TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from First time using turbo tax and was very pleased I was so nervous using this online tax preparer. I have never done my own taxes and was worried I would make a mistake. This program eased by doubts and felt comfortable and will use it again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great used it for10 yrs I have spoken to turbo tax people and they were kind and helped me a lot they are wonderful
Date published: 2021-02-22
Rated 4 out of 5 by from Self Employment Section could be improved I have been happily using Turbo Tax for 10 years. Be warned, however, that every year the software changes a little bit, and you will need to re-orient yourself to the minor changes, which are not well explained. At the end of the review there are always a few items that I need to "fix". The items that need to be fixed are always presented in IRS Jargon, that I don't understand. You can pay more for assistance, or you can just guess what the IRS wants.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax -Simply Effective I completed my 2020 taxes this year on my own and to my surprise the software was simple and easy to use. I will continue to use turbo tax for is simplicity, its effectiveness and cost benefit.
Date published: 2021-02-22
Rated 4 out of 5 by from Love this tool, but prices are getting higher I've used TurboTax for 5 years now and I love how easy it is to use! taxes can be intimidatingly, but Turbo Tax makes it so easy a toddler could figure it out. I do think the prices are getting expensive though. $40 extra just so they can pull the other $80 out of your federal taxes seems excessive.
Date published: 2021-02-22
Rated 4 out of 5 by from Pretty easy I have used this twice and it was pretty simple and self directs
Date published: 2021-02-22
Rated 3 out of 5 by from Paying for convenience Easy product to use usually, especially being able to import your documents electronically. But the need to add on product is ridiculous and irritating, the final price is outrageous. I only do this for convenience or I would not use at all.
Date published: 2021-02-22
Rated 5 out of 5 by from VERY USER FRIENDLY EASY TO USE, QUICK AND ACCURATE! WILL USE AGAIN NEXT YEAR!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Been using TurboTax for years Never had an issue with the software. xxxxxxxxxxxxx
Date published: 2021-02-22
Rated 5 out of 5 by from love it would do it again...awesome, great, love it, simple
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12852
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time using turbo tax and was very pleased I was so nervous using this online tax preparer. I have never done my own taxes and was worried I would make a mistake. This program eased by doubts and felt comfortable and will use it again next year.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is great used it for10 yrs I have spoken to turbo tax people and they were kind and helped me a lot they are wonderful
Date published: 2021-02-22
Rated 4 out of 5 by from Self Employment Section could be improved I have been happily using Turbo Tax for 10 years. Be warned, however, that every year the software changes a little bit, and you will need to re-orient yourself to the minor changes, which are not well explained. At the end of the review there are always a few items that I need to "fix". The items that need to be fixed are always presented in IRS Jargon, that I don't understand. You can pay more for assistance, or you can just guess what the IRS wants.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax -Simply Effective I completed my 2020 taxes this year on my own and to my surprise the software was simple and easy to use. I will continue to use turbo tax for is simplicity, its effectiveness and cost benefit.
Date published: 2021-02-22
Rated 4 out of 5 by from Love this tool, but prices are getting higher I've used TurboTax for 5 years now and I love how easy it is to use! taxes can be intimidatingly, but Turbo Tax makes it so easy a toddler could figure it out. I do think the prices are getting expensive though. $40 extra just so they can pull the other $80 out of your federal taxes seems excessive.
Date published: 2021-02-22
Rated 4 out of 5 by from Pretty easy I have used this twice and it was pretty simple and self directs
Date published: 2021-02-22
Rated 3 out of 5 by from Paying for convenience Easy product to use usually, especially being able to import your documents electronically. But the need to add on product is ridiculous and irritating, the final price is outrageous. I only do this for convenience or I would not use at all.
Date published: 2021-02-22
Rated 5 out of 5 by from VERY USER FRIENDLY EASY TO USE, QUICK AND ACCURATE! WILL USE AGAIN NEXT YEAR!!!
Date published: 2021-02-22
Rated 5 out of 5 by from Been using TurboTax for years Never had an issue with the software. xxxxxxxxxxxxx
Date published: 2021-02-22
Rated 5 out of 5 by from love it would do it again...awesome, great, love it, simple
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12852