TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome very easy was going to file with a tax professional but we decided to do it ourselves and could not be happier
Date published: 2021-02-15
Rated 5 out of 5 by from very easy for a simple return thanks for it being easy and free for a simple return.
Date published: 2021-02-15
Rated 5 out of 5 by from I love TurboTax TurboTax has been my selected means of filing my taxes. It is easy, fast, and allows me security in knowing I'm getting the best refund/tax prep advice.
Date published: 2021-02-15
Rated 5 out of 5 by from Great, but.... Suggest that you add to guidance for NYS returns error: 1099-R Box 12a New Yourk State withholding can not be greater than or equal to gross distribution of state distribution. There is no box 12a on Form 1099-R for NYS. Issue was that you need to include the gross distribution/taxable amount into the State Distribution Box 16. This took care of the error. Also, we wasted some time chasing why the program didn't ask questions about the rebate recovery credit. If the taxpayer isn't eligible to receive one, show it with guidance to limits, requirements, etc. Don't just skip past it and refrain from asking questions. Program worked, but add feedback.
Date published: 2021-02-15
Rated 5 out of 5 by from Great easy All done did myself without help will use again thanks
Date published: 2021-02-15
Rated 5 out of 5 by from Love using TurboTax Love the ease with which they lead you step by step through the process. Have used for many years!
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax made everything Super EASY It made everything so laid out and seamless, Great taxing experience
Date published: 2021-02-15
Rated 1 out of 5 by from Wasted time There was a processing fee of $40 just to deduct my $20 Maryland processing fee from my deduction. If I paid for the $20 with a credit card, TurboTax would NOT charge me the $40 but that was never explained to me. I had to go online to other sites to understand this which wasted a lot of time. I think it's unethical and unfair to add that fee without explaining what it is for.
Date published: 2021-02-15
Rated 5 out of 5 by from awesome turbo tax is great and I will continue to use turbo Tax
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax all the way Easy as 1, 2, 3. pointed out the errors and helped you correct them, had all the forms I needed to process my tax return
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12908
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome very easy was going to file with a tax professional but we decided to do it ourselves and could not be happier
Date published: 2021-02-15
Rated 5 out of 5 by from very easy for a simple return thanks for it being easy and free for a simple return.
Date published: 2021-02-15
Rated 5 out of 5 by from I love TurboTax TurboTax has been my selected means of filing my taxes. It is easy, fast, and allows me security in knowing I'm getting the best refund/tax prep advice.
Date published: 2021-02-15
Rated 5 out of 5 by from Great, but.... Suggest that you add to guidance for NYS returns error: 1099-R Box 12a New Yourk State withholding can not be greater than or equal to gross distribution of state distribution. There is no box 12a on Form 1099-R for NYS. Issue was that you need to include the gross distribution/taxable amount into the State Distribution Box 16. This took care of the error. Also, we wasted some time chasing why the program didn't ask questions about the rebate recovery credit. If the taxpayer isn't eligible to receive one, show it with guidance to limits, requirements, etc. Don't just skip past it and refrain from asking questions. Program worked, but add feedback.
Date published: 2021-02-15
Rated 5 out of 5 by from Great easy All done did myself without help will use again thanks
Date published: 2021-02-15
Rated 5 out of 5 by from Love using TurboTax Love the ease with which they lead you step by step through the process. Have used for many years!
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax made everything Super EASY It made everything so laid out and seamless, Great taxing experience
Date published: 2021-02-15
Rated 1 out of 5 by from Wasted time There was a processing fee of $40 just to deduct my $20 Maryland processing fee from my deduction. If I paid for the $20 with a credit card, TurboTax would NOT charge me the $40 but that was never explained to me. I had to go online to other sites to understand this which wasted a lot of time. I think it's unethical and unfair to add that fee without explaining what it is for.
Date published: 2021-02-15
Rated 5 out of 5 by from awesome turbo tax is great and I will continue to use turbo Tax
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax all the way Easy as 1, 2, 3. pointed out the errors and helped you correct them, had all the forms I needed to process my tax return
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 12908