TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 5 out of 5 by
dawg1965 from
awesome
very easy was going to file with a tax professional but we decided to do it ourselves and could not be happier
Date published: 2021-02-15
Rated 5 out of 5 by
xjones from
very easy for a simple return
thanks for it being easy and free for a simple return.
Date published: 2021-02-15
Rated 5 out of 5 by
ljg0349 from
I love TurboTax
TurboTax has been my selected means of filing my taxes. It is easy, fast, and allows me security in knowing I'm getting the best refund/tax prep advice.
Date published: 2021-02-15
Rated 5 out of 5 by
T20211019 from
Great, but....
Suggest that you add to guidance for NYS returns error: 1099-R Box 12a New Yourk State withholding can not be greater than or equal to gross distribution of state distribution. There is no box 12a on Form 1099-R for NYS. Issue was that you need to include the gross distribution/taxable amount into the State Distribution Box 16. This took care of the error. Also, we wasted some time chasing why the program didn't ask questions about the rebate recovery credit. If the taxpayer isn't eligible to receive one, show it with guidance to limits, requirements, etc. Don't just skip past it and refrain from asking questions. Program worked, but add feedback.
Date published: 2021-02-15
Rated 5 out of 5 by
Shirl 72 from
Great easy
All done did myself without help will use again thanks
Date published: 2021-02-15
Rated 5 out of 5 by
4Linda from
Love using TurboTax
Love the ease with which they lead you step by step through the process. Have used for many years!
Date published: 2021-02-15
Rated 5 out of 5 by
Lexus23 from
TurboTax made everything Super EASY
It made everything so laid out and seamless, Great taxing experience
Date published: 2021-02-15
Rated 1 out of 5 by
LisaCSL from
Wasted time
There was a processing fee of $40 just to deduct my $20 Maryland processing fee from my deduction. If I paid for the $20 with a credit card, TurboTax would NOT charge me the $40 but that was never explained to me. I had to go online to other sites to understand this which wasted a lot of time. I think it's unethical and unfair to add that fee without explaining what it is for.
Date published: 2021-02-15
Rated 5 out of 5 by
BILLYIS HERE FOR YOU from
awesome
turbo tax is great and I will continue to use turbo Tax
Date published: 2021-02-15
Rated 5 out of 5 by
70Lynn from
Turbo Tax all the way
Easy as 1, 2, 3. pointed out the errors and helped you correct them, had all the forms I needed to process my tax return
All TurboTax® Offerings Reviews - Page 12908
Date published: 2021-02-15
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
dawg1965 from
awesome
very easy was going to file with a tax professional but we decided to do it ourselves and could not be happier
Date published: 2021-02-15
Rated 5 out of 5 by
xjones from
very easy for a simple return
thanks for it being easy and free for a simple return.
Date published: 2021-02-15
Rated 5 out of 5 by
ljg0349 from
I love TurboTax
TurboTax has been my selected means of filing my taxes. It is easy, fast, and allows me security in knowing I'm getting the best refund/tax prep advice.
Date published: 2021-02-15
Rated 5 out of 5 by
T20211019 from
Great, but....
Suggest that you add to guidance for NYS returns error: 1099-R Box 12a New Yourk State withholding can not be greater than or equal to gross distribution of state distribution. There is no box 12a on Form 1099-R for NYS. Issue was that you need to include the gross distribution/taxable amount into the State Distribution Box 16. This took care of the error. Also, we wasted some time chasing why the program didn't ask questions about the rebate recovery credit. If the taxpayer isn't eligible to receive one, show it with guidance to limits, requirements, etc. Don't just skip past it and refrain from asking questions. Program worked, but add feedback.
Date published: 2021-02-15
Rated 5 out of 5 by
Shirl 72 from
Great easy
All done did myself without help will use again thanks
Date published: 2021-02-15
Rated 5 out of 5 by
4Linda from
Love using TurboTax
Love the ease with which they lead you step by step through the process. Have used for many years!
Date published: 2021-02-15
Rated 5 out of 5 by
Lexus23 from
TurboTax made everything Super EASY
It made everything so laid out and seamless, Great taxing experience
Date published: 2021-02-15
Rated 1 out of 5 by
LisaCSL from
Wasted time
There was a processing fee of $40 just to deduct my $20 Maryland processing fee from my deduction. If I paid for the $20 with a credit card, TurboTax would NOT charge me the $40 but that was never explained to me. I had to go online to other sites to understand this which wasted a lot of time. I think it's unethical and unfair to add that fee without explaining what it is for.
Date published: 2021-02-15
Rated 5 out of 5 by
BILLYIS HERE FOR YOU from
awesome
turbo tax is great and I will continue to use turbo Tax
Date published: 2021-02-15
Rated 5 out of 5 by
70Lynn from
Turbo Tax all the way
Easy as 1, 2, 3. pointed out the errors and helped you correct them, had all the forms I needed to process my tax return
All TurboTax® Offerings Reviews - Page 12908
Date published: 2021-02-15