TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from I use TurboTax every year I have used TurboTax every year since I started working. It's easy, fast, and user-friendly. Love it for my simple returns.
Date published: 2021-02-23
Rated 5 out of 5 by from Had a great experience with a live expert I had a question about one of my income items, and had a Turbo Tax Live Expert review it. She found a duplicate 1099-R, which she explained how to delete. Saved me lots of bucks! They said the expert would get back to me the next day, but she did it on the same day!
Date published: 2021-02-23
Rated 4 out of 5 by from Good Everything seems to be fine. J haven't got my refund yet hopefully soon..
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible experience where i had to clear and start I received email from turbo tax saying to start my return. i clicked on link and signed in. It applied the package from 2019 "self Employed" when i only needed Premier for 2020. I requested a call and the agent told me i had to clear and restart. Turbo tax made me lose 2hours of my day to non-value added task. i would suggest you to fix the process. The calculations are not that tough when you can already handle tax rules thats in volumes of text.
Date published: 2021-02-23
Rated 4 out of 5 by from I am pleased with the ease of input The overall experience of doing taxes is always stressful. My biggest concern was protection of my identification. To make it better, place an estimated cost up front
Date published: 2021-02-23
Rated 1 out of 5 by from Trash I have used TurboTax for 5-6 years. At first it was great and now there are all these hidden fees. They change your package without you knowing and you can't go back and change it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is very easy to use and understand even if you're not very good with computers. Turbo Tax guide you through each question step by step and also give you a chance to save and review information if you can't complete for later. I have used Turbo Tax for the last 2 years and I have received my taxes much faster. Turbo Tax check for all credits you may qualify for and mistakes you may have input with a chance to correct before submitting your return. Turbo Tax also gives you different options to pay and file. I love Turbo Tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Easy Breezy The process was EXTREMELY easy ... before the COVID-19 pandemic I would have a TAX PREPARER complete my forms.
Date published: 2021-02-23
Rated 5 out of 5 by from thank you it was awesome good experience overall. it was easy to follow. instructions were clear.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awesome when I started out I was having some problem but I when back cleared it and start over from that time on everything went smooth. I been with TurboTax for many years that why I using your Program
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12846
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I use TurboTax every year I have used TurboTax every year since I started working. It's easy, fast, and user-friendly. Love it for my simple returns.
Date published: 2021-02-23
Rated 5 out of 5 by from Had a great experience with a live expert I had a question about one of my income items, and had a Turbo Tax Live Expert review it. She found a duplicate 1099-R, which she explained how to delete. Saved me lots of bucks! They said the expert would get back to me the next day, but she did it on the same day!
Date published: 2021-02-23
Rated 4 out of 5 by from Good Everything seems to be fine. J haven't got my refund yet hopefully soon..
Date published: 2021-02-23
Rated 1 out of 5 by from Horrible experience where i had to clear and start I received email from turbo tax saying to start my return. i clicked on link and signed in. It applied the package from 2019 "self Employed" when i only needed Premier for 2020. I requested a call and the agent told me i had to clear and restart. Turbo tax made me lose 2hours of my day to non-value added task. i would suggest you to fix the process. The calculations are not that tough when you can already handle tax rules thats in volumes of text.
Date published: 2021-02-23
Rated 4 out of 5 by from I am pleased with the ease of input The overall experience of doing taxes is always stressful. My biggest concern was protection of my identification. To make it better, place an estimated cost up front
Date published: 2021-02-23
Rated 1 out of 5 by from Trash I have used TurboTax for 5-6 years. At first it was great and now there are all these hidden fees. They change your package without you knowing and you can't go back and change it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is very easy to use and understand even if you're not very good with computers. Turbo Tax guide you through each question step by step and also give you a chance to save and review information if you can't complete for later. I have used Turbo Tax for the last 2 years and I have received my taxes much faster. Turbo Tax check for all credits you may qualify for and mistakes you may have input with a chance to correct before submitting your return. Turbo Tax also gives you different options to pay and file. I love Turbo Tax.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Easy Breezy The process was EXTREMELY easy ... before the COVID-19 pandemic I would have a TAX PREPARER complete my forms.
Date published: 2021-02-23
Rated 5 out of 5 by from thank you it was awesome good experience overall. it was easy to follow. instructions were clear.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is awesome when I started out I was having some problem but I when back cleared it and start over from that time on everything went smooth. I been with TurboTax for many years that why I using your Program
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 12846