great help from an Expert Live Tax Advisor! I purchased my TurboTax product at a retail store and used that product number to activate my TurboTax online. That was a big mistake! If you have a CR-ROM on your computer and have a physical CD, then download the CD, otherwise you would be charged again upon filing your taxes despite the fact you input the CD's product number! I called for a Live Tax Expert to figure out a few things. She helped me to continue with filling my tax returns and she saw (she dialed in to my computer) that I was charged again extra money for Federal filling. It is understandable that I would have to pay for a state tax returns separately. She made a claim to refund my money for extra Federal tax filling. Unfortunately, I would have my my money back in 7 business days. Needless to say, I planned to help filling taxes for my daughter and a friend (you could file up to 5 Federal filing under one email with a separate user ID and password for each), but because I defaulted to file online TurboTax did not tell that this promise would not work. They even want to charge you again, even if you only are filling for yourself! About the TurboTax - easy interactive program to use (in general). Unless you want to save money a purchase it from Costco, do not be so overzealous, as you would be paying retailer and then again when filling (if you choose to work from online, not a CD download). The best feature of TurboTax - if you are completely new or not comfortable to file by yourself, it is so much worth it to get the version with Tax Expert to look over your taxes - Peace of Mind! My Live Tax Expert from Texas Karen was excellent. She worked with me and answered all my questions. I do recommend TurboTax :-) Just be aware what is not said in details when promised.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is a life saver Very easy and quick to use very helpful will recommend to others
Date published: 2023-02-17
Rated 4 out of 5 by from turbo tax is great it really helped me. wonderful, easy. So glad they could help me get the money i deserve.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Easy...........................................................................................................................................
Date published: 2023-02-17
Rated 5 out of 5 by from easy to use super easy to use, especially when transferring robinhood and coinbase tax information
Date published: 2023-02-17
Rated 4 out of 5 by from easy nice process i did not like the option not guven at the end to not use refund to pay for turbo service
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use and helpful with issues The easiest way to go and they help you if you have a problem
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo ta is very easy to use Turbo tax is a great tax software. It is intuitive and very easy to use. The instructions are easy to follow and guide throughout the process. I like the fact that at the end of completing the tax return you can e-file and have your refund deposited to your bank or if tax is due you can pay from your bank. It is very convenient.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12920
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was easy and hassle free It was quick, fast , easy and I saved money by filing my taxes myself.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Very easy to work with. Made filing taxes so much easier!
Date published: 2023-02-17
Rated 5 out of 5 by from Great help from an Expert Live Tax Advisor! I purchased my TurboTax product at a retail store and used that product number to activate my TurboTax online. That was a big mistake! If you have a CR-ROM on your computer and have a physical CD, then download the CD, otherwise you would be charged again upon filing your taxes despite the fact you input the CD's product number! I called for a Live Tax Expert to figure out a few things. She helped me to continue with filling my tax returns and she saw (she dialed in to my computer) that I was charged again extra money for Federal filling. It is understandable that I would have to pay for a state tax returns separately. She made a claim to refund my money for extra Federal tax filling. Unfortunately, I would have my my money back in 7 business days. Needless to say, I planned to help filling taxes for my daughter and a friend (you could file up to 5 Federal filing under one email with a separate user ID and password for each), but because I defaulted to file online TurboTax did not tell that this promise would not work. They even want to charge you again, even if you only are filling for yourself! About the TurboTax - easy interactive program to use (in general). Unless you want to save money a purchase it from Costco, do not be so overzealous, as you would be paying retailer and then again when filling (if you choose to work from online, not a CD download). The best feature of TurboTax - if you are completely new or not comfortable to file by yourself, it is so much worth it to get the version with Tax Expert to look over your taxes - Peace of Mind! My Live Tax Expert from Texas Karen was excellent. She worked with me and answered all my questions. I do recommend TurboTax :-) Just be aware what is not said in details when promised.
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo tax is a life saver Very easy and quick to use very helpful will recommend to others
Date published: 2023-02-17
Rated 4 out of 5 by from turbo tax is great it really helped me. wonderful, easy. So glad they could help me get the money i deserve.
Date published: 2023-02-17
Rated 5 out of 5 by from Easy Easy...........................................................................................................................................
Date published: 2023-02-17
Rated 5 out of 5 by from easy to use super easy to use, especially when transferring robinhood and coinbase tax information
Date published: 2023-02-17
Rated 4 out of 5 by from easy nice process i did not like the option not guven at the end to not use refund to pay for turbo service
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to use and helpful with issues The easiest way to go and they help you if you have a problem
Date published: 2023-02-17
Rated 5 out of 5 by from Turbo ta is very easy to use Turbo tax is a great tax software. It is intuitive and very easy to use. The instructions are easy to follow and guide throughout the process. I like the fact that at the end of completing the tax return you can e-file and have your refund deposited to your bank or if tax is due you can pay from your bank. It is very convenient.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12920