TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love it!!! Never had a bad experience!! I’ve been using it for over 5 years
Date published: 2022-02-15
Rated 5 out of 5 by from I still like using TurboTax Reword the Economic Impact statement part. I spent 1:40 mins online with the IRS because of a form I was sent by them. Together I was confused as hell. I was trying to find out if I had to amend my filed taxes.
Date published: 2022-02-15
Rated 4 out of 5 by from Turbo Tax is so easy! Super easy if you don’t have a ton of things taxable - but still easy if you do !Its very quick as well.
Date published: 2022-02-15
Rated 3 out of 5 by from Easy to use, but hidden fees I have used Turbo Tax for years. I love this product. It is a very clear step by step process. However, as I've gotten older my tax situation has gotten more complex. I understand not everything is covered under the "free" addition, but not informing me that I will be charged, allowing me the option to upgrade when it's not really optional, and then charging me for it at the end is frustrating. Plus charging $39 to pay the fee with my return almost doubles the original fee to file. Please do better at setting expectations.
Date published: 2022-02-15
Rated 5 out of 5 by from turbotax is great turbotax is aweasome as heck. i will use turbotax as long as i file taxes
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Made it so much easier on me instead of going in to a real life individual!!!!
Date published: 2022-02-15
Rated 5 out of 5 by from Great app It is to follow and very convenient to use. It allows to go step by step trough all tax breaks
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Many questions but is very helpful. I've been Using turbo tax for about 7 years.
Date published: 2022-02-15
Rated 1 out of 5 by from Not a great experience I didn’t have a great experience. I didn’t feel like any of my concerns or questions were important and Lonni seemed to be frustrated when I asked her questions about things I didn’t understand.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Easy and fast didnt take too long to finish and very understanding with the prosses
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12907
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it!!! Never had a bad experience!! I’ve been using it for over 5 years
Date published: 2022-02-15
Rated 5 out of 5 by from I still like using TurboTax Reword the Economic Impact statement part. I spent 1:40 mins online with the IRS because of a form I was sent by them. Together I was confused as hell. I was trying to find out if I had to amend my filed taxes.
Date published: 2022-02-15
Rated 4 out of 5 by from Turbo Tax is so easy! Super easy if you don’t have a ton of things taxable - but still easy if you do !Its very quick as well.
Date published: 2022-02-15
Rated 3 out of 5 by from Easy to use, but hidden fees I have used Turbo Tax for years. I love this product. It is a very clear step by step process. However, as I've gotten older my tax situation has gotten more complex. I understand not everything is covered under the "free" addition, but not informing me that I will be charged, allowing me the option to upgrade when it's not really optional, and then charging me for it at the end is frustrating. Plus charging $39 to pay the fee with my return almost doubles the original fee to file. Please do better at setting expectations.
Date published: 2022-02-15
Rated 5 out of 5 by from turbotax is great turbotax is aweasome as heck. i will use turbotax as long as i file taxes
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Made it so much easier on me instead of going in to a real life individual!!!!
Date published: 2022-02-15
Rated 5 out of 5 by from Great app It is to follow and very convenient to use. It allows to go step by step trough all tax breaks
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Many questions but is very helpful. I've been Using turbo tax for about 7 years.
Date published: 2022-02-15
Rated 1 out of 5 by from Not a great experience I didn’t have a great experience. I didn’t feel like any of my concerns or questions were important and Lonni seemed to be frustrated when I asked her questions about things I didn’t understand.
Date published: 2022-02-15
Rated 5 out of 5 by from Awesome Easy and fast didnt take too long to finish and very understanding with the prosses
Date published: 2022-02-15
All TurboTax® Offerings Reviews - Page 12907