TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from So easy to use! Only my second year working and filing with Turbo Tax. They made it so easy to use.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome It was awesome never used but will be a repeat customer
Date published: 2021-02-16
Rated 3 out of 5 by from Turbo tax is ok My experience would of been way better if I wasn't charged $45 for me to do my taxes by myself with no help from the expert im having to pay $45 because that person was supposed to help me, only reason I agreed to go ahead and pay the $45 fee is if i made any mistakes then the professional that was supposed to be helping me will be held reliable if i made any mistakes!!
Date published: 2021-02-16
Rated 2 out of 5 by from U Could Do Better Too easy to fall into repetitive loops. A few incorrect words that cause confusion.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is great! It was super easy to file my taxes on turbo tax. I will be back next year!
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Very easy to use great for beginners...............
Date published: 2021-02-16
Rated 5 out of 5 by from Easy to use! Turbo Tax is very easy to use. Every step is explained well and you can always go back for corrections or review.
Date published: 2021-02-16
Rated 3 out of 5 by from TurboTax was so-so this year A TurboTax tax specialist helped me figure out that there was a software error in the self-employment version.after doing some quick troubleshooting. Unfortunately, this error remained uncorrected for several days, which delayed my ability to file when I had wanted to. Throughout those days, whenever I asked questions of other staff, I received murky responses about why this error had occurred and when it would be resolved. The software should have been vetted more carefully before being released. The other issue I had was that my state return was rejected because TurboTax partnered with Credit Karma to create a new account for me, but apparently did not share the routing information with the state of Maryland. I just had to go back into TurboTax to update it myself. Luckily, the error was caught quickly and I received notification a day after I initially filed, so I was very appreciative of that.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax is a lifesaver I'd used Turbo Tax in the past and found myself under a time constraint and knew this was the best option. The site has improved greatly since then. My personal assistant was wonderful too.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax works well worked well, I did have a problem up loading last years so I had to input everything. That was a pain but it worked out. Hope next years will up load
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12878
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy to use! Only my second year working and filing with Turbo Tax. They made it so easy to use.
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome It was awesome never used but will be a repeat customer
Date published: 2021-02-16
Rated 3 out of 5 by from Turbo tax is ok My experience would of been way better if I wasn't charged $45 for me to do my taxes by myself with no help from the expert im having to pay $45 because that person was supposed to help me, only reason I agreed to go ahead and pay the $45 fee is if i made any mistakes then the professional that was supposed to be helping me will be held reliable if i made any mistakes!!
Date published: 2021-02-16
Rated 2 out of 5 by from U Could Do Better Too easy to fall into repetitive loops. A few incorrect words that cause confusion.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is great! It was super easy to file my taxes on turbo tax. I will be back next year!
Date published: 2021-02-16
Rated 5 out of 5 by from Awesome Very easy to use great for beginners...............
Date published: 2021-02-16
Rated 5 out of 5 by from Easy to use! Turbo Tax is very easy to use. Every step is explained well and you can always go back for corrections or review.
Date published: 2021-02-16
Rated 3 out of 5 by from TurboTax was so-so this year A TurboTax tax specialist helped me figure out that there was a software error in the self-employment version.after doing some quick troubleshooting. Unfortunately, this error remained uncorrected for several days, which delayed my ability to file when I had wanted to. Throughout those days, whenever I asked questions of other staff, I received murky responses about why this error had occurred and when it would be resolved. The software should have been vetted more carefully before being released. The other issue I had was that my state return was rejected because TurboTax partnered with Credit Karma to create a new account for me, but apparently did not share the routing information with the state of Maryland. I just had to go back into TurboTax to update it myself. Luckily, the error was caught quickly and I received notification a day after I initially filed, so I was very appreciative of that.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax is a lifesaver I'd used Turbo Tax in the past and found myself under a time constraint and knew this was the best option. The site has improved greatly since then. My personal assistant was wonderful too.
Date published: 2021-02-16
Rated 4 out of 5 by from Turbo Tax works well worked well, I did have a problem up loading last years so I had to input everything. That was a pain but it worked out. Hope next years will up load
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 12878