TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Usually great I usually have no issues with turbo tax but this year none of the help me functions worked and I also couldn't search anything on their site to help me out.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly Turbo Tax is great for someone like me who takes the standard deduction. I basically put in my W-2 and am done.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent program Ease of use and have used effectively for a good number of years
Date published: 2021-02-22
Rated 4 out of 5 by from Fast and Friendly Questions were helpful along the way, kept me at ease.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax is great Turbotax works well. Did H&R block once. Came back to Turbotax. Just slow going with ask the reviews, but probably needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to navigate I use TurboTax every year! Its simple and easy to navigate and I love that it saves information from previous years. Highly Recommend it!
Date published: 2021-02-22
Rated 5 out of 5 by from So Easy TurboTax is fast and really easy. Totally worth it!
Date published: 2021-02-22
Rated 2 out of 5 by from Worst Experience with Turbo Tax in 20 years I've been using Turbo Tax for at least 20 years and this year was horrendous. While I'm sure I will use it again next year, the Turbo Tax dialogue was so confusing this year. Example: We owed the IRS for money. I selected E-file (which I do every year), I picked 4/4/20 as the date to debit our account. The button on the bottom of the screen said "CONTINUE", so I did. I printed the normal forms I always print and the button the bottom said to continue to E-file. So I did. The next dialogue box said Great, you're all filed and the IRS should process in two days... What happened to the 4/4/2020 date I selected??? Not a big deal, but I wasn't impressed with their software this year. Sorry.
Date published: 2021-02-22
Rated 3 out of 5 by from Good but some features did not work well The tie in with Robinhood was good, but I had to enter the same information multiple times, and in the end, had to enter manually. There was also not an option to link with Capital One.
Date published: 2021-02-22
Rated 5 out of 5 by from I trust TurboTax I greatly appreciate TurboTax and services! I would not have been able to accomplish my returns without them.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12892
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Usually great I usually have no issues with turbo tax but this year none of the help me functions worked and I also couldn't search anything on their site to help me out.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly Turbo Tax is great for someone like me who takes the standard deduction. I basically put in my W-2 and am done.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent program Ease of use and have used effectively for a good number of years
Date published: 2021-02-22
Rated 4 out of 5 by from Fast and Friendly Questions were helpful along the way, kept me at ease.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax is great Turbotax works well. Did H&R block once. Came back to Turbotax. Just slow going with ask the reviews, but probably needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to navigate I use TurboTax every year! Its simple and easy to navigate and I love that it saves information from previous years. Highly Recommend it!
Date published: 2021-02-22
Rated 5 out of 5 by from So Easy TurboTax is fast and really easy. Totally worth it!
Date published: 2021-02-22
Rated 2 out of 5 by from Worst Experience with Turbo Tax in 20 years I've been using Turbo Tax for at least 20 years and this year was horrendous. While I'm sure I will use it again next year, the Turbo Tax dialogue was so confusing this year. Example: We owed the IRS for money. I selected E-file (which I do every year), I picked 4/4/20 as the date to debit our account. The button on the bottom of the screen said "CONTINUE", so I did. I printed the normal forms I always print and the button the bottom said to continue to E-file. So I did. The next dialogue box said Great, you're all filed and the IRS should process in two days... What happened to the 4/4/2020 date I selected??? Not a big deal, but I wasn't impressed with their software this year. Sorry.
Date published: 2021-02-22
Rated 3 out of 5 by from Good but some features did not work well The tie in with Robinhood was good, but I had to enter the same information multiple times, and in the end, had to enter manually. There was also not an option to link with Capital One.
Date published: 2021-02-22
Rated 5 out of 5 by from I trust TurboTax I greatly appreciate TurboTax and services! I would not have been able to accomplish my returns without them.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12892