TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from good job on service For the first time in years of filing with your service it got a little complicated. Nothing that i think has to do with your processs, but the state of NC and there state tax filing issue. Had good responce and assistance from your staff. Only thing i that confused me was that i was charged for the 49 for the expert help and i did not choose to do that.
Date published: 2022-02-21
Rated 4 out of 5 by from Easy to Use with exception Overall a good experience. Easy to use and fast. There are a few hidden fees, but they did maximize the return for all they could.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is a great experience First time user, Turbo Tax was easy to navigate and offered useful tips.
Date published: 2022-02-21
Rated 5 out of 5 by from Love how easy they make it I have breen using Turbo tax for 10 years now. It is always fast and reliable. And every year they make it easier.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax provides easy to understand directions and as a result it is easy and concenient to use
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awesome! Easy to navigate, help was available. I was surprised how easy it was to file my taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from Reliable Been using this since I was 18 and haven't had a problem also they answer any questions I have
Date published: 2022-02-21
Rated 3 out of 5 by from Good Take too much money They need to stop too much going on
Date published: 2022-02-21
Rated 5 out of 5 by from Flawless Program I have used Turbo Tax for over 13 years and never had an issue. I enjoy being able to do this myself and not depend on a company to do it for me.
Date published: 2022-02-21
Rated 1 out of 5 by from Turbo Tax Does Not Care I filed my taxes for 2020 with turbo tax and also 2021. Because I filed by mail in 2020 Turbo Tax says they cannot confirm my AGI with the IRS. Since I was able to get this info and the documents from the IRS directly I don’t believe Turbo Tax tried in any way, when I called for help they told me to mail it in even though I want to e-file.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 12866
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good job on service For the first time in years of filing with your service it got a little complicated. Nothing that i think has to do with your processs, but the state of NC and there state tax filing issue. Had good responce and assistance from your staff. Only thing i that confused me was that i was charged for the 49 for the expert help and i did not choose to do that.
Date published: 2022-02-21
Rated 4 out of 5 by from Easy to Use with exception Overall a good experience. Easy to use and fast. There are a few hidden fees, but they did maximize the return for all they could.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is a great experience First time user, Turbo Tax was easy to navigate and offered useful tips.
Date published: 2022-02-21
Rated 5 out of 5 by from Love how easy they make it I have breen using Turbo tax for 10 years now. It is always fast and reliable. And every year they make it easier.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax provides easy to understand directions and as a result it is easy and concenient to use
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awesome! Easy to navigate, help was available. I was surprised how easy it was to file my taxes.
Date published: 2022-02-21
Rated 5 out of 5 by from Reliable Been using this since I was 18 and haven't had a problem also they answer any questions I have
Date published: 2022-02-21
Rated 3 out of 5 by from Good Take too much money They need to stop too much going on
Date published: 2022-02-21
Rated 5 out of 5 by from Flawless Program I have used Turbo Tax for over 13 years and never had an issue. I enjoy being able to do this myself and not depend on a company to do it for me.
Date published: 2022-02-21
Rated 1 out of 5 by from Turbo Tax Does Not Care I filed my taxes for 2020 with turbo tax and also 2021. Because I filed by mail in 2020 Turbo Tax says they cannot confirm my AGI with the IRS. Since I was able to get this info and the documents from the IRS directly I don’t believe Turbo Tax tried in any way, when I called for help they told me to mail it in even though I want to e-file.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 12866