TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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TurboTax Online
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Rated 5 out of 5 by
SH746 from
The Best!
I've used Turbo Tax for several years, they get better every year!
Date published: 2022-02-28
Rated 5 out of 5 by
JMobil from
Fast and Easy
Turbotax walks me through every step of my return which makes filing very easy.
Date published: 2022-02-28
Rated 5 out of 5 by
Clyde901E from
Zara exhibited patience dealing with my problem
The tax Rep assisted me all the way through and guided me to the right sites so that I could make the right choices.
Date published: 2022-02-28
Rated 2 out of 5 by
Larry Xxxxxxxxxxx from
Too many problems filing this year with turbtax
Most of the processes was easier this year. Way, way to many requests to upgrade. Had an issue with pretax payments which I fought with for two hours before calling for help. The gentleman who answered the phone (Michael) was very helpful and we resolved the problem in about 10 minutes. Major problem - when I sent my tax return via E-File, I was never asked how I wanted to pay my taxes (unlike in the past) and off the return without payment. I hope, since now I am also going to make a hard copy and pay by mail with a check! This is no trivial matter since the taxes owed were over $11,000!
Date published: 2022-02-28
Rated 5 out of 5 by
AngelBaez from
Excellent service
I appreciate turbo tax live experts dummy things down for me to understand and making sure I do not get myself in a an audit mess. The customer Service is excellent and very helpful friendly and knowledgeable.
Date published: 2022-02-28
Rated 5 out of 5 by
MEvans22 from
Very helpful and easy to use
It is helpful, easy to use and understand - easy to navigate
Date published: 2022-02-28
Rated 5 out of 5 by
Sincerelyans from
Super Easy and Fast!!
I have always had someone do my taxes for me and this year decided to do them myself! Turbo Tax made it so easy and had all the steps to creating an easy filing process.
Date published: 2022-02-28
Rated 5 out of 5 by
AlaskanGinny from
Turbo tax is great!
I only got hung up once and it was a simple and quick fix.
Date published: 2022-02-28
Rated 5 out of 5 by
One Wright Adventure from
Have been using turbotax for years makes it simple
Love the simplicity of turbo tax! Have been using tubro tax for years.
Date published: 2022-02-28
Rated 5 out of 5 by
KostasP from
Very easy to use
Very easy to use and very straightforward. Would recommend!
All TurboTax® Offerings Reviews - Page 12894
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SH746 from
The Best!
I've used Turbo Tax for several years, they get better every year!
Date published: 2022-02-28
Rated 5 out of 5 by
JMobil from
Fast and Easy
Turbotax walks me through every step of my return which makes filing very easy.
Date published: 2022-02-28
Rated 5 out of 5 by
Clyde901E from
Zara exhibited patience dealing with my problem
The tax Rep assisted me all the way through and guided me to the right sites so that I could make the right choices.
Date published: 2022-02-28
Rated 2 out of 5 by
Larry Xxxxxxxxxxx from
Too many problems filing this year with turbtax
Most of the processes was easier this year. Way, way to many requests to upgrade. Had an issue with pretax payments which I fought with for two hours before calling for help. The gentleman who answered the phone (Michael) was very helpful and we resolved the problem in about 10 minutes. Major problem - when I sent my tax return via E-File, I was never asked how I wanted to pay my taxes (unlike in the past) and off the return without payment. I hope, since now I am also going to make a hard copy and pay by mail with a check! This is no trivial matter since the taxes owed were over $11,000!
Date published: 2022-02-28
Rated 5 out of 5 by
AngelBaez from
Excellent service
I appreciate turbo tax live experts dummy things down for me to understand and making sure I do not get myself in a an audit mess. The customer Service is excellent and very helpful friendly and knowledgeable.
Date published: 2022-02-28
Rated 5 out of 5 by
MEvans22 from
Very helpful and easy to use
It is helpful, easy to use and understand - easy to navigate
Date published: 2022-02-28
Rated 5 out of 5 by
Sincerelyans from
Super Easy and Fast!!
I have always had someone do my taxes for me and this year decided to do them myself! Turbo Tax made it so easy and had all the steps to creating an easy filing process.
Date published: 2022-02-28
Rated 5 out of 5 by
AlaskanGinny from
Turbo tax is great!
I only got hung up once and it was a simple and quick fix.
Date published: 2022-02-28
Rated 5 out of 5 by
One Wright Adventure from
Have been using turbotax for years makes it simple
Love the simplicity of turbo tax! Have been using tubro tax for years.
Date published: 2022-02-28
Rated 5 out of 5 by
KostasP from
Very easy to use
Very easy to use and very straightforward. Would recommend!
All TurboTax® Offerings Reviews - Page 12894
Date published: 2022-02-28