TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great all around Super knowledgeable, cordial and patient. Thank you!
Date published: 2023-02-17
Rated 3 out of 5 by from Turbotax Premier Social Security page is blank. Had to work around. Followed some instructions to clear cache but page was still blank.
Date published: 2023-02-17
Rated 2 out of 5 by from a disaster this year started with online version. had to switch to desktop version as online version wouldn't allow editing of medical expenses. Completed return in desktop version but then couldn't file due to "hiccup". Tried all the cookie, pop-up blocker, etc fixes but no luck. Switched back to online version and deleted enough info to trick the system to allow me to finally enter medical expenses. It shouldn't be this hard!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to navigate through. It was so easy to get through the headache of doing taxes.
Date published: 2023-02-17
Rated 4 out of 5 by from New format not as easy to follow as earlier Intuit support very helpful and easy to reach ....
Date published: 2023-02-17
Rated 5 out of 5 by from The best year yet! I have used TurboTax for years now and every year it gets better!
Date published: 2023-02-17
Rated 5 out of 5 by from Almost too easy The fact that TurboTax has my previous years already stored, makes it a "no brainer".
Date published: 2023-02-17
Rated 2 out of 5 by from ok Alot of repetition. Charges for additional states is expensive. Tax preparers have to charge additional fees to cover their additional expense. Having to buy Business and Home and Business with states cost was over 400.00.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is awesome, so easy to use and FREE!!! Customer service was amazing and helped me file my return so quickly. I finished my tax return in under 10 minutes thanks to the RaceMode!
Date published: 2023-02-17
Rated 2 out of 5 by from was fine, but the base package cost my whole fund this used to be free, but this time I had to pay for the service, which is fine. makes sense honestly. but it costs so much that it wasn't worth it. Taxes are already one of the worst parts about living in this country, but to find out that when I file them I ether owe or don't get any money is misery.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12863
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great all around Super knowledgeable, cordial and patient. Thank you!
Date published: 2023-02-17
Rated 3 out of 5 by from Turbotax Premier Social Security page is blank. Had to work around. Followed some instructions to clear cache but page was still blank.
Date published: 2023-02-17
Rated 2 out of 5 by from a disaster this year started with online version. had to switch to desktop version as online version wouldn't allow editing of medical expenses. Completed return in desktop version but then couldn't file due to "hiccup". Tried all the cookie, pop-up blocker, etc fixes but no luck. Switched back to online version and deleted enough info to trick the system to allow me to finally enter medical expenses. It shouldn't be this hard!
Date published: 2023-02-17
Rated 5 out of 5 by from Easy to navigate through. It was so easy to get through the headache of doing taxes.
Date published: 2023-02-17
Rated 4 out of 5 by from New format not as easy to follow as earlier Intuit support very helpful and easy to reach ....
Date published: 2023-02-17
Rated 5 out of 5 by from The best year yet! I have used TurboTax for years now and every year it gets better!
Date published: 2023-02-17
Rated 5 out of 5 by from Almost too easy The fact that TurboTax has my previous years already stored, makes it a "no brainer".
Date published: 2023-02-17
Rated 2 out of 5 by from ok Alot of repetition. Charges for additional states is expensive. Tax preparers have to charge additional fees to cover their additional expense. Having to buy Business and Home and Business with states cost was over 400.00.
Date published: 2023-02-17
Rated 5 out of 5 by from TurboTax is awesome, so easy to use and FREE!!! Customer service was amazing and helped me file my return so quickly. I finished my tax return in under 10 minutes thanks to the RaceMode!
Date published: 2023-02-17
Rated 2 out of 5 by from was fine, but the base package cost my whole fund this used to be free, but this time I had to pay for the service, which is fine. makes sense honestly. but it costs so much that it wasn't worth it. Taxes are already one of the worst parts about living in this country, but to find out that when I file them I ether owe or don't get any money is misery.
Date published: 2023-02-17
All TurboTax® Offerings Reviews - Page 12863