TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Too Easy This is my 5th year filing with turbo tax, and it is ALWAYS a breeze.
Date published: 2021-02-23
Rated 4 out of 5 by from Works great. Did everything it was supposed to. Very pleased. Thanks.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome and Great! Talked to 3 different associates, and they were all very professional and wonderful. It was a fantastic experience for me! Thanks!
Date published: 2021-02-23
Rated 5 out of 5 by from Seamless and easy! The user experience was very intuitive and almost made me enjoy the whole process lol Very good at finding all the claims and deductions that applied to me as well.
Date published: 2021-02-23
Rated 2 out of 5 by from This 2020/2021 version is very subpar Been using Turbo tax for like 10 years and this year's version was probably the worst ever. Somehow it kept making reenter my wife's W2 but then at the end it was counting the same W2 twice. Apparently it cant handle the new standard deduction thing either if you did itemized the year before. I had to delete every itemized deduction from last year to get it to go through. Biggest reason ive kept using TurboTax (and paying more over similar services) was the ease of importing and converting info from previous year. Since I had to enter everything all over and some things multiple times I am really upset with the cost this year and will defiantly reconsider my filing option for next year.
Date published: 2021-02-23
Rated 4 out of 5 by from Great for simple taxes Highly recommend TurboTax for simple taxes! If you have a question on what an item means, there is typically a definition box to help you out. The process was very smooth and broken into digestiable, straightforward bits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great Simple and easy to use, I will use it again next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was Easy and Thorough Turbo Tax thought of questions before I had them. It was easy and thorough, making filing my taxes easy.
Date published: 2021-02-23
Rated 4 out of 5 by from Self-employed finished in 35 minutes! I have W-2 income and sole proprietorship income as a delivery driver. I was quick once and done in 35 minutes! $3314 return!!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is so easy to use. The step by step guide makes doing your taxes easier than ever. Answer a few questions and you're on your way. You can import half, if not all of your paperwork needed right to turbo tax and it auto fills everything for you. The more you use it, the more it remembers about you and the less work you have to do the next time you use it.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12852
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Too Easy This is my 5th year filing with turbo tax, and it is ALWAYS a breeze.
Date published: 2021-02-23
Rated 4 out of 5 by from Works great. Did everything it was supposed to. Very pleased. Thanks.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome and Great! Talked to 3 different associates, and they were all very professional and wonderful. It was a fantastic experience for me! Thanks!
Date published: 2021-02-23
Rated 5 out of 5 by from Seamless and easy! The user experience was very intuitive and almost made me enjoy the whole process lol Very good at finding all the claims and deductions that applied to me as well.
Date published: 2021-02-23
Rated 2 out of 5 by from This 2020/2021 version is very subpar Been using Turbo tax for like 10 years and this year's version was probably the worst ever. Somehow it kept making reenter my wife's W2 but then at the end it was counting the same W2 twice. Apparently it cant handle the new standard deduction thing either if you did itemized the year before. I had to delete every itemized deduction from last year to get it to go through. Biggest reason ive kept using TurboTax (and paying more over similar services) was the ease of importing and converting info from previous year. Since I had to enter everything all over and some things multiple times I am really upset with the cost this year and will defiantly reconsider my filing option for next year.
Date published: 2021-02-23
Rated 4 out of 5 by from Great for simple taxes Highly recommend TurboTax for simple taxes! If you have a question on what an item means, there is typically a definition box to help you out. The process was very smooth and broken into digestiable, straightforward bits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Great Simple and easy to use, I will use it again next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax was Easy and Thorough Turbo Tax thought of questions before I had them. It was easy and thorough, making filing my taxes easy.
Date published: 2021-02-23
Rated 4 out of 5 by from Self-employed finished in 35 minutes! I have W-2 income and sole proprietorship income as a delivery driver. I was quick once and done in 35 minutes! $3314 return!!!!!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is so easy to use. The step by step guide makes doing your taxes easier than ever. Answer a few questions and you're on your way. You can import half, if not all of your paperwork needed right to turbo tax and it auto fills everything for you. The more you use it, the more it remembers about you and the less work you have to do the next time you use it.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12852