TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Slight Glitch but it all worked out I needed to file my 2019 taxes late (2022). Since you can no longer use TurboTax Online I paid and downloaded the software version. I got more than halfway through completing them and the program crashed. When I attempted to reload it the program never reopened on my Mac Desktop computer. I started over on my laptop and was able to complete them, but that was frustrating.
Date published: 2022-05-23
Rated 5 out of 5 by from 10+ years and counting! I have been using Turbo tax for over 10 years! This was the year of “first” although I’ve been a long time customer. It was my first year using Turbo Tax live, first year filing as self employed and first year filing with an extension! Everyone who assisted made the process smooth and amazing! I received help with any question I asked with quick, knowledgeable answers! I highly recommend.
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome! It was an educated process where I learned some new things about the tax codes.
Date published: 2022-05-23
Rated 5 out of 5 by from great help it was great turbo tax helped me so much, what a relief to have free tax help
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome Great; have used you for 6 years and plan to next year.
Date published: 2022-05-23
Rated 5 out of 5 by from Much easier than I expected! I worked with a great guy who was dealing with someone who knows NOTHING about taxes, and was seeking help for the first time.
Date published: 2022-05-23
Rated 4 out of 5 by from TurboTax was great TurboTax made it for the most part very easy. The only confusion for me was upon checkout I was afraid to put my bank information in because I didn’t know how much of my taxes were going to come out. Finally I decided to just do it and figured out that it was only going to be the state taxes and not the federal that would come out right away
Date published: 2022-05-23
Rated 5 out of 5 by from Very Thorough and Diligent While was looking for saving some money, review of TT Live Premier team revealed what I was not aware of. Their team member was quite detailed and patience to help us with the details and tax tips.
Date published: 2022-05-23
Rated 5 out of 5 by from Glad TurboTax was available! Definitely wouldn't be able to file our taxes without turbotax...makes it so easy!
Date published: 2022-05-23
Rated 3 out of 5 by from Service was good Experience was satisfactory. Will use the service again.
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 130
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Slight Glitch but it all worked out I needed to file my 2019 taxes late (2022). Since you can no longer use TurboTax Online I paid and downloaded the software version. I got more than halfway through completing them and the program crashed. When I attempted to reload it the program never reopened on my Mac Desktop computer. I started over on my laptop and was able to complete them, but that was frustrating.
Date published: 2022-05-23
Rated 5 out of 5 by from 10+ years and counting! I have been using Turbo tax for over 10 years! This was the year of “first” although I’ve been a long time customer. It was my first year using Turbo Tax live, first year filing as self employed and first year filing with an extension! Everyone who assisted made the process smooth and amazing! I received help with any question I asked with quick, knowledgeable answers! I highly recommend.
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome! It was an educated process where I learned some new things about the tax codes.
Date published: 2022-05-23
Rated 5 out of 5 by from great help it was great turbo tax helped me so much, what a relief to have free tax help
Date published: 2022-05-23
Rated 5 out of 5 by from Awesome Great; have used you for 6 years and plan to next year.
Date published: 2022-05-23
Rated 5 out of 5 by from Much easier than I expected! I worked with a great guy who was dealing with someone who knows NOTHING about taxes, and was seeking help for the first time.
Date published: 2022-05-23
Rated 4 out of 5 by from TurboTax was great TurboTax made it for the most part very easy. The only confusion for me was upon checkout I was afraid to put my bank information in because I didn’t know how much of my taxes were going to come out. Finally I decided to just do it and figured out that it was only going to be the state taxes and not the federal that would come out right away
Date published: 2022-05-23
Rated 5 out of 5 by from Very Thorough and Diligent While was looking for saving some money, review of TT Live Premier team revealed what I was not aware of. Their team member was quite detailed and patience to help us with the details and tax tips.
Date published: 2022-05-23
Rated 5 out of 5 by from Glad TurboTax was available! Definitely wouldn't be able to file our taxes without turbotax...makes it so easy!
Date published: 2022-05-23
Rated 3 out of 5 by from Service was good Experience was satisfactory. Will use the service again.
Date published: 2022-05-23
All TurboTax® Offerings Reviews - Page 130