TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
JEY2 from
TurboTax worked pretty well
There were a few places where the instructions were not clear as to how to proceed or what I needed to do. I do not have a list of them, so my comment is only general in nature.
Date published: 2022-03-19
Rated 3 out of 5 by
adawg318 from
Confusion on Cares Act Distribution
Very easy to use, however verbiage around Cares Act Distribution was confusing.
Date published: 2022-03-19
Rated 4 out of 5 by
Sandyains from
The Good, the Bad and the Ugly
I was bumped to a free upgrade since I asked a question which required a CPA. Thank you for that. It was difficult in the beginning to determine which version I need to use. Somehow the criteria must be made clearer. The awful part was TT would not eFile because of a K-3 catch-22. BUT I found a way to workaround that and use eFile!!!
Date published: 2022-03-19
Rated 5 out of 5 by
Rick2109 from
Turbo Tax is much appreciated
Same ole, same ole, thanks for adding the feature for us retired older folks. We are now able to enlarge the text, for easier reading.
Date published: 2022-03-19
Rated 5 out of 5 by
Lynn185 from
Love Turbo Tax
Turbo tax has been amazing and made the tax submission process understandable to me. I couldn't have done it without the immediate live assistance. They are always patient and work through any problem that comes up. Highly recommend!~
Date published: 2022-03-19
Rated 5 out of 5 by
PWalt from
Made it super easy!
I was struggling doing my taxes myself but everyone has been so helpful and has made this process so easy
Date published: 2022-03-19
Rated 5 out of 5 by
Sophie110 from
TurboTax is amazing!
Filing taxes being self-employed has always been difficult for me, and my tax representative Catherine was beyond helpful and understanding. The whole process was seamless and easy which was a breath of fresh air for taxes!
Date published: 2022-03-19
Rated 5 out of 5 by
Cassie68 from
TurboTax is very helpful
My tax expert was very helpful and answered all of my questions.
Date published: 2022-03-19
Rated 5 out of 5 by
wowbrandonyouregreat from
what a great tax experience
Turbotax made filing my taxes super easy! Loved the service and would use again.
Date published: 2022-03-19
Rated 5 out of 5 by
azcat15 from
Turbo Tax is the only way I will file my taxes
It was so easy and when I was stuck I was able to talk to a live person right away
All TurboTax® Offerings Reviews - Page 12880
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
JEY2 from
TurboTax worked pretty well
There were a few places where the instructions were not clear as to how to proceed or what I needed to do. I do not have a list of them, so my comment is only general in nature.
Date published: 2022-03-19
Rated 3 out of 5 by
adawg318 from
Confusion on Cares Act Distribution
Very easy to use, however verbiage around Cares Act Distribution was confusing.
Date published: 2022-03-19
Rated 4 out of 5 by
Sandyains from
The Good, the Bad and the Ugly
I was bumped to a free upgrade since I asked a question which required a CPA. Thank you for that. It was difficult in the beginning to determine which version I need to use. Somehow the criteria must be made clearer. The awful part was TT would not eFile because of a K-3 catch-22. BUT I found a way to workaround that and use eFile!!!
Date published: 2022-03-19
Rated 5 out of 5 by
Rick2109 from
Turbo Tax is much appreciated
Same ole, same ole, thanks for adding the feature for us retired older folks. We are now able to enlarge the text, for easier reading.
Date published: 2022-03-19
Rated 5 out of 5 by
Lynn185 from
Love Turbo Tax
Turbo tax has been amazing and made the tax submission process understandable to me. I couldn't have done it without the immediate live assistance. They are always patient and work through any problem that comes up. Highly recommend!~
Date published: 2022-03-19
Rated 5 out of 5 by
PWalt from
Made it super easy!
I was struggling doing my taxes myself but everyone has been so helpful and has made this process so easy
Date published: 2022-03-19
Rated 5 out of 5 by
Sophie110 from
TurboTax is amazing!
Filing taxes being self-employed has always been difficult for me, and my tax representative Catherine was beyond helpful and understanding. The whole process was seamless and easy which was a breath of fresh air for taxes!
Date published: 2022-03-19
Rated 5 out of 5 by
Cassie68 from
TurboTax is very helpful
My tax expert was very helpful and answered all of my questions.
Date published: 2022-03-19
Rated 5 out of 5 by
wowbrandonyouregreat from
what a great tax experience
Turbotax made filing my taxes super easy! Loved the service and would use again.
Date published: 2022-03-19
Rated 5 out of 5 by
azcat15 from
Turbo Tax is the only way I will file my taxes
It was so easy and when I was stuck I was able to talk to a live person right away
All TurboTax® Offerings Reviews - Page 12880
Date published: 2022-03-19