TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
chulastoy from
good job on service
For the first time in years of filing with your service it got a little complicated. Nothing that i think has to do with your processs, but the state of NC and there state tax filing issue. Had good responce and assistance from your staff. Only thing i that confused me was that i was charged for the 49 for the expert help and i did not choose to do that.
Date published: 2022-02-21
Rated 4 out of 5 by
TheOriginalShorty from
Easy to Use with exception
Overall a good experience. Easy to use and fast. There are a few hidden fees, but they did maximize the return for all they could.
Date published: 2022-02-21
Rated 5 out of 5 by
TaeHou from
Turbo Tax is a great experience
First time user, Turbo Tax was easy to navigate and offered useful tips.
Date published: 2022-02-21
Rated 5 out of 5 by
Miropo from
Love how easy they make it
I have breen using Turbo tax for 10 years now. It is always fast and reliable. And every year they make it easier.
Date published: 2022-02-21
Rated 5 out of 5 by
PER219 from
Turbo Tax is easy to use
Turbo tax provides easy to understand directions and as a result it is easy and concenient to use
Date published: 2022-02-21
Rated 5 out of 5 by
TrinMoman from
Turbo tax is awesome!
Easy to navigate, help was available. I was surprised how easy it was to file my taxes.
Date published: 2022-02-21
Rated 5 out of 5 by
GiGi54A from
Reliable
Been using this since I was 18 and haven't had a problem also they answer any questions I have
Date published: 2022-02-21
Rated 3 out of 5 by
Take too much money from
Good
Take too much money They need to stop too much going on
Date published: 2022-02-21
Rated 5 out of 5 by
ApWood2147 from
Flawless Program
I have used Turbo Tax for over 13 years and never had an issue. I enjoy being able to do this myself and not depend on a company to do it for me.
Date published: 2022-02-21
Rated 1 out of 5 by
WhiteChilli from
Turbo Tax Does Not Care
I filed my taxes for 2020 with turbo tax and also 2021. Because I filed by mail in 2020 Turbo Tax says they cannot confirm my AGI with the IRS. Since I was able to get this info and the documents from the IRS directly I don’t believe Turbo Tax tried in any way, when I called for help they told me to mail it in even though I want to e-file.
All TurboTax® Offerings Reviews - Page 12866
Date published: 2022-02-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
chulastoy from
good job on service
For the first time in years of filing with your service it got a little complicated. Nothing that i think has to do with your processs, but the state of NC and there state tax filing issue. Had good responce and assistance from your staff. Only thing i that confused me was that i was charged for the 49 for the expert help and i did not choose to do that.
Date published: 2022-02-21
Rated 4 out of 5 by
TheOriginalShorty from
Easy to Use with exception
Overall a good experience. Easy to use and fast. There are a few hidden fees, but they did maximize the return for all they could.
Date published: 2022-02-21
Rated 5 out of 5 by
TaeHou from
Turbo Tax is a great experience
First time user, Turbo Tax was easy to navigate and offered useful tips.
Date published: 2022-02-21
Rated 5 out of 5 by
Miropo from
Love how easy they make it
I have breen using Turbo tax for 10 years now. It is always fast and reliable. And every year they make it easier.
Date published: 2022-02-21
Rated 5 out of 5 by
PER219 from
Turbo Tax is easy to use
Turbo tax provides easy to understand directions and as a result it is easy and concenient to use
Date published: 2022-02-21
Rated 5 out of 5 by
TrinMoman from
Turbo tax is awesome!
Easy to navigate, help was available. I was surprised how easy it was to file my taxes.
Date published: 2022-02-21
Rated 5 out of 5 by
GiGi54A from
Reliable
Been using this since I was 18 and haven't had a problem also they answer any questions I have
Date published: 2022-02-21
Rated 3 out of 5 by
Take too much money from
Good
Take too much money They need to stop too much going on
Date published: 2022-02-21
Rated 5 out of 5 by
ApWood2147 from
Flawless Program
I have used Turbo Tax for over 13 years and never had an issue. I enjoy being able to do this myself and not depend on a company to do it for me.
Date published: 2022-02-21
Rated 1 out of 5 by
WhiteChilli from
Turbo Tax Does Not Care
I filed my taxes for 2020 with turbo tax and also 2021. Because I filed by mail in 2020 Turbo Tax says they cannot confirm my AGI with the IRS. Since I was able to get this info and the documents from the IRS directly I don’t believe Turbo Tax tried in any way, when I called for help they told me to mail it in even though I want to e-file.
All TurboTax® Offerings Reviews - Page 12866
Date published: 2022-02-21