TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use even on a smartphone Very competent user experience and easy to trust that my taxes have been done well every year.
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing fast and simple!!! Very simple process, fast did not take long at all
Date published: 2021-02-22
Rated 1 out of 5 by from loosey service waited 2 hours for a chaT, got dropped twice then on the 3rd attempt. I waite another 20 minutes ust to get dropped because the office hours closed. I had a multi state question that selfserv could not provide the answer. after being disconnected 3 times i googled on how to do this through turbo tax.. didnt even get an aswer from turbo tax site. another user provided the answers for me.. paid for this service of 328. and didnt get an once of support. very dissatisfied. will be calling corprate this morning to get my account resolved and rebated
Date published: 2021-02-22
Rated 5 out of 5 by from Reliable and user friendly I love the service. One downfall was stimulus confusion but they handled it in time. Other than that great!
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to use and guide you through the steps. I liked the experience of using turbo tax this year for taxes. I would recommend to family and friends. Very helpful product.
Date published: 2021-02-22
Rated 1 out of 5 by from SUCKS! Never Using TurboTax again!! The instructions for several different areas were not clear. When I spoke to a Turbotax agent, they said: "It shouldn't DO that". Next Time TaxAct or HR Block!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great! Quick, easy and very thorough! I've used turbo tax for the last 7 years and have had zero issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank YouTurboTax You Rock! It was my first time preparing my taxes Turbo Tax you made it so simple. I am going to recommend my family and friends use your services.
Date published: 2021-02-22
Rated 5 out of 5 by from Long time user I've used TurboTax since I turned 18 years old. It is such an easy process!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was amazing. Thanks for the help. Couldn't have done it without them.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12918
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use even on a smartphone Very competent user experience and easy to trust that my taxes have been done well every year.
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing fast and simple!!! Very simple process, fast did not take long at all
Date published: 2021-02-22
Rated 1 out of 5 by from loosey service waited 2 hours for a chaT, got dropped twice then on the 3rd attempt. I waite another 20 minutes ust to get dropped because the office hours closed. I had a multi state question that selfserv could not provide the answer. after being disconnected 3 times i googled on how to do this through turbo tax.. didnt even get an aswer from turbo tax site. another user provided the answers for me.. paid for this service of 328. and didnt get an once of support. very dissatisfied. will be calling corprate this morning to get my account resolved and rebated
Date published: 2021-02-22
Rated 5 out of 5 by from Reliable and user friendly I love the service. One downfall was stimulus confusion but they handled it in time. Other than that great!
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy to use and guide you through the steps. I liked the experience of using turbo tax this year for taxes. I would recommend to family and friends. Very helpful product.
Date published: 2021-02-22
Rated 1 out of 5 by from SUCKS! Never Using TurboTax again!! The instructions for several different areas were not clear. When I spoke to a Turbotax agent, they said: "It shouldn't DO that". Next Time TaxAct or HR Block!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is great! Quick, easy and very thorough! I've used turbo tax for the last 7 years and have had zero issues.
Date published: 2021-02-22
Rated 5 out of 5 by from Thank YouTurboTax You Rock! It was my first time preparing my taxes Turbo Tax you made it so simple. I am going to recommend my family and friends use your services.
Date published: 2021-02-22
Rated 5 out of 5 by from Long time user I've used TurboTax since I turned 18 years old. It is such an easy process!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax was amazing. Thanks for the help. Couldn't have done it without them.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12918