TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Problems with Foreign Tax Credits Usually TT is good. After completion of the TT review of the return, IRS rejected it. It took 5 revisions before it was finally accepted. Each time I went back to correct things, TT revealed more questions that should have been revealed the first time. What a waste of time!! If this is what TT promises for the future, I will consider other tax software.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax could be more helpful There are many instances when TurboTax asks the user to confirm a piece of information from a previous year's tax returns or asks the user to determine whether concept applies to their return. It would be helpful of TurboTax would point to the specific form in the previous year's tax returns where the answer is, or determine from the previous year's tax returns (where applicable) whether a concept applies to the current year's tax returns. More intelligence in the product would be good.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo is easy to use, and has help when needed I was first recommended to use turbo tax from a H & R Block tax person, who was doing my taxes years ago and have been using turbo tax ever since.
Date published: 2021-05-15
Rated 5 out of 5 by from Live help was great! My live help experience was great! I would have missed out on 3k if I had not done the live help and instead owed 4k. Reccomend
Date published: 2021-05-15
Rated 4 out of 5 by from turbo tax 2020 review Enjoyed the experience, good product will buy again
Date published: 2021-05-15
Rated 5 out of 5 by from Use it every year Always good. Can get my taxes done in under 2 hours
Date published: 2021-05-15
Rated 3 out of 5 by from Price just keeps getting higher Intuitive but does not provide the same value it used to for the price.
Date published: 2021-05-15
Rated 4 out of 5 by from Too many questions for a non professional Tedious. It takes you through almost everything but there are questions a non professional can't answer and your on line help isn't too good. Nevertheless I have used it for 9 years now and oprobably will continue to do so.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is a great way to process and file taxes Year after year Turbo Tax is a great way to enter your tax information and subsequently file it on-line, view E-File. If you are unsure of any of your tax data to be entered, then use the complete Walk Through method in order to be asked all the questions. To ensure accuracy, double check each entry before moving on, rather than trying to come back later and review what you just entered. You can still come back, but it's easier to validate your entries the first time. Also, avail your self of the Help screens if you are unclear of certain items.
Date published: 2021-05-15
Rated 5 out of 5 by from We're going to Puerto Rico! Incredible toolkit from the fine folk at Intuit! Got one crazy refund, and we're going home to see family!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1287
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Problems with Foreign Tax Credits Usually TT is good. After completion of the TT review of the return, IRS rejected it. It took 5 revisions before it was finally accepted. Each time I went back to correct things, TT revealed more questions that should have been revealed the first time. What a waste of time!! If this is what TT promises for the future, I will consider other tax software.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax could be more helpful There are many instances when TurboTax asks the user to confirm a piece of information from a previous year's tax returns or asks the user to determine whether concept applies to their return. It would be helpful of TurboTax would point to the specific form in the previous year's tax returns where the answer is, or determine from the previous year's tax returns (where applicable) whether a concept applies to the current year's tax returns. More intelligence in the product would be good.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo is easy to use, and has help when needed I was first recommended to use turbo tax from a H & R Block tax person, who was doing my taxes years ago and have been using turbo tax ever since.
Date published: 2021-05-15
Rated 5 out of 5 by from Live help was great! My live help experience was great! I would have missed out on 3k if I had not done the live help and instead owed 4k. Reccomend
Date published: 2021-05-15
Rated 4 out of 5 by from turbo tax 2020 review Enjoyed the experience, good product will buy again
Date published: 2021-05-15
Rated 5 out of 5 by from Use it every year Always good. Can get my taxes done in under 2 hours
Date published: 2021-05-15
Rated 3 out of 5 by from Price just keeps getting higher Intuitive but does not provide the same value it used to for the price.
Date published: 2021-05-15
Rated 4 out of 5 by from Too many questions for a non professional Tedious. It takes you through almost everything but there are questions a non professional can't answer and your on line help isn't too good. Nevertheless I have used it for 9 years now and oprobably will continue to do so.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is a great way to process and file taxes Year after year Turbo Tax is a great way to enter your tax information and subsequently file it on-line, view E-File. If you are unsure of any of your tax data to be entered, then use the complete Walk Through method in order to be asked all the questions. To ensure accuracy, double check each entry before moving on, rather than trying to come back later and review what you just entered. You can still come back, but it's easier to validate your entries the first time. Also, avail your self of the Help screens if you are unclear of certain items.
Date published: 2021-05-15
Rated 5 out of 5 by from We're going to Puerto Rico! Incredible toolkit from the fine folk at Intuit! Got one crazy refund, and we're going home to see family!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1287