TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from confused I like that turbo tax is easy and tells me what to do, but I am confused as to why I was charged so much for a simple tax return. I didn't have to pay anything my first couple years on this platform, and now this year I did for filing the same exact thing. I'm just confused as to why.
Date published: 2023-02-16
Rated 5 out of 5 by from Fixed Quickly I've been using TT since it first came on the market. This year, for the first time I found an error in the print version of my start return. I ended up calling customer support and after working the problem for about 45 minutes, the tech pushed the issue up for an investigation. Three days later, a new version of the state program was downloaded and installed. When I printed out the return, the error had been fixed.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax was It was great .i learned slot that I never knew was real
Date published: 2023-02-16
Rated 3 out of 5 by from ok but not great First, i felt totally fooled into the Credit Karma account. Five days early isn't a real benefit. Past refund loans were immediate. I don't need the account and sincerely wish i had not accepted the offer. Second, i thought my return was submitted two weeks ago. just figured out it wasn't!
Date published: 2023-02-16
Rated 3 out of 5 by from not as good as previous years Live expert were available at the beginning. Towards the end I cannot get transferred
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax Is Great!!! Awesome service, fast and very easy, I will recommend Turbo Tax to everyone.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is easy and great Its easy and fast to undersrtand was able to do it on my own
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is My go to Every Year! I love using this service because I am self employed it allows me to do my own taxes at a fraction of the cost. It's easy to use and awesome!
Date published: 2023-02-16
Rated 5 out of 5 by from Fast and easier than I thought I was nervous about doing my taxes myself but this really streamlined it. My former accountant doubled their minimum payment for filing taxes so I decided to move to TurboTax. I just saved myself hundreds of dollars.
Date published: 2023-02-16
Rated 5 out of 5 by from 7 years in a row I have used this product for 7 years now. Always easy to use.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12894
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from confused I like that turbo tax is easy and tells me what to do, but I am confused as to why I was charged so much for a simple tax return. I didn't have to pay anything my first couple years on this platform, and now this year I did for filing the same exact thing. I'm just confused as to why.
Date published: 2023-02-16
Rated 5 out of 5 by from Fixed Quickly I've been using TT since it first came on the market. This year, for the first time I found an error in the print version of my start return. I ended up calling customer support and after working the problem for about 45 minutes, the tech pushed the issue up for an investigation. Three days later, a new version of the state program was downloaded and installed. When I printed out the return, the error had been fixed.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax was It was great .i learned slot that I never knew was real
Date published: 2023-02-16
Rated 3 out of 5 by from ok but not great First, i felt totally fooled into the Credit Karma account. Five days early isn't a real benefit. Past refund loans were immediate. I don't need the account and sincerely wish i had not accepted the offer. Second, i thought my return was submitted two weeks ago. just figured out it wasn't!
Date published: 2023-02-16
Rated 3 out of 5 by from not as good as previous years Live expert were available at the beginning. Towards the end I cannot get transferred
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax Is Great!!! Awesome service, fast and very easy, I will recommend Turbo Tax to everyone.
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is easy and great Its easy and fast to undersrtand was able to do it on my own
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax is My go to Every Year! I love using this service because I am self employed it allows me to do my own taxes at a fraction of the cost. It's easy to use and awesome!
Date published: 2023-02-16
Rated 5 out of 5 by from Fast and easier than I thought I was nervous about doing my taxes myself but this really streamlined it. My former accountant doubled their minimum payment for filing taxes so I decided to move to TurboTax. I just saved myself hundreds of dollars.
Date published: 2023-02-16
Rated 5 out of 5 by from 7 years in a row I have used this product for 7 years now. Always easy to use.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12894