TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax gives assurance that its all good I had to use personal assistance several instances and each time they worked courteously and friendly in resolving the issues. So easy to use.
Date published: 2023-02-16
Rated 4 out of 5 by from East Needed some help with state taxes, otherwise great experience.
Date published: 2023-02-16
Rated 5 out of 5 by from Very easy to use! I used a TurboTax expert this named Ashley, and she gave me the confidence to complete my form online. However, I have used TurboTax for many years on my own and have never had an issue.
Date published: 2023-02-16
Rated 4 out of 5 by from Nice and easy service the site does well at making filing taxes less stressful and more understandable.
Date published: 2023-02-16
Rated 4 out of 5 by from e-File is convenient - eState filing is misleading Satisfied with Turbo Tax product. However, eFile for the state has a charge if the CD version is used - nothing about that on the disk. Customer Service did a fantastic job in determining what the issue was and how to resolve it.
Date published: 2023-02-16
Rated 5 out of 5 by from Helpful tool Live help from expert is very very helpful and efficient.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome and easy to do Great job done well quick to do easy to understand
Date published: 2023-02-16
Rated 1 out of 5 by from not too happy have finally felt comfortable to do my taxes fast with out mistakes because i am used to it. For once I didn't choose any protections plans or anything but they all were added on at the end and i cant find where to unpick the plans.
Date published: 2023-02-16
Rated 2 out of 5 by from Very Clumsy Every year I fumble through this process because I have a complicated tax situation. I think I left off some of my deductions because this process stresses me out. This year seemed much different from last year. For the $300 I paid I should have just went to a CPA.
Date published: 2023-02-16
Rated 5 out of 5 by from Exceptional Easy to manage,has experts to help if you need it.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12882
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax gives assurance that its all good I had to use personal assistance several instances and each time they worked courteously and friendly in resolving the issues. So easy to use.
Date published: 2023-02-16
Rated 4 out of 5 by from East Needed some help with state taxes, otherwise great experience.
Date published: 2023-02-16
Rated 5 out of 5 by from Very easy to use! I used a TurboTax expert this named Ashley, and she gave me the confidence to complete my form online. However, I have used TurboTax for many years on my own and have never had an issue.
Date published: 2023-02-16
Rated 4 out of 5 by from Nice and easy service the site does well at making filing taxes less stressful and more understandable.
Date published: 2023-02-16
Rated 4 out of 5 by from e-File is convenient - eState filing is misleading Satisfied with Turbo Tax product. However, eFile for the state has a charge if the CD version is used - nothing about that on the disk. Customer Service did a fantastic job in determining what the issue was and how to resolve it.
Date published: 2023-02-16
Rated 5 out of 5 by from Helpful tool Live help from expert is very very helpful and efficient.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome and easy to do Great job done well quick to do easy to understand
Date published: 2023-02-16
Rated 1 out of 5 by from not too happy have finally felt comfortable to do my taxes fast with out mistakes because i am used to it. For once I didn't choose any protections plans or anything but they all were added on at the end and i cant find where to unpick the plans.
Date published: 2023-02-16
Rated 2 out of 5 by from Very Clumsy Every year I fumble through this process because I have a complicated tax situation. I think I left off some of my deductions because this process stresses me out. This year seemed much different from last year. For the $300 I paid I should have just went to a CPA.
Date published: 2023-02-16
Rated 5 out of 5 by from Exceptional Easy to manage,has experts to help if you need it.
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12882