TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another Great Experience Easy, quick and very helpful,5 years in a row ! Good Job Turbo Tax !
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo was lengthy but very efficient and detailed. Turbo is superb! I felt confident and safe with my personal info at all times. Never had any problems or issues with requested info or forms. Detailed questions but completely necessary to fully calculate information. This is my ninth year with TurboTax and we definitely recommend them.
Date published: 2021-02-22
Rated 4 out of 5 by from Usually great I usually have no issues with turbo tax but this year none of the help me functions worked and I also couldn't search anything on their site to help me out.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly Turbo Tax is great for someone like me who takes the standard deduction. I basically put in my W-2 and am done.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent program Ease of use and have used effectively for a good number of years
Date published: 2021-02-22
Rated 4 out of 5 by from Fast and Friendly Questions were helpful along the way, kept me at ease.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax is great Turbotax works well. Did H&R block once. Came back to Turbotax. Just slow going with ask the reviews, but probably needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to navigate I use TurboTax every year! Its simple and easy to navigate and I love that it saves information from previous years. Highly Recommend it!
Date published: 2021-02-22
Rated 5 out of 5 by from So Easy TurboTax is fast and really easy. Totally worth it!
Date published: 2021-02-22
Rated 2 out of 5 by from Worst Experience with Turbo Tax in 20 years I've been using Turbo Tax for at least 20 years and this year was horrendous. While I'm sure I will use it again next year, the Turbo Tax dialogue was so confusing this year. Example: We owed the IRS for money. I selected E-file (which I do every year), I picked 4/4/20 as the date to debit our account. The button on the bottom of the screen said "CONTINUE", so I did. I printed the normal forms I always print and the button the bottom said to continue to E-file. So I did. The next dialogue box said Great, you're all filed and the IRS should process in two days... What happened to the 4/4/2020 date I selected??? Not a big deal, but I wasn't impressed with their software this year. Sorry.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12876
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Another Great Experience Easy, quick and very helpful,5 years in a row ! Good Job Turbo Tax !
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo was lengthy but very efficient and detailed. Turbo is superb! I felt confident and safe with my personal info at all times. Never had any problems or issues with requested info or forms. Detailed questions but completely necessary to fully calculate information. This is my ninth year with TurboTax and we definitely recommend them.
Date published: 2021-02-22
Rated 4 out of 5 by from Usually great I usually have no issues with turbo tax but this year none of the help me functions worked and I also couldn't search anything on their site to help me out.
Date published: 2021-02-22
Rated 5 out of 5 by from User Friendly Turbo Tax is great for someone like me who takes the standard deduction. I basically put in my W-2 and am done.
Date published: 2021-02-22
Rated 5 out of 5 by from excellent program Ease of use and have used effectively for a good number of years
Date published: 2021-02-22
Rated 4 out of 5 by from Fast and Friendly Questions were helpful along the way, kept me at ease.
Date published: 2021-02-22
Rated 4 out of 5 by from Turbotax is great Turbotax works well. Did H&R block once. Came back to Turbotax. Just slow going with ask the reviews, but probably needed.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple and easy to navigate I use TurboTax every year! Its simple and easy to navigate and I love that it saves information from previous years. Highly Recommend it!
Date published: 2021-02-22
Rated 5 out of 5 by from So Easy TurboTax is fast and really easy. Totally worth it!
Date published: 2021-02-22
Rated 2 out of 5 by from Worst Experience with Turbo Tax in 20 years I've been using Turbo Tax for at least 20 years and this year was horrendous. While I'm sure I will use it again next year, the Turbo Tax dialogue was so confusing this year. Example: We owed the IRS for money. I selected E-file (which I do every year), I picked 4/4/20 as the date to debit our account. The button on the bottom of the screen said "CONTINUE", so I did. I printed the normal forms I always print and the button the bottom said to continue to E-file. So I did. The next dialogue box said Great, you're all filed and the IRS should process in two days... What happened to the 4/4/2020 date I selected??? Not a big deal, but I wasn't impressed with their software this year. Sorry.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12876