TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great Product Outstanding help and guidance from the representative I spoke to. (Judith) Very professional and great job working me through my questions.
Date published: 2023-02-16
Rated 4 out of 5 by from Very simple It's was enjoyable. And eay to use making taxes fun
Date published: 2023-02-16
Rated 3 out of 5 by from Turbo Tax is an OK source for filing taxes Throughout the entire process there were multiple times that my refund numbers would decrease randomly by a very large amount of money. This made me wonder what I did wrong and made me triple check all of my numbers multiple times. I would then press another button and it would randomly go back up. It was definitely a roller coaster of emotions. I also completed this process without adding any extra fees other than also filing my state tax return. When it came to pay for the bill I was fully expecting it to be around $50 because that is what was advertised. When I put in my payment option I thought it was odd that there was no area to see how much I was actually being billed for and as soon as I pressed enter it was reviled that SOMEHOW I was also charged for a "live pro" version which was around an EXTRA $80. I never utilized the live option because I knew that it would result in a bigger fee, so why am I being charged for it??? Overall taxes are a daunting task that I hate doing, so I will most likely continue to use turbo tax due to it being familiar, but I'm pretty upset at this unknown surprise fee. If I knew I was going to be forced to pay for those services I would have utilized it throughout the process.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome I was very satisfied with my tax expert have a blessed day I will used them next year
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax was simple and easy! We have a very simple return. It was nice to not have to input everything by hand. We were more confident there were no mistakes.
Date published: 2023-02-16
Rated 5 out of 5 by from Works Great Easy to use and input information **************************************************************************
Date published: 2023-02-16
Rated 5 out of 5 by from Very easy to use It is very easy to file and takes you step by step .
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is the bomb! TurboTax makes it so easy to file my taxes and save money!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is very excellent very happy with them Very happy with turbo tax, totally would use them again
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome! This is the easiest thing I've done today. Thanks!
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Outstanding help and guidance from the representative I spoke to. (Judith) Very professional and great job working me through my questions.
Date published: 2023-02-16
Rated 4 out of 5 by from Very simple It's was enjoyable. And eay to use making taxes fun
Date published: 2023-02-16
Rated 3 out of 5 by from Turbo Tax is an OK source for filing taxes Throughout the entire process there were multiple times that my refund numbers would decrease randomly by a very large amount of money. This made me wonder what I did wrong and made me triple check all of my numbers multiple times. I would then press another button and it would randomly go back up. It was definitely a roller coaster of emotions. I also completed this process without adding any extra fees other than also filing my state tax return. When it came to pay for the bill I was fully expecting it to be around $50 because that is what was advertised. When I put in my payment option I thought it was odd that there was no area to see how much I was actually being billed for and as soon as I pressed enter it was reviled that SOMEHOW I was also charged for a "live pro" version which was around an EXTRA $80. I never utilized the live option because I knew that it would result in a bigger fee, so why am I being charged for it??? Overall taxes are a daunting task that I hate doing, so I will most likely continue to use turbo tax due to it being familiar, but I'm pretty upset at this unknown surprise fee. If I knew I was going to be forced to pay for those services I would have utilized it throughout the process.
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome I was very satisfied with my tax expert have a blessed day I will used them next year
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo Tax was simple and easy! We have a very simple return. It was nice to not have to input everything by hand. We were more confident there were no mistakes.
Date published: 2023-02-16
Rated 5 out of 5 by from Works Great Easy to use and input information **************************************************************************
Date published: 2023-02-16
Rated 5 out of 5 by from Very easy to use It is very easy to file and takes you step by step .
Date published: 2023-02-16
Rated 5 out of 5 by from TurboTax is the bomb! TurboTax makes it so easy to file my taxes and save money!
Date published: 2023-02-16
Rated 5 out of 5 by from Turbo tax is very excellent very happy with them Very happy with turbo tax, totally would use them again
Date published: 2023-02-16
Rated 5 out of 5 by from Awesome! This is the easiest thing I've done today. Thanks!
Date published: 2023-02-16
All TurboTax® Offerings Reviews - Page 12853