TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy way to file your taxes This is my 3rd year of using turbo tax great way to save money
Date published: 2022-02-22
Rated 5 out of 5 by from TURBOTAX IS THE BEST! IT WAS QUICK AND EASY. I DID NEED HELP AND THE CHAT PERSON WAS VERY KNOWLEDGEABLE AND HELPFUL.
Date published: 2022-02-22
Rated 3 out of 5 by from poor return did not include estimated quarterly taxes I paid in 2021. I am being taxed without deducting my quarterly payments made in 2021
Date published: 2022-02-22
Rated 2 out of 5 by from Too many advertisements I have used Turbo Tax for years. It has now become way too expensive and the advertisements and offers to add additional items has become ridiculous. The once easy Turbo Tax has now become overwhelming with all the pop-up offers. It is now intimidating, and I will most likely take my business somewhere else next year.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is okay At times it's a little difficulty but otherwise very good
Date published: 2022-02-22
Rated 4 out of 5 by from Easy taxes This is the second or third year of used TurboTax to file my taxes first of all they're great for individuals who get confused by filing their own taxes the software walks you through every step of the filing process they ask all the right questions they seem to maximize the refunds I would recommend TurboTax to anyone who is intimidated by the filing process or gets confused by the terminology used by the IRS
Date published: 2022-02-22
Rated 5 out of 5 by from VERY EASY TO PROCESS VERY EASY TO PROCESS EASY TO FOLLOW INSTRUCTIONS AND ANSWER QUESTIONS GREAT SUPPORT AND HELPFUL INFORMATION FOR ANY QUESTIONS I HAD. THE ABILITY TO GO BACK AND FORTH AND THE RECHECKING OF MY PAGES MADE IT EASY TO CORRECT MISTAKES
Date published: 2022-02-22
Rated 5 out of 5 by from NOT TOTALLY BUT REASONABLE EASY TO USE Took me a week to do my taxes mostly because of my rentals. Plus more time waiting for Calif. forms. I don't know if I was waiting for Calif. or Turbo Tax.
Date published: 2022-02-22
Rated 5 out of 5 by from VERY SIMPLE GUIDANCE The system is very thorough and simple. For those with a little more knowledge it can be difficult to go back to a specific area.
Date published: 2022-02-22
Rated 4 out of 5 by from First Time Ever! Not as easy as people say, but it was okay for my first time.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 12849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy way to file your taxes This is my 3rd year of using turbo tax great way to save money
Date published: 2022-02-22
Rated 5 out of 5 by from TURBOTAX IS THE BEST! IT WAS QUICK AND EASY. I DID NEED HELP AND THE CHAT PERSON WAS VERY KNOWLEDGEABLE AND HELPFUL.
Date published: 2022-02-22
Rated 3 out of 5 by from poor return did not include estimated quarterly taxes I paid in 2021. I am being taxed without deducting my quarterly payments made in 2021
Date published: 2022-02-22
Rated 2 out of 5 by from Too many advertisements I have used Turbo Tax for years. It has now become way too expensive and the advertisements and offers to add additional items has become ridiculous. The once easy Turbo Tax has now become overwhelming with all the pop-up offers. It is now intimidating, and I will most likely take my business somewhere else next year.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is okay At times it's a little difficulty but otherwise very good
Date published: 2022-02-22
Rated 4 out of 5 by from Easy taxes This is the second or third year of used TurboTax to file my taxes first of all they're great for individuals who get confused by filing their own taxes the software walks you through every step of the filing process they ask all the right questions they seem to maximize the refunds I would recommend TurboTax to anyone who is intimidated by the filing process or gets confused by the terminology used by the IRS
Date published: 2022-02-22
Rated 5 out of 5 by from VERY EASY TO PROCESS VERY EASY TO PROCESS EASY TO FOLLOW INSTRUCTIONS AND ANSWER QUESTIONS GREAT SUPPORT AND HELPFUL INFORMATION FOR ANY QUESTIONS I HAD. THE ABILITY TO GO BACK AND FORTH AND THE RECHECKING OF MY PAGES MADE IT EASY TO CORRECT MISTAKES
Date published: 2022-02-22
Rated 5 out of 5 by from NOT TOTALLY BUT REASONABLE EASY TO USE Took me a week to do my taxes mostly because of my rentals. Plus more time waiting for Calif. forms. I don't know if I was waiting for Calif. or Turbo Tax.
Date published: 2022-02-22
Rated 5 out of 5 by from VERY SIMPLE GUIDANCE The system is very thorough and simple. For those with a little more knowledge it can be difficult to go back to a specific area.
Date published: 2022-02-22
Rated 4 out of 5 by from First Time Ever! Not as easy as people say, but it was okay for my first time.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 12849