TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is great! This is my 8th year filing with Turbotax, I got great assistance from 3 different live tax advisors while going through the process and all very very knowledgeable and helpful.
Date published: 2022-03-01
Rated 2 out of 5 by from Not sure I was told I was getting 2800.00 back guaranteed. I took a screenshot of that message off the website. Once I click submit all documents I find out I'm getting 1800.00??.? Why guarantee something you can't guarantee?
Date published: 2022-03-01
Rated 4 out of 5 by from Pretty good: a few improvements may be needed For the most part, Great, I have used turbo tax for years... Still it is very confusing on what to do with corporate bond earnings from my 1099-MISC - Either the questions aren't clear enough to lead you through the software - This is a struggle every year. This should be other income... it keeps trying to place it in business income... it is not business income. Always feel like I am bending the tool to make the income fit somewhere
Date published: 2022-03-01
Rated 1 out of 5 by from Not good First I thought it was free they charge me 222 dollars then it didn't help me fix my taxes
Date published: 2022-03-01
Rated 5 out of 5 by from Great Job Turbo Tax Smooth Sailing, Thank you Turbo Tax you always make it so easy!!
Date published: 2022-03-01
Rated 5 out of 5 by from amazing just thought it was so easy, fun and very though, especially the homestead part. First free thing I have got in a while that was worth something
Date published: 2022-03-01
Rated 5 out of 5 by from Great Site Easy to use, downloads forms, price is right. So, what's not to like?
Date published: 2022-03-01
Rated 5 out of 5 by from Super easy for E-filing Majority of the website was simple "click-through" steps, and they definitely got me maximum refund.!!
Date published: 2022-03-01
Rated 5 out of 5 by from awesome help Yes Erin helped me. She is wonderful. Very well informed of tax forms to direct me.I was lost without her. Great service. Thank you again ERIN!!!
Date published: 2022-03-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME THIS IS A GREAT SOURCE TO PREPARER OUR TAX DONE AND I WILL RECOMMEND IT TO EVERYONE
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 12888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great! This is my 8th year filing with Turbotax, I got great assistance from 3 different live tax advisors while going through the process and all very very knowledgeable and helpful.
Date published: 2022-03-01
Rated 2 out of 5 by from Not sure I was told I was getting 2800.00 back guaranteed. I took a screenshot of that message off the website. Once I click submit all documents I find out I'm getting 1800.00??.? Why guarantee something you can't guarantee?
Date published: 2022-03-01
Rated 4 out of 5 by from Pretty good: a few improvements may be needed For the most part, Great, I have used turbo tax for years... Still it is very confusing on what to do with corporate bond earnings from my 1099-MISC - Either the questions aren't clear enough to lead you through the software - This is a struggle every year. This should be other income... it keeps trying to place it in business income... it is not business income. Always feel like I am bending the tool to make the income fit somewhere
Date published: 2022-03-01
Rated 1 out of 5 by from Not good First I thought it was free they charge me 222 dollars then it didn't help me fix my taxes
Date published: 2022-03-01
Rated 5 out of 5 by from Great Job Turbo Tax Smooth Sailing, Thank you Turbo Tax you always make it so easy!!
Date published: 2022-03-01
Rated 5 out of 5 by from amazing just thought it was so easy, fun and very though, especially the homestead part. First free thing I have got in a while that was worth something
Date published: 2022-03-01
Rated 5 out of 5 by from Great Site Easy to use, downloads forms, price is right. So, what's not to like?
Date published: 2022-03-01
Rated 5 out of 5 by from Super easy for E-filing Majority of the website was simple "click-through" steps, and they definitely got me maximum refund.!!
Date published: 2022-03-01
Rated 5 out of 5 by from awesome help Yes Erin helped me. She is wonderful. Very well informed of tax forms to direct me.I was lost without her. Great service. Thank you again ERIN!!!
Date published: 2022-03-01
Rated 5 out of 5 by from TURBO TAX IS AWESOME THIS IS A GREAT SOURCE TO PREPARER OUR TAX DONE AND I WILL RECOMMEND IT TO EVERYONE
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 12888