TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax would be awesome not considering the issu Is been giving me problems all day rejecting saying my AGI number is wrong and I don't understand how it's wrong if I'm getting it from TurboTax
Date published: 2021-02-22
Rated 2 out of 5 by from disappointing inability to make changes It fails to inform you that no changes can be made to the federal return after paying the fee to TurboTax. I wanted to go back and enter an IRA deduction. It accepted the deduction, but did not recalculate my payment/refund. The math was wrong on the 1040, so I gave up and therefore missed out on larger refunds from feds and states. And no way to get help without upgrading to a more expensive version.
Date published: 2021-02-22
Rated 4 out of 5 by from Efficient Easy and thorough format; some grammatical errors found
Date published: 2021-02-22
Rated 5 out of 5 by from Once I figured it out it was easy to use For a first time user it was okay once I figured things out. And I have never in my life done taxes for anyone.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy This was my first time using turbo tax to file my income tax. It was very easy to follow. I was amazed how simple it was to file.
Date published: 2021-02-22
Rated 2 out of 5 by from Very buggy Almost impossible to make bad data go away. Frequently encountered "infinite do loops" wherein pgm wouldn't allow me to proceed to essential steps. In one case I had to file multiple data points about an old account, which I didn't touch in 2020.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent product, makes filing simple as possible excellent product, makes filing simple as possible year to year
Date published: 2021-02-22
Rated 5 out of 5 by from First Time, Very Easy Was hesitant on going with them over H&R Block, glad I did. Saved over $200 that H&R Block charged me for filing. Happy I went with TurboTax instead.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is very easy and awesome outstanding This was my first time and it was very easy thanks TurboTax
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax so easy Simple and self guided product. Have been using for years and will continue too
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12901
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax would be awesome not considering the issu Is been giving me problems all day rejecting saying my AGI number is wrong and I don't understand how it's wrong if I'm getting it from TurboTax
Date published: 2021-02-22
Rated 2 out of 5 by from disappointing inability to make changes It fails to inform you that no changes can be made to the federal return after paying the fee to TurboTax. I wanted to go back and enter an IRA deduction. It accepted the deduction, but did not recalculate my payment/refund. The math was wrong on the 1040, so I gave up and therefore missed out on larger refunds from feds and states. And no way to get help without upgrading to a more expensive version.
Date published: 2021-02-22
Rated 4 out of 5 by from Efficient Easy and thorough format; some grammatical errors found
Date published: 2021-02-22
Rated 5 out of 5 by from Once I figured it out it was easy to use For a first time user it was okay once I figured things out. And I have never in my life done taxes for anyone.
Date published: 2021-02-22
Rated 4 out of 5 by from Easy This was my first time using turbo tax to file my income tax. It was very easy to follow. I was amazed how simple it was to file.
Date published: 2021-02-22
Rated 2 out of 5 by from Very buggy Almost impossible to make bad data go away. Frequently encountered "infinite do loops" wherein pgm wouldn't allow me to proceed to essential steps. In one case I had to file multiple data points about an old account, which I didn't touch in 2020.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent product, makes filing simple as possible excellent product, makes filing simple as possible year to year
Date published: 2021-02-22
Rated 5 out of 5 by from First Time, Very Easy Was hesitant on going with them over H&R Block, glad I did. Saved over $200 that H&R Block charged me for filing. Happy I went with TurboTax instead.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is very easy and awesome outstanding This was my first time and it was very easy thanks TurboTax
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax so easy Simple and self guided product. Have been using for years and will continue too
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12901