TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
IRJD from
Turbo Tax gives assurance that its all good
I had to use personal assistance several instances and each time they worked courteously and friendly in resolving the issues. So easy to use.
Date published: 2023-02-16
Rated 4 out of 5 by
Kass08 from
East
Needed some help with state taxes, otherwise great experience.
Date published: 2023-02-16
Rated 5 out of 5 by
AmynMak from
Very easy to use!
I used a TurboTax expert this named Ashley, and she gave me the confidence to complete my form online. However, I have used TurboTax for many years on my own and have never had an issue.
Date published: 2023-02-16
Rated 4 out of 5 by
JonMac3452 from
Nice and easy service
the site does well at making filing taxes less stressful and more understandable.
Date published: 2023-02-16
Rated 4 out of 5 by
Chino4042 from
e-File is convenient - eState filing is misleading
Satisfied with Turbo Tax product. However, eFile for the state has a charge if the CD version is used - nothing about that on the disk. Customer Service did a fantastic job in determining what the issue was and how to resolve it.
Date published: 2023-02-16
Rated 5 out of 5 by
Sil S from
Helpful tool
Live help from expert is very very helpful and efficient.
Date published: 2023-02-16
Rated 5 out of 5 by
George oh George from
Awesome and easy to do
Great job done well quick to do easy to understand
Date published: 2023-02-16
Rated 1 out of 5 by
kwanzaa from
not too happy
have finally felt comfortable to do my taxes fast with out mistakes because i am used to it. For once I didn't choose any protections plans or anything but they all were added on at the end and i cant find where to unpick the plans.
Date published: 2023-02-16
Rated 2 out of 5 by
Dwan P from
Very Clumsy
Every year I fumble through this process because I have a complicated tax situation. I think I left off some of my deductions because this process stresses me out. This year seemed much different from last year. For the $300 I paid I should have just went to a CPA.
Date published: 2023-02-16
Rated 5 out of 5 by
Skulboy03 from
Exceptional
Easy to manage,has experts to help if you need it.
All TurboTax® Offerings Reviews - Page 12882
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
IRJD from
Turbo Tax gives assurance that its all good
I had to use personal assistance several instances and each time they worked courteously and friendly in resolving the issues. So easy to use.
Date published: 2023-02-16
Rated 4 out of 5 by
Kass08 from
East
Needed some help with state taxes, otherwise great experience.
Date published: 2023-02-16
Rated 5 out of 5 by
AmynMak from
Very easy to use!
I used a TurboTax expert this named Ashley, and she gave me the confidence to complete my form online. However, I have used TurboTax for many years on my own and have never had an issue.
Date published: 2023-02-16
Rated 4 out of 5 by
JonMac3452 from
Nice and easy service
the site does well at making filing taxes less stressful and more understandable.
Date published: 2023-02-16
Rated 4 out of 5 by
Chino4042 from
e-File is convenient - eState filing is misleading
Satisfied with Turbo Tax product. However, eFile for the state has a charge if the CD version is used - nothing about that on the disk. Customer Service did a fantastic job in determining what the issue was and how to resolve it.
Date published: 2023-02-16
Rated 5 out of 5 by
Sil S from
Helpful tool
Live help from expert is very very helpful and efficient.
Date published: 2023-02-16
Rated 5 out of 5 by
George oh George from
Awesome and easy to do
Great job done well quick to do easy to understand
Date published: 2023-02-16
Rated 1 out of 5 by
kwanzaa from
not too happy
have finally felt comfortable to do my taxes fast with out mistakes because i am used to it. For once I didn't choose any protections plans or anything but they all were added on at the end and i cant find where to unpick the plans.
Date published: 2023-02-16
Rated 2 out of 5 by
Dwan P from
Very Clumsy
Every year I fumble through this process because I have a complicated tax situation. I think I left off some of my deductions because this process stresses me out. This year seemed much different from last year. For the $300 I paid I should have just went to a CPA.
Date published: 2023-02-16
Rated 5 out of 5 by
Skulboy03 from
Exceptional
Easy to manage,has experts to help if you need it.
All TurboTax® Offerings Reviews - Page 12882
Date published: 2023-02-16