TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Awesome!!! Awesome, I was able to go through each step with confidence in knowing I was entering the correct information. There were tips along the way to explain anything I didn't understand.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Ive used it for 6 years. Love it. Very simple. Very trustworthy
Date published: 2021-02-22
Rated 4 out of 5 by from Done ✔ Software was easy to use! No Hassles or problems while I filed.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy, quick and have an expert on the side line Well this is the second year and very glad to have turbotax do my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Peace of Mind Turbo Tax has been my go-to choice for my tax services. Thorough service with peace of mind.
Date published: 2021-02-22
Rated 1 out of 5 by from Probably not coming back next year Very disappointed. Every year the Schedule D worksheets seem to get more screwed up. Plus, I seem to spend hours looking at spinning wheels, after some cutesy remark comes up that "OK we realize it's taking more than a moment."
Date published: 2021-02-22
Rated 4 out of 5 by from great help this year call a couple of times were great help. solved problems each time
Date published: 2021-02-22
Rated 5 out of 5 by from So simple, a chimp can do it! You can't mess up with TurboTax! I use it every year!
Date published: 2021-02-22
Rated 4 out of 5 by from Come one come all Great job easy to do !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-22
Rated 2 out of 5 by from Only use TurboTax if necessary I have used TurboTax since I started working because I never learned to do my taxes on my own. If I had learned, there is no chance I would use it. Last year, they told me I couldn't file for free but wouldn't tell me why. (Hint: it was the retirement plan.) This year, they told me to put in my information for my W-2 form a second time so I did. I couldn't figure out why the refund amount changed so I kept trying to ask the assistant why and it wasn't helpful at all. I finally figured out that it counted my W-2 form twice, thinking I made twice as much money as I did. Finally, they make it so difficult to pay the smallest amount necessary and if you aren't paying close attention to the information hidden within the colorful graphics asking for more money, you might end up paying more than necessary. However, I will say it does make it easy for first time users or those who don't expect to get a lot back in taxes.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12891
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome!!! Awesome, I was able to go through each step with confidence in knowing I was entering the correct information. There were tips along the way to explain anything I didn't understand.
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Ive used it for 6 years. Love it. Very simple. Very trustworthy
Date published: 2021-02-22
Rated 4 out of 5 by from Done ✔ Software was easy to use! No Hassles or problems while I filed.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy, quick and have an expert on the side line Well this is the second year and very glad to have turbotax do my taxes.
Date published: 2021-02-22
Rated 5 out of 5 by from Peace of Mind Turbo Tax has been my go-to choice for my tax services. Thorough service with peace of mind.
Date published: 2021-02-22
Rated 1 out of 5 by from Probably not coming back next year Very disappointed. Every year the Schedule D worksheets seem to get more screwed up. Plus, I seem to spend hours looking at spinning wheels, after some cutesy remark comes up that "OK we realize it's taking more than a moment."
Date published: 2021-02-22
Rated 4 out of 5 by from great help this year call a couple of times were great help. solved problems each time
Date published: 2021-02-22
Rated 5 out of 5 by from So simple, a chimp can do it! You can't mess up with TurboTax! I use it every year!
Date published: 2021-02-22
Rated 4 out of 5 by from Come one come all Great job easy to do !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-22
Rated 2 out of 5 by from Only use TurboTax if necessary I have used TurboTax since I started working because I never learned to do my taxes on my own. If I had learned, there is no chance I would use it. Last year, they told me I couldn't file for free but wouldn't tell me why. (Hint: it was the retirement plan.) This year, they told me to put in my information for my W-2 form a second time so I did. I couldn't figure out why the refund amount changed so I kept trying to ask the assistant why and it wasn't helpful at all. I finally figured out that it counted my W-2 form twice, thinking I made twice as much money as I did. Finally, they make it so difficult to pay the smallest amount necessary and if you aren't paying close attention to the information hidden within the colorful graphics asking for more money, you might end up paying more than necessary. However, I will say it does make it easy for first time users or those who don't expect to get a lot back in taxes.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12891