TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Mr Pencils from
Easy Peasy
As Usual went off without a hitch. The best thing is automatically populating the required forms for me.
Date published: 2022-02-28
Rated 4 out of 5 by
LettaL from
Easy to use
Turbo Tax is pretty easy to use, since it asks questions and all you have to do is answer them. Having said that, I did have a problem with last season's tax return and I had to file an amended return, because a) it did not give me sufficient information regarding the rules for claiming an adult dependent and b) somehow I failed to answer one of the questions (at least I think that might be the problem) or maybe it never asked it(??) and it therefore calculated the incorrect value for the taxable amount of IRA distributions.
Date published: 2022-02-28
Rated 5 out of 5 by
AJ1112 from
TurboTax is great and works well
i do taxes for my kids and in-laws and it works great and is easy to use
Date published: 2022-02-28
Rated 5 out of 5 by
tbt2021 from
Turbo tax experts are great help
Had some trouble with some info and what to do and set up the call. They called me very quickly and efficiently helped me solve the problem.
Date published: 2022-02-28
Rated 5 out of 5 by
nogrok from
First-time TurboTax experience was good
I had been shepherded through the process with helpful advice, for instance, which deductibles would not amount to enough to affect outcomes. I was down to the point of finishing when it came up that IRS needs to recognize first-time TurboTax users by means of the previous year's AGI. My previous return was so bad, the IRS did it over, then begged me to use TurboTax. So I had no idea what the correct last-year's AGI was. It turns out that IRS just needs whatever the AGI was, erroneous or not, on last year's FIRST 1040...
Date published: 2022-02-28
Rated 5 out of 5 by
Cassandra K from
Easy to Use
The software was easy to use and help was available when I needed it.
Date published: 2022-02-28
Rated 5 out of 5 by
LalaRob from
Great product!
The Turbo Tax software is very intuitive and easy to use
Date published: 2022-02-28
Rated 5 out of 5 by
DeMyo from
Love Turbo Tax!
It was easy and fast. I've filed with turbo tax for 5 years with no problems
Date published: 2022-02-28
Rated 4 out of 5 by
bflood609 from
very thorough
overall a good experience. I will say the "free" word is used loosely because many features required for a proper filing are added expenses. i needed to upgrade to file with my unemployment ifo and thats an extra charge should be stated earlier before getting half way through my return and being trapped into paying the extra $39. also at the end of file must pay another $39 filling administrative fee is bogus.
Date published: 2022-02-28
Rated 5 out of 5 by
IdaBC from
Turbo Tax is my go to product for taxes
Turbo tax is always easy to use, simple to find additional resources or talk with a profession. This is my 10th year with this tool
All TurboTax® Offerings Reviews - Page 12876
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mr Pencils from
Easy Peasy
As Usual went off without a hitch. The best thing is automatically populating the required forms for me.
Date published: 2022-02-28
Rated 4 out of 5 by
LettaL from
Easy to use
Turbo Tax is pretty easy to use, since it asks questions and all you have to do is answer them. Having said that, I did have a problem with last season's tax return and I had to file an amended return, because a) it did not give me sufficient information regarding the rules for claiming an adult dependent and b) somehow I failed to answer one of the questions (at least I think that might be the problem) or maybe it never asked it(??) and it therefore calculated the incorrect value for the taxable amount of IRA distributions.
Date published: 2022-02-28
Rated 5 out of 5 by
AJ1112 from
TurboTax is great and works well
i do taxes for my kids and in-laws and it works great and is easy to use
Date published: 2022-02-28
Rated 5 out of 5 by
tbt2021 from
Turbo tax experts are great help
Had some trouble with some info and what to do and set up the call. They called me very quickly and efficiently helped me solve the problem.
Date published: 2022-02-28
Rated 5 out of 5 by
nogrok from
First-time TurboTax experience was good
I had been shepherded through the process with helpful advice, for instance, which deductibles would not amount to enough to affect outcomes. I was down to the point of finishing when it came up that IRS needs to recognize first-time TurboTax users by means of the previous year's AGI. My previous return was so bad, the IRS did it over, then begged me to use TurboTax. So I had no idea what the correct last-year's AGI was. It turns out that IRS just needs whatever the AGI was, erroneous or not, on last year's FIRST 1040...
Date published: 2022-02-28
Rated 5 out of 5 by
Cassandra K from
Easy to Use
The software was easy to use and help was available when I needed it.
Date published: 2022-02-28
Rated 5 out of 5 by
LalaRob from
Great product!
The Turbo Tax software is very intuitive and easy to use
Date published: 2022-02-28
Rated 5 out of 5 by
DeMyo from
Love Turbo Tax!
It was easy and fast. I've filed with turbo tax for 5 years with no problems
Date published: 2022-02-28
Rated 4 out of 5 by
bflood609 from
very thorough
overall a good experience. I will say the "free" word is used loosely because many features required for a proper filing are added expenses. i needed to upgrade to file with my unemployment ifo and thats an extra charge should be stated earlier before getting half way through my return and being trapped into paying the extra $39. also at the end of file must pay another $39 filling administrative fee is bogus.
Date published: 2022-02-28
Rated 5 out of 5 by
IdaBC from
Turbo Tax is my go to product for taxes
Turbo tax is always easy to use, simple to find additional resources or talk with a profession. This is my 10th year with this tool
All TurboTax® Offerings Reviews - Page 12876
Date published: 2022-02-28