TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gary7581 from
Great Product
Outstanding help and guidance from the representative I spoke to. (Judith) Very professional and great job working me through my questions.
Date published: 2023-02-16
Rated 4 out of 5 by
Wadewww11 from
Very simple
It's was enjoyable. And eay to use making taxes fun
Date published: 2023-02-16
Rated 3 out of 5 by
Josie15 from
Turbo Tax is an OK source for filing taxes
Throughout the entire process there were multiple times that my refund numbers would decrease randomly by a very large amount of money. This made me wonder what I did wrong and made me triple check all of my numbers multiple times. I would then press another button and it would randomly go back up. It was definitely a roller coaster of emotions. I also completed this process without adding any extra fees other than also filing my state tax return. When it came to pay for the bill I was fully expecting it to be around $50 because that is what was advertised. When I put in my payment option I thought it was odd that there was no area to see how much I was actually being billed for and as soon as I pressed enter it was reviled that SOMEHOW I was also charged for a "live pro" version which was around an EXTRA $80. I never utilized the live option because I knew that it would result in a bigger fee, so why am I being charged for it??? Overall taxes are a daunting task that I hate doing, so I will most likely continue to use turbo tax due to it being familiar, but I'm pretty upset at this unknown surprise fee. If I knew I was going to be forced to pay for those services I would have utilized it throughout the process.
Date published: 2023-02-16
Rated 5 out of 5 by
Little Deborah from
Awesome
I was very satisfied with my tax expert have a blessed day I will used them next year
Date published: 2023-02-16
Rated 5 out of 5 by
Jaxman168 from
Turbo Tax was simple and easy!
We have a very simple return. It was nice to not have to input everything by hand. We were more confident there were no mistakes.
Date published: 2023-02-16
Rated 5 out of 5 by
dfgj from
Works Great
Easy to use and input information **************************************************************************
Date published: 2023-02-16
Rated 5 out of 5 by
J3131 from
Very easy to use
It is very easy to file and takes you step by step .
Date published: 2023-02-16
Rated 5 out of 5 by
Ava Exotic from
TurboTax is the bomb!
TurboTax makes it so easy to file my taxes and save money!
Date published: 2023-02-16
Rated 5 out of 5 by
Lorietsitty5 from
Turbo tax is very excellent very happy with them
Very happy with turbo tax, totally would use them again
Date published: 2023-02-16
Rated 5 out of 5 by
Vera1952 from
Awesome!
This is the easiest thing I've done today. Thanks!
All TurboTax® Offerings Reviews - Page 12853
Date published: 2023-02-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gary7581 from
Great Product
Outstanding help and guidance from the representative I spoke to. (Judith) Very professional and great job working me through my questions.
Date published: 2023-02-16
Rated 4 out of 5 by
Wadewww11 from
Very simple
It's was enjoyable. And eay to use making taxes fun
Date published: 2023-02-16
Rated 3 out of 5 by
Josie15 from
Turbo Tax is an OK source for filing taxes
Throughout the entire process there were multiple times that my refund numbers would decrease randomly by a very large amount of money. This made me wonder what I did wrong and made me triple check all of my numbers multiple times. I would then press another button and it would randomly go back up. It was definitely a roller coaster of emotions. I also completed this process without adding any extra fees other than also filing my state tax return. When it came to pay for the bill I was fully expecting it to be around $50 because that is what was advertised. When I put in my payment option I thought it was odd that there was no area to see how much I was actually being billed for and as soon as I pressed enter it was reviled that SOMEHOW I was also charged for a "live pro" version which was around an EXTRA $80. I never utilized the live option because I knew that it would result in a bigger fee, so why am I being charged for it??? Overall taxes are a daunting task that I hate doing, so I will most likely continue to use turbo tax due to it being familiar, but I'm pretty upset at this unknown surprise fee. If I knew I was going to be forced to pay for those services I would have utilized it throughout the process.
Date published: 2023-02-16
Rated 5 out of 5 by
Little Deborah from
Awesome
I was very satisfied with my tax expert have a blessed day I will used them next year
Date published: 2023-02-16
Rated 5 out of 5 by
Jaxman168 from
Turbo Tax was simple and easy!
We have a very simple return. It was nice to not have to input everything by hand. We were more confident there were no mistakes.
Date published: 2023-02-16
Rated 5 out of 5 by
dfgj from
Works Great
Easy to use and input information **************************************************************************
Date published: 2023-02-16
Rated 5 out of 5 by
J3131 from
Very easy to use
It is very easy to file and takes you step by step .
Date published: 2023-02-16
Rated 5 out of 5 by
Ava Exotic from
TurboTax is the bomb!
TurboTax makes it so easy to file my taxes and save money!
Date published: 2023-02-16
Rated 5 out of 5 by
Lorietsitty5 from
Turbo tax is very excellent very happy with them
Very happy with turbo tax, totally would use them again
Date published: 2023-02-16
Rated 5 out of 5 by
Vera1952 from
Awesome!
This is the easiest thing I've done today. Thanks!
All TurboTax® Offerings Reviews - Page 12853
Date published: 2023-02-16